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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
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WorkDial: Salesforce CTI | Power Dialer | AI Call Analytic | Twilio Call Adapter
Salesforce-native dialer, WhatsApp Business calls, and AI call analysis
Guides
WorkDial Quickstart: Salesforce CTI setup Set up your CTI phone number Conference calls & call transfer Explore the WorkDial smart dialer Business hours & out-of-hours routing Call routing methods in WorkDial IVR setup & call logs In-call controls Access related records during calls WorkDial dashboard user guide