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Gainsight Staircase AI MCP

By Gainsight, Inc

Gainsight Staircase AI MCP Connector

No Ratings
Partner of the Year
Free  

Never requires payment

Industries
High Tech
Requires
Agentforce

Connect Salesforce to Staircase AI's relationship intelligence layer to surface deep account health signals derived from real customer interactions — emails, meetings, Slack threads, support tickets, and more.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
Gainsight Staircase AI MCP/V2.0 2.0.0
Listed On
09/08/2026
Latest Release
09/08/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/06/2026

Additional Details

Connect Salesforce to Staircase AI's relationship intelligence layer so your agents can act on deep account health signals derived from real customer interactions: emails, meetings, Slack threads, support tickets, and more. With this integration, SFDC agents can query Staircase in real time at any step in any workflow, pulling in health scores, stakeholder sentiment, risk signals, and expansion data without leaving the Salesforce environment. Use it to detect competitive risk before a deal closes, prep executives and CSMs for customer conversations, triage renewal books by health and ARR, or trigger account handoff briefs when ownership changes. Explore the full library of Staircase AI skills and prompt templates at gainsight.com/mcp/library.

Need help?

Gainsight, Inc

1400 Bridge Parkway, Suite 101, Redwood City, CA

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