DICOLOGIC | Neri GmbH

We engaged Neri GmbH to support us in further developing and professionalizing our Salesforce environment, with a strong focus on sales processes, transparency, and scalability. The initial challenge was to consolidate existing Salesforce structures, improve opportunity management, and establish a reliable data foundation for management decision-making. Neri stood out through a highly structured approach, deep Salesforce expertise, and a clear understanding of our business requirements. What we valued most was their ability to translate complex business needs into practical, well-aligned Salesforce solutions in close collaboration with our internal teams. The project involved Salesforce Sales Cloud, including reporting and dashboard capabilities. As a result, we achieved significantly improved sales transparency, clearer processes, and higher user adoption of Salesforce. Collaboration was consistently professional, reliable, and conducted on equal footing. A helpful tip for other customers: clearly defining internal goals and decision paths early on enables Neri to deliver maximum value efficiently.

Neri GmbH assisted us with the implementation of Sales Cloud, Service Cloud, and Marketing Cloud. When we started working with them, we were already in a project with a partner who focused solely on fulfilling requirements. However, in our situation, it was crucial to understand that the necessary structures and processes were not yet mature enough to simply implement requirements from user stories. Neri GmbH quickly recognized this and asked the right questions to guide the project team members onto the right path. This allowed us to transform poor analog processes into excellent digital processes. As the project manager, I found Neri GmbH to be extremely customer- and service-oriented, and I can highly recommend them without reservation.