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Swantide for Service Cloud
Leverage AI for faster, cheaper, and higher quality Service Cloud projects
Starting at $7,200 USD/company/year
- Industries
- Horizontal Product
- Business Need
- ProductivityCustomer ServiceAnalytics
- Requires
- Service Cloud
- Compatible With
- Service Cloud
Swantide helps automate and optimize Service Cloud at a fraction of the time and cost of manual setup.
Highlights
Basic settings like web-to-case, email templates, business hours, and auto response to email messages
Automatically create entitlement records for new customers, automatically add entitlements for cases created from web-to-case
Define queues for case routing and send Slack/email notifications to relevant parties
Notifications for case status change, time stamping changes of case status values
Optimize connection with Sales Cloud by automatically updating case priority based on account status
Metrics and dashboards to track key metrics for case resolution like average resolution time, % of cases with SLA Violations, and time to first touch
Provider Details
Swantide
San Francisco, CA
Pricing Details
Base Plan
$7,200 USD/company/year
Lowest Starting Price