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Real Bot Agent

Improve Productivity and Reduce Costs with AI

Overview

Upgraded with AI Outbound and Inbound calling. from Campigns and List Views. The Real Bot Agent app integrates Salesforce with 3rd party Voice and Text AI Agents and Chat Bots. Standard and custom objects can be accessed via this integration.

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See How Real Bot Agent Works

  • Reduce Integration Costs

  • AI Voice Agents for Salesforce

  • Inbound & Outbound AI Calling

  • Turn Conversations Into CRM Data

  • Automate Lead Qualification

  • Salesforce-Aware Conversations

  • Trigger Salesforce Workflows

  • Works With Leading AI Platforms

  • Accelerate AI Agent Deployment

Real Bot Agent connects Salesforce with third-party AI voice and conversational agent platforms, including Synthflow, Vapi, Botpress, and other supported solutions. By securely incorporating Salesforce customer and business data into AI conversations, Real Bot Agent enables more personalized, context-aware interactions while capturing conversation outcomes and triggering Salesforce workflows. Real Intelligence professional services are required for configuration, integration, and deployment.

Categories

Business Needs
Sales
Customer Service
Marketing
Personas
Administrator
Business User
Developer
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Supported Languages
English

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