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Real Bot Agent

By Real Intelligence, Inc.

Improve Productivity and Reduce Costs with AI

Free  

Never requires payment

Try It
Business Need
Sales
Customer Service
Marketing
Requires
Sales Cloud
Compatible With
Sales Cloud
Service Cloud

Upgraded with AI Outbound and Inbound calling. from Campigns and List Views. The Real Bot Agent app integrates Salesforce with 3rd party Voice and Text AI Agents and Chat Bots. Standard and custom objects can be accessed via this integration.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
Real Bots/Real Chat - August 2024 1.0.0
Listed On
09/22/2024
Latest Release
09/22/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/05/2024

Additional Details

Real Bot Agent connects Salesforce with third-party AI voice and conversational agent platforms, including Synthflow, Vapi, Botpress, and other supported solutions. By securely incorporating Salesforce customer and business data into AI conversations, Real Bot Agent enables more personalized, context-aware interactions while capturing conversation outcomes and triggering Salesforce workflows. Real Intelligence professional services are required for configuration, integration, and deployment.

Need help?

Real Intelligence, Inc.

San Jose, CA, USA

Email support for Real Bot Agent is provided at no charge and includes assistance with general product questions, basic troubleshooting, and reporting potential product issues. Paid Support and Professional Services are available for an additional cost.

Support Phone888-354-1873
Other ResourcesEmailTerms & Conditions