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Resonate CX | NPS, CSAT, 5-Star, & CES Surveys for Salesforce
Seamlessly Integrate Voice of Customer (VoC) into Your CRM
- Industries
- Financial ServicesHealthcare & Life SciencesRetail
- Business Need
- Case ManagementSurveysDashboards & Reports
- Requires
- None
Resonate CX accelerates customer engagement with NPS, CSAT, 5-Star, and CES surveys in Salesforce, using AI and sentiment analysis for market growth. Globally used by leading firms to boost satisfaction and gain a competitive edge.
Highlights
Easy Setup & Guaranteed CX Success
Clear and upfront pricing
Integrate customer feedback directly to Salesforce
Automate your surveys and get high response rates
Achieve service recovery through streamlined closing the loop process
Upgrade your analytics capabilities for clear insights
Provider Details

Resonate CX accelerates customer engagement with NPS, CSAT, 5-Star, and CES surveys in Salesforce, using AI and sentiment analysis for market growth. Globally used by leading firms to boost satisfaction and gain a competitive edge.
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work. Discounts available for nonprofits.
In addition to the integration package, customers can select the touchpoints and activity volumes that best fit their needs. These are fully flexible and can be adjusted over time, supported by our approachable team.
You must purchase an external product or service for this solution to work. Request pricing for a Resonate CX plan that enables a 2-way flow of select data between Resonate CX and Salesforce contact marketing@resonate.cx
Salesforce Integration Access (Tiered license fee to use this app is extra)
$500 USD/touchpoint volume/month