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Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.

AI Notetaker, feeding transcripts & insights from calls into Agentforce

Overview

Bring all conversations from video calls (Teams, Zoom, Meet, Slack), phone calls (Five9,RingCentral,DialPad,Zoom), in-person meetings & voice notes, natively in Salesforce, so Agentforce can handle admin tasks, prioritise work, & provide deeper insights.

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See How Vinton for Agentforce. AI Agent that turns Conversations into Intelligence. Works

  • ▪️Maximise Efficiency: Turn Conversations into Agentforce-ready Data Vinton captures conversations across all channels, enabling Agentforce to use the data with full context, improving efficiency and reducing manual input.

  • ▪️Smarter Visibility across the Business Vinton for Agentforce can discover patterns, predict outcomes, make data-driven decisions from context-enriched conversations added to Salesforce by Vinton.

  • ▪️Super-smart automated admin Vinton for Agentforce is empowered with full visibility of conversations so can suggest relevant field updates on your records e.g. the stage or close date of an Opportunity, or generate detailed content to support deals.

  • ▪️No data silos: All recordings & conversational data in Salesforce Native alternative to Otter, Fireflies, Fathom, Gong. All recordings, transcripts and meeting insights automatically added in context in Salesforce, for seamless access to conversations.

  • ▪️AI-Driven Coaching & Enablement Vinton for Agentforce accesses all conversations to recommend areas for improvement, suggest training required, and optimise performance across teams.

  • ▪️Improved knowledge sharing across teams Meeting recordings and transcripts are auto-synced to Salesforce. Vinton for Agentforce can instantly retrieve and analyse past conversations to inform current decisions and to improve knowledge-sharing.

  • ▪️Multi-channel Meeting Capture Compatible with Zoom, Google Meet, Teams, Slack, plus VoIP phone, Vinton transcribes video, phone and in-person conversations as well as voice notes. Vinton for Agentforce gives a holistic view across all touchpoints.

  • ▪️Understand key topics, objections, product feedback With access to prospect, customer, partner and internal conversations, Vinton for Agentforce can find objections, questions, competitor mentions, product feedback/suggestions, informing your strategy.

  • ▪️Built on Trusted Security Standards Vinton’s services are ISO/IEC 27001:2022 certified, ensuring data security. Trust your AI initiatives to run on a secure and compliant data foundation.

Vinton for Agentforce is an extension app to Vinton AI Notetaker and Conversation Intelligence solution. Vinton for Agentforce gives users full-context answers based on CRM and conversational data captured from video calls, phone calls, in-person meetings and voice notes that Vinton adds to related Opportunities, Accounts, Contacts and other records. With a super-smart automated admin, Vinton for Agentforce suggests relevant field updates on your records and actions them at a click of a button. Vinton for Agentforce surfaces real-time answers to questions, using all related meetings, calls and voice notes as a reference, giving a business clearer insights to automate, guide and improve decision-making across sales, service and operations. You must install the Nativevideo platform and Vinton before installing Vinton for Agentforce.

Categories

Business Needs
Productivity
Customer Service
Sales Productivity
Industries
Horizontal Product
Personas
Business Operations Manager
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package

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