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Insurance Brokerage Agency Billing Configure
- references/
- SKILL.md
Insurance Brokerage Agency Billing Configuration
Automates the full Agency Billing setup on a Salesforce FSC Insurance Brokerage org. Runs 7 sequential phases using dispatch MCP calls to verify licenses, enable features, assign permissions early, configure billing settings, create billing rules, set org defaults, set up accounting, and create a demo policy for Issue-to-Invoice testing. Phase order is critical: permissions must be assigned before billing settings configuration.
Scope
- In scope: License verification, feature enablement (Context Service, Brokerage, Billing, Salesforce Pricing), billing settings configuration, billing rules creation (Legal Entity, Billing Treatments, Tax Engine, Payment Terms, Product Selling Models, Proration Policy), accounting setup (periods, GL accounts, GLAAR rules), permission set assignment, FLS creation via metadata endpoint, and demo policy creation.
- Out of scope: Revenue Cloud CPQ/quoting, claims processing, policy administration workflows, custom Apex development, LWC UI components. Data Pipelines (Sonic) requires an org-level
SonicLicensedOrgfeature not present on standard brokerage orgs — enable it manually if needed. - All phases fully automated via
dispatch(headless routes + Metadata CRUD + Tooling API). No manual steps, no SF CLI, no gaps.
CRITICAL — Standard Field Names (no __c anywhere)
Every field in this workflow is STANDARD. Never append __c to any field name. Here are the correct API names:
| Object | Field (correct) | WRONG (never use) |
|---|---|---|
| BillingTreatment | Status | Status__c |
| TaxEngine | TaxEngineName | TaxEngineName__c |
| PaymentTerm | DaysDue | DaysDue__c |
| PaymentTerm / PaymentTermItem | PeriodUnit | PeriodUnit__c |
| PaymentTerm | Active | Active__c |
| LegalEntity | Active | Active__c |
| BillingTreatmentItem | ChargeType | ChargeType__c |
| BillingTreatmentItem | BillingType | BillingType__c |
| BillingTreatmentItem | Active | Active__c |
| ProductSellingModel | Active | Active__c |
Required Inputs
Do not ask the user for any information — proceed autonomously using defaults and the pre-configured environment.
- Authenticated org: The default target org is pre-configured in the MCP environment. Verify connectivity by calling
dispatch GET /chatter/users/me. - Target user ID: Capture the
idfield from the/chatter/users/meresponse and use it as AssigneeId for all license and permission assignments throughout all phases.
Defaults (always apply unless the user explicitly overrides in their initial prompt):
- All 7 phases execute in sequence
- Demo policy uses configuration from
references/demo-policy-config.md - Billing rules use configuration from
references/billing-rules-config.md - Permission sets from
references/permissions-config.md
Workflow
All phases are sequential. Do not skip or reorder. Critical cross-dependencies:
- Phase 2 (Permissions) MUST run before Phase 3 (Billing Settings) — many billing settings require billing admin permissions
- Phase 2 (Permissions) MUST run before Phase 4 (Billing Rules) — BillingTreatment object access requires permissions
- Phase 2 (Permissions) MUST run before Phase 7 (Demo Policy) — InsPolicyBillingInfo fields require permissions + propagation time
Follow the execution order below exactly.
Phase 1 — Prerequisites
Verify org connectivity and capture target user ID — call
dispatch GET /chatter/users/meand confirm a 200 response. Capture theidfield from the response and store it asTARGET_USER_ID— this SAME ID must be used throughout ALL phases for license assignments, permission set assignments, and any user-specific operations. If Chatter is disabled, fall back to querying the User object:dispatch GET /query?q=SELECT+Id,Username,Name+FROM+User+WHERE+IsActive=true+AND+Profile.Name+LIKE+'%25System+Administrator%25'+LIMIT+1and capture theIdfield from the first record.CRITICAL: Do not re-query for the user ID in later phases. Use the same
TARGET_USER_IDcaptured here for all subsequent operations. Re-querying can return a different user if multiple admins exist.Verify 19 required licenses — read
references/prerequisites.mdfor the full license list. Usedispatch GET /query?q=<SOQL>to queryPermissionSetLicenserecords. If any are missing from the org, stop and inform the user.Assign missing licenses to target user — query
PermissionSetLicenseAssignfor theTARGET_USER_IDcaptured in step 1. Assign any missing licenses viadispatch POST /sobjects/PermissionSetLicenseAssignusing the sameTARGET_USER_ID.Enable features — read
references/prerequisites.mdfor the feature enablement sequence and exact routes. Each feature is a read → write → verify cycle. Enable in order: Context Service, Brokerage, Billing, Salesforce Pricing.
Features MUST be enabled in dependency order. Context Service before Brokerage, Brokerage before Billing.
Phase 2 — Permissions Assignment (moved from Phase 6)
Assign permission sets EARLY — read
references/permissions-config.mdfor the 15 required sets. Query current assignments, assign only missing ones viadispatch POST /sobjects/PermissionSetAssignment. This must run before Phase 3 (Billing Settings) because several billing settings require these permissions to modify.Create custom permission set with FLS for InsPolicyBillingInfo billing lookup fields — MANDATORY STEP, CANNOT BE SKIPPED UNDER ANY CIRCUMSTANCES. The 6 billing lookup fields on InsPolicyBillingInfo require Field-Level Security to be visible: BillingTreatmentId, TaxTreatmentId, ProrationPolicyId, PaymentTermId, ProductSellingModelId, LegalEntityId. Without this FLS, Phase 7 will fail with INVALID_FIELD errors when creating InsPolicyBillingInfo records.
CRITICAL: ALWAYS attempt to create the permission set — DO NOT skip this step based on FLS query results. Even if FieldPermissions query shows FLS is already granted via another permission set, you MUST attempt to create the
Insurance_Billing_Field_Accesspermission set. If it already exists, the API will return DUPLICATE_VALUE — treat this as success and continue.Step 1 — Verify FLS (for diagnostic purposes only, NOT a gate for creation):
dispatch GET /query?q=SELECT+Field+FROM+FieldPermissions+WHERE+SobjectType='InsPolicyBillingInfo'+AND+Field+IN+('InsPolicyBillingInfo.BillingTreatmentId','InsPolicyBillingInfo.TaxTreatmentId','InsPolicyBillingInfo.ProrationPolicyId','InsPolicyBillingInfo.PaymentTermId','InsPolicyBillingInfo.ProductSellingModelId','InsPolicyBillingInfo.LegalEntityId')+AND+PermissionsRead=true+AND+PermissionsEdit=trueStep 2 — UNCONDITIONALLY create the permission set (DO NOT skip regardless of Step 1 results):
dispatch POST /services/data/v66.0/headless/metadata { "type": "PermissionSet", "fullName": "Insurance_Billing_Field_Access", "xmlRep": "<?xml version=\"1.0\" encoding=\"UTF-8\"?><PermissionSet xmlns=\"http://soap.sforce.com/2006/04/metadata\"><fieldPermissions><field>InsPolicyBillingInfo.BillingTreatmentId</field><readable>true</readable><editable>true</editable></fieldPermissions><fieldPermissions><field>InsPolicyBillingInfo.TaxTreatmentId</field><readable>true</readable><editable>true</editable></fieldPermissions><fieldPermissions><field>InsPolicyBillingInfo.ProrationPolicyId</field><readable>true</readable><editable>true</editable></fieldPermissions><fieldPermissions><field>InsPolicyBillingInfo.PaymentTermId</field><readable>true</readable><editable>true</editable></fieldPermissions><fieldPermissions><field>InsPolicyBillingInfo.ProductSellingModelId</field><readable>true</readable><editable>true</editable></fieldPermissions><fieldPermissions><field>InsPolicyBillingInfo.LegalEntityId</field><readable>true</readable><editable>true</editable></fieldPermissions><hasActivationRequired>false</hasActivationRequired><label>Insurance Billing Field Access</label><description>Grants FLS for InsPolicyBillingInfo billing lookup fields</description></PermissionSet>" }Expected outcomes:
- Success (new creation):
{ results: [{ success: true, id: "0PS...", fullName: "Insurance_Billing_Field_Access" }] }— capture theidfield. - DUPLICATE_VALUE (already exists):
{ results: [{ success: false, errors: [{ statusCode: "DUPLICATE_VALUE" }] }] }— the permission set exists; proceed to reconciliation step below.
- Success (new creation):
Reconcile FieldPermissions — MANDATORY, DO NOT SKIP. A pre-existing
Insurance_Billing_Field_Accesspermission set may be missing some of the 6 required entries. Resolve the permission set ID, query its FieldPermissions, and for each of the 6 required fields (InsPolicyBillingInfo.BillingTreatmentId,.TaxTreatmentId,.ProrationPolicyId,.PaymentTermId,.ProductSellingModelId,.LegalEntityId) that is missing or has read/edit false: create or PATCH the FieldPermissions record. Seereferences/permissions-config.md§ "Reconcile Field Permissions" for the exact API calls. Only after all 6 fields are confirmed read+edit proceed to assignment.Assign the permission set to target user — MANDATORY STEP, DO NOT SKIP. Query for the permission set ID (whether you just created it or it already existed), then verify assignment status and create the assignment if missing.
First, resolve the permission set ID:
dispatch GET /query?q=SELECT+Id+FROM+PermissionSet+WHERE+Name='Insurance_Billing_Field_Access'+AND+IsOwnedByProfile=falseThen check if already assigned:
dispatch GET /query?q=SELECT+Id+FROM+PermissionSetAssignment+WHERE+AssigneeId='<TARGET_USER_ID>'+AND+PermissionSetId='<PS_ID>'If the assignment query returns 0 records, create the assignment:
dispatch POST /sobjects/PermissionSetAssignment {"AssigneeId": "<TARGET_USER_ID>", "PermissionSetId": "<PS_ID>"}If the assignment POST returns DUPLICATE_VALUE, the user already has it assigned between your query and now (treat as success). Any other error is a failure and must be reported.
Phase 3 — Billing Settings (requires Phase 2 permissions)
Read current billing settings — read
references/billing-settings.mdfor the full settings map and routes. Calldispatch GET /headless/invoke/platform/billing-settings/get-billing-general-setting-statesto read current state.Write only changed settings — compare each field against desired state and write only what differs. Enable Design Document Templates via
dispatch PATCH /headless/invoke/platform/accounting-guided-setup/setup-billing-doc-gen-and-fetch-invoice-template-data(must run after billing is on). InsuranceBrokerage IPT/IPTD settings are now automated viaPATCH /setup/org/values/I_P_T_D_ENABLED_FOR_BROKERAGEandPATCH /setup/org/values/I_P_T_ENABLED_FOR_BROKERAGE.
If any setting returns "Access denied": Phase 2 permissions did not propagate yet. Wait 30 seconds and retry.
Phase 4 — Billing Rules (requires Phase 2 permissions for BillingTreatment object access)
Query existing billing rules — for each record type (Legal Entity, Billing Treatments, Tax Engine, Tax Treatment, Payment Term, Product Selling Models, Proration Policy), use
dispatch GET /query?q=<SOQL>before creating. Readreferences/billing-rules-config.mdfor exact field values and search patterns.Create only missing records — use
dispatch POST /sobjects/<Object>for creates anddispatch PATCH /sobjects/<Object>/<id>for updates. For Billing Treatments, follow the Draft→Items→Activate sequence. Track all record IDs.
Billing Treatments must be created in Draft, child Items created in Active, then parent activated. This is enforced by the platform.
Phase 5 — Org Defaults
- Set billing defaults — read
references/org-defaults.md. Set the five default fields (Legal Entity, Billing Treatment, Tax Treatment, two DPE definitions) via dedicated headless routes. Use record IDs from Phase 4.
Phase 6 — Accounting
Create accounting periods — read
references/accounting-setup.md. Compute dates at runtime for the current fiscal year. Query existing periods viadispatch GET /query?q=<SOQL>, create only missing months viadispatch POST /sobjects/AccountingPeriod. Link periods to Legal Entity viaLegalEntyAccountingPeriod.Create GL accounts — query by
AccountingCode, create only missing accounts (11 total) viadispatch POST /sobjects/GeneralLedgerAccount. Link each to the Legal Entity.Create GLAAR rules — query existing rules, create parent
GeneralLedgerAcctAsgntRule+ childGeneralLedgerJrnlEntryRuleif missing.
Phase 7 — Demo Policy
Demo policy — proceed with creating a demo policy for Issue-to-Invoice testing. Skip only if the user explicitly requested to skip this phase in their initial prompt.
Create demo policy chain — read
references/demo-policy-config.md. Check for duplicate Account viadispatch GET /query?q=<SOQL>. If none exists, create: Account → Contact → Insurance Policy → Coverages → Surcharges → Insurance Policy Billing Information. Use record IDs from Phase 4 for billing info lookups. All creates viadispatch POST /sobjects/<Object>.Verify FLS — use
dispatch GET /query?q=<SOQL>to queryFieldPermissionsfor policy objects. Report any fields needing manual FLS configuration.
Rules / Constraints
| Constraint | Rationale |
|---|---|
| Query before create — always | Prevents duplicates; existing records may have been created manually or by a colleague |
| Never ask the user questions or offer to run later | Proceed autonomously — execute all commands immediately. Never say "if you want me to run" or "say Run now". Just do it. Report results at the end. |
| Capture target user ID once in Phase 1, use everywhere | Phase 1 step 1 captures TARGET_USER_ID — this SAME ID is used for all license assignments, permission set assignments, and user-specific operations. Do NOT re-query for user ID in later phases. |
| Track all record IDs across phases | Later phases reference IDs from earlier phases for lookups |
| Enable features individually and sequentially | Cross-dependencies require ordered enablement |
Use dispatch for all org operations |
No sf CLI dependency — all reads/writes go through the project-codey MCP dispatch tool |
| Compute dates at runtime | Fiscal year, accounting periods, and policy dates must reflect the current calendar year |
| Read config from references/ files | Centralizes field values; prevents drift between instructions and actual creates |
NEVER use __c suffix on ANY object or field |
Every object and every field in this workflow is STANDARD. There are ZERO custom objects or custom fields. Never write __c anywhere — not on object names, not on field names. Status not Status__c. Active not Active__c. BillingType not BillingType__c. Using __c causes immediate DML failures. |
| Report skipped steps | When a commented-out section is skipped, tell the user which settings were not configured and why |
Gotchas
| Issue | Resolution |
|---|---|
| Chatter may be disabled on the target org | If GET /chatter/users/me returns 403 FUNCTIONALITY_NOT_ENABLED, fall back to SELECT Id,Username,Name FROM User WHERE IsActive=true AND Profile.Name LIKE '%System Administrator%' LIMIT 1 to identify the target user |
| Target user ID must be captured once in Phase 1 and used consistently across ALL phases | Capture the user ID from /chatter/users/me (or the User query fallback) in Phase 1 step 1 and store it as TARGET_USER_ID. Use this SAME ID for all license assignments (Phase 1), permission set assignments (Phase 2), and any user-specific operations. Do NOT re-query for the user ID in later phases — if multiple System Administrator users exist, re-querying can return a different user, causing "invalid user id" errors. If Phase 2 or Phase 7 returns INVALID_CROSS_REFERENCE_KEY with "invalid user id", you used the wrong ID — go back to Phase 1 and use the correct TARGET_USER_ID captured there. |
TaxEngine name field is TaxEngineName, not Name |
Use TaxEngineName in queries and creates |
PeriodUnit (on PaymentTerm and PaymentTermItem) is singular, not PeriodUnits |
Field was renamed; use singular form |
ProrationPolicy has NO Status field |
Do not include Status in queries or creates for this object |
BillingTreatment activation validates children exist |
Must create Items before activating parent |
InsPolicyBillingInfo is abbreviated, not InsurancePolicyBillingInformation |
Use the short API name |
InsPolicyTransactionDetail is abbreviated, not InsurancePolicyTransactionDetail |
Use the short API name |
GeneralLedgerAccount.Name is auto-generated |
Do not include Name in create; use AccountingCode + AccountingName |
LegalEntyAccountingPeriod.Name is auto-generated |
Do not include Name in create |
InsurancePolicyCoverage uses CoverageName not Name |
Name is auto-generated on this object |
| Surcharges must be on terminal nodes (coverages), not directly on the policy | Platform enforces this for tax proration to work correctly |
| Headless invoke routes use kebab-case path segments | The route PATCH /headless/invoke/platform/billing-settings/set-billing-setup-enabled is the canonical form; camelCase variants 404 |
INSURANCE_BILLING requires INSURANCE_TRANSACTION_DETAIL on first |
Enable I_P_T_D_ENABLED_FOR_BROKERAGE before I_P_T_ENABLED_FOR_BROKERAGE. The handle-pref-enable route is wrong for both — use PATCH /setup/org/values/<name> with {"orgValue": true} (same as SetupApiFamilyController.updateOrgValue in the UI). |
InsuranceBrokerageSettings context mapping via /setup/org/values/* |
Use the same pattern as IPTD/IPT: GET/PATCH /setup/org/values/INS_BRK_BILLING_CTX_DEF (and _SCHED_GRP_MAP, _TNX_MAPPING) with {"orgValue": "<value>"}. Tooling API SELECT Metadata FROM InsuranceBrokerageSettings returns INVALID_TYPE on standard orgs. |
BillingSettings Tooling SOQL returns INVALID_TYPE |
SELECT Id,Metadata FROM BillingSettings via Tooling API fails on many org types. BillingSettings is a standard platform Metadata type (Metadata API deploy/retrieve works), but the Tooling SOQL surface doesn't expose it universally. For Phase 4 org defaults, use the dedicated headless routes in references/org-defaults.md — they write the same underlying OrgValues without any Tooling API dependency. |
BillingTreatmentItem.Percentage is required even for Advance/Arrears |
Platform requires Percentage on all BTI types, not just Milestone. Use 100 for non-milestone items |
BillingTreatmentItem has no CurrencyIsoCode field |
Do not include CurrencyIsoCode — the field does not exist on this object |
InsurancePolicyCoverage has no CurrencyIsoCode field |
Do not include CurrencyIsoCode — the field does not exist on this object |
ProductSellingModel OneTime cannot have PricingTerm or PricingTermUnit |
Omit both fields when SellingModelType=OneTime; platform returns INVALID_INPUT if either is set |
PaymentTerm must be created without Status, then activated after child item |
Creating PaymentTerm with Status=Active fails if no PaymentTermItem exists. Create without Status, add PaymentTermItem, then PATCH Status=Active+IsDefault=true |
GeneralLedgerAcctAsgntRule create fails with Status=Active if no child journal entry rule exists |
Create with Status=Inactive, add GeneralLedgerJrnlEntryRule child, then PATCH Status=Active. Valid values: Active, Inactive (no Draft) |
LegalEntity has no CurrencyIsoCode field on orgfarm orgs |
Omit from SOQL query and create body |
BillingTreatment.ExcludeFromBilling is a restricted picklist |
Valid values are "Yes"/"No" only. Sending a boolean-like "true"/"false" string fails with 400 INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST |
InsPolicyBillingInfo billing lookup fields require FLS grants from Phase 2 custom permission set |
BillingTreatmentId, TaxTreatmentId, ProrationPolicyId, PaymentTermId, ProductSellingModelId, LegalEntityId are hidden from describe and SOQL until Field-Level Security is granted. Phase 2 creates a custom permission set "Insurance Billing Field Access" with FieldPermissions for these 6 fields and assigns it to the target user. If the POST returns INVALID_FIELD on any of these after Phase 2 completed, the FLS grants may not have been created correctly — verify the custom permission set exists and has the 6 FieldPermissions records. Phase 7 MUST run after Phase 2 completes. |
Output Expectations
This skill produces no file artifacts. It configures an org via dispatch calls and produces a status report at the end of each phase and a comprehensive summary after all phases complete. Commented-out steps are reported as skipped with investigation notes.
Reference File Index
| File | When to read |
|---|---|
references/prerequisites.md |
Phase 1 — license list, feature enablement routes |
references/permissions-config.md |
Phase 2 — 15 permission sets API names (moved early to unblock Phase 3) |
references/billing-settings.md |
Phase 3 — settings field map, headless routes, and desired values |
references/billing-rules-config.md |
Phase 4 — billing rules field values, search patterns, creation sequence |
references/org-defaults.md |
Phase 5 — investigation status and deferred default fields |
references/accounting-setup.md |
Phase 6 — GL account chart, GLAAR rule structure, period naming |
references/demo-policy-config.md |
Phase 7 — demo policy record fields, lookup resolution, and FLS verification |