Service Agentforce Channel Configure

Salesforce

Build, modify, audit, repair, optimize, debug, and deploy agents with Agentforce Agent Script. TRIGGER when: user creates, reviews, or changes .agent files or aiAuthoringBundle metadata; asks to fix AgentScript, audit an existing agent, run an AgentScript

Salesforce

Configures and deploys enhanced chat Messaging Channels for Messaging for In-App and Web (MIAW). Use when the user needs to create, deploy, and activate a messaging channel configured with Omni-Channel Flow, Omni-Channel Queue, User, or Agentforce Service

Salesforce

Configures Embedded Messaging Deployments for Messaging for In-App and Web (MIAW). Use when the user needs to create a new embedded messaging deployment from scratch using Connect API with defaults, or update an existing deployment's settings using Metada

Salesforce

Use to configure Salesforce Email-to-Case in a headless flow via the Metadata API. Reads the current CaseSettings, applies the desired emailToCase configuration with the updateMetadata CRUD call, and verifies by re-reading. Also the entry point when the u

Salesforce

Use to set up, configure, ground, or go live with a Salesforce Help Agent (an Agentforce Service Agent in Service Cloud) via a guided four-checkpoint flow. Use whenever a user says any of: set up / create / build / add a help agent, service agent, or supp