Service De Channel Create
Salesforce, Inc.
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Salesforce is an enterprise software company providing an integrated AI CRM platform that brings together autonomous agents, unified data, and Customer 360 applications to help companies connect with their customers.
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Salesforce, Inc.
Activate an Enhanced `MessagingChannel` (WhatsApp/Apple/Facebook/SMS/RCS) by PATCHing `MessagingChannelUsage.DeploymentStatus` from `Disabled` to `Provisioning` via the REST sobject endpoint. The UDD save-hook dispatches by `MessageType` for the external
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Agentforce Content
Salesforce, Inc.
Configure routing on a newly-inserted Enhanced `MessagingChannel` so activation will accept it. Given a `{CHANNEL_ID}`, walks through picking a routing type (Omni-Channel Queue, Omni-Flow, Agentforce Service Agent, Digital Worker, or direct User), locates
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Agentforce Content
Salesforce, Inc.
Configure settings on an already-existing Enhanced `MessagingChannel` (any type — WhatsApp, Text/SMS, LINE, Apple, Facebook, EmbeddedMessaging), given its `{CHANNEL_ID}`. Covers five facets: consent (ConsentType + per-language keyword records), automated
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Agentforce Content
Salesforce, Inc.
Top-level orchestrator: given a messaging channel type and its inputs, produces an activated Enhanced `MessagingChannel` in the target org — without the Meta/LINE/Apple setup popups. Prompts for `{MESSAGE_TYPE}` if not supplied, then sequences insert → ro
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Agentforce Content
Salesforce, Inc.
Confirm the customer's WhatsApp Business Account is shared with Salesforce on Meta's side. TRIGGER when the user asks to link, share, or confirm sharing of a WhatsApp Business Account with Salesforce, or to verify Salesforce appears in the WABA's Partners