Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Service De Headless Channel Configure
Salesforce
- Headquarters
- Employees
Contact
Legal
Related Skills
Salesforce
Activate an Enhanced `MessagingChannel` (WhatsApp / Apple / Facebook / SMS / RCS) by PATCHing `MessagingChannelUsage.DeploymentStatus` from `Disabled` to `Provisioning` via the standard REST sobject endpoint. The UDD save-hook fires on the REST write, dis
Categories
Agentforce Content
Salesforce
Configure consent (opt-in/opt-out) on an Enhanced `MessagingChannel` so activation will accept it. Given a `{CHANNEL_ID}`, sets the channel's `ConsentType` (ImplicitOptIn / ExplicitOptIn / DoubleOptIn) and the `OptInPrompt` / `DoubleOptInPrompt` prompt fi
Categories
Agentforce Content
Salesforce
**INTERNAL USE ONLY — invoked by `service-de-headless-channel-configure` orchestrator.** Insert an Enhanced messaging `MessagingChannel` record (plus its child `MessagingChannelUsage` as a free server-side side-effect) of any supported type — WhatsApp, LI
Categories
Agentforce Content
Salesforce
Configure routing on a newly-inserted Enhanced `MessagingChannel` so that activation will accept it. Given a `{CHANNEL_ID}`, walks the user through picking a routing type (Omni-Channel Queue, Omni-Flow, Agentforce Service Agent, Digital Worker, or direct
Categories
Agentforce Content
Salesforce
Confirm the customer's WhatsApp Business Account is shared with Salesforce on Meta's side. Pure instruction + one user-confirmation prompt — no API calls, no token handling. The actual sharing happens in Meta Business Suite (UI-only; Meta provides no Grap