Service Email To Case Configure
Salesforce, Inc.
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Salesforce is an enterprise software company providing an integrated AI CRM platform that brings together autonomous agents, unified data, and Customer 360 applications to help companies connect with their customers.
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Related Skills
Salesforce, Inc.
Build, modify, audit, repair, optimize, debug, and deploy agents with Agentforce Agent Script. TRIGGER when: user creates, reviews, or changes .agent files or aiAuthoringBundle metadata; asks to fix AgentScript, audit an existing agent, run an AgentScript
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Agentforce Content
Salesforce, Inc.
Wires an existing, active Agentforce agent to a channel by resolving a fallback queue, setting up inbound routing (either PATCH SessionHandlerId on the MessagingChannel, or an inbound RoutingFlow for Voice/Email), and optionally configuring outbound escal