Service Itsm Teams Employee Agent Configure
Salesforce, Inc.
- Headquarters
- Employees
Salesforce is an enterprise software company providing an integrated AI CRM platform that brings together autonomous agents, unified data, and Customer 360 applications to help companies connect with their customers.
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Salesforce, Inc.
Create / provision / set up a NEW Digital Experience (Communities) / Experience Cloud site — employee service, IT support, help desk, HR, customer, and partner portals — via the headless-360 MCP site-creation APIs. Use whenever a user asks to create/provi
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Agentforce Content
Salesforce, Inc.
Create and activate an IT Service Employee agent as a Next-Gen Authoring (NGA) native agent from an ITSM Employee agent template's Agent Script, via the Salesforce CLI (sf): read the template, check idempotency, create the NGA bundle then publish and acti
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Agentforce Content
Salesforce, Inc.
Top-level interactive coordinator for Employee Service (ITSM) channel setup. Presents menu of channel setup options (Portal, Teams, Slack) and delegates to the corresponding skill. Use this for: 'setup ITSM channels', 'configure employee service channels'
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Agentforce Content
Salesforce, Inc.
Enable Microsoft Teams for Employee Service (ITSM) in Salesforce — the Salesforce Go feature service-cloud-itsm-teams-integration gating Teams-based IT Desk and IT Service collaboration. Use this for: 'enable Teams for employee service', 'turn on ITSM Tea
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Agentforce Content
Salesforce, Inc.
Debug and diagnose Microsoft Teams for Employee Service (ITSM) configuration failures — run a pass/fail validation checklist against the org and report exact remediation. Use this for: 'IT Desk login not working in Teams', 'UEL/CCP user can't log in to IT