Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Service Omni Channel Limits Analyze
Salesforce, Inc.
- Headquarters
- Employees
Salesforce is an enterprise software company providing an integrated AI CRM platform that brings together autonomous agents, unified data, and Customer 360 applications to help companies connect with their customers.
Contact
Legal
Related Skills
Salesforce, Inc.
Use to inventory configured Omni-Channel instances across Voice, Email, Chat, SMS, Facebook, WhatsApp, and In-App, including each channel's Queue, Flow, or Other routing target, without changing the org. TRIGGER when: list Omni channels, inventory Omni ro
Categories
Agentforce Content
Salesforce, Inc.
Use to stand up Omni-Channel headlessly: base settings, users, service channels, routing configs, queues and members, presence statuses, permissions, supervisor configuration, and Case or VoiceCall routing flows. Reuses existing records and creates missin