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11 Results

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Duplicate Detective: Find Duplicate Cases Fast

App
Duplicate Detective: Find Duplicate Cases Fast App by Vicasso Free Features
Lightning Ready
Enterprise & Up
No Limits
Rating (0)
Latest Release 4/8/2022
How are pesky duplicate cases negatively impacting your service operation? Duplicate Detective is your support agents' sidekick that shines a spotlight on duplicates. It's a free Lightning Component that sits in the sidebar of your case record page.
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4/8/2022
(0)
Free

Case Merge Premium: Proactively Detect and Merge Duplicate Cases

App
Case Merge Premium: Proactively Detect and Merge Duplicate Cases App by Vicasso Paid
Discounted for Nonprofits
Features
Lightning Ready
Professional & Up
No Limits
Native App
Rating (70)
Latest Release 8/22/2022
Case Merge Premium is a native application for Salesforce that allows authorized users to find duplicate cases and merge them together. Install a free 14-day trial today!
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8/22/2022
(70)
Paid

File Slayer (formerly Signature Slayer): Declutter Cases, Accounts, and more

App
File Slayer (formerly Signature Slayer): Declutter Cases, Accounts, and more App by Vicasso Paid
Discounted for Nonprofits
Features
Lightning Ready
Professional & Up
No Limits
Native App
Rating (11)
Latest Release 8/23/2022
File Slayer (formerly Signature Slayer) eliminates duplicate files, social media icons and logos generated from inbound email messages. Find the file you actually need by cleaning up the Files and Attachments related list and reduce overall file storage.
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8/23/2022
(11)
Paid

Case Flags: Intelligent Prioritization for Customer Service Teams

App
Case Flags: Intelligent Prioritization for Customer Service Teams App by Vicasso Paid
Discounted for Nonprofits
Features
Lightning Ready
Professional & Up
No Limits
Salesforce1 Mobile
Native App
Rating (48)
Latest Release 8/1/2022
Case Flags is a native app for Salesforce that enables you to monitor your organization’s response times with Cases, at a glance, via color coded flags. Case Flags provides real-time visibility to cases requiring responses to customers.
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8/1/2022
(48)
Paid

Take Ownership for Cases by Vicasso

App
Take Ownership for Cases by Vicasso App by Vicasso Free Features
Lightning Ready
Professional & Up
No Limits
Salesforce1 Mobile
Native App
Rating (69)
Latest Release 3/4/2022
Are you tired of the inconvenient and repetitive process for taking ownership of Cases?####This free widget reduces the number of clicks from 5 down to 1 by adding a custom button to the Case Page Layout.
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3/4/2022
(69)
Free

Simple Survey: 100% Native Surveys for Salesforce

App
Simple Survey: 100% Native Surveys for Salesforce App by Vicasso Paid
Discounted for Nonprofits
Features
Lightning Ready
Enterprise & Up
No Limits
Native App
Rating (51)
Latest Release 7/12/2022
Capture customer feedback in Salesforce instantly with effortless 1-click surveys and partial responses. Improve the customer experience, innovate your products and services, and increase your CSAT and Net Promoter Score®.
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7/12/2022
(51)
Paid

Rapid Products for Opportunities and Quotes

App
Rapid Products for Opportunities and Quotes App by Vicasso Paid
Discounted for Nonprofits
Features
Lightning Ready
Professional & Up
No Limits
Native App
Rating (17)
Latest Release 8/24/2022
Rapid Products improves sales team adoption by making it enjoyable to add products to opportunities and quotes.####Rapid Products is an excellent alternative for organizations that don't need a complex Configure Price Quote (CPQ) solution.
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8/24/2022
(17)
Paid

Former Positions: Track career changes in Salesforce

App
Former Positions: Track career changes in Salesforce App by Vicasso Free Features
Lightning Ready
Professional & Up
No Limits
Native App
Rating (51)
Latest Release 1/9/2020
Former Positions tracks changes to a Contact's Account and Title, enabling you to follow an individual's career. You can improve data quality by moving inactive contacts to a bucket account. The solution is like LinkedIn's Experience section of a profile.
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1/9/2020
(51)
Free

Case Split: Resolve Cases Efficiently

App
Case Split: Resolve Cases Efficiently App by Vicasso Paid
Discounted for Nonprofits
Features
Lightning Ready
Professional & Up
No Limits
Native App
Rating (5)
Latest Release 8/3/2022
Make it easy to keep cases on topic! When you install Case Split and follow a "one issue per case" policy, your service department operates more efficiently. Install your free 14-day trial of Case Split today to evaluate the benefits.
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8/3/2022
(5)
Paid

Create Opportunity & Quote by Vicasso

App
Create Opportunity & Quote by Vicasso App by Vicasso Free Features
Lightning Ready
Professional & Up
No Limits
Native App
Rating (11)
Latest Release 12/14/2017
In one step:##- create an Opportunity, Contact Role and Quote##- complete key fields on both Opportunity and Quote##- sync the Opportunity and Quote
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12/14/2017
(11)
Free

Change Case Ownership Plus: Save time when re-assigning cases

App
Change Case Ownership Plus: Save time when re-assigning cases App by Vicasso Free Features
Lightning Ready
Professional & Up
No Limits
Salesforce1 Mobile
Native App
Rating (11)
Latest Release 3/4/2022
With Change Case Ownership Plus, you can re-assign cases in fewer clicks!
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3/4/2022
(11)
Free