Salesforce.com Administrator / Business Support System Analyst, Shelton, CT

http://jobs.pb.com/connecticut/information-technology/jobid6437186-business-support-system-analyst-jobs • Manage application, all user administration tasks, data cases as first line of support • Work with business enhancement and regression testers to understand expected outcomes and functionality of existing processes and new enhancements • Understand sales and marketing processes and functionality of all objects used ie. workflows, validations and triggers (not the technical development) • Validate accounts by using the data administration tools to de-dupe, apply DUNS information, ensure BU specific fields are populated where required; opulate link to Enterprise Account • Understand salesforce analytics and functionality of C9 and reporting • 3+ years experience working with a CRM systems, Salesforce or SFDC Certified Administrator ADM 201 Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply.