Salesforce Administrator (Full Time, Based in Kuala Lumpur)

Ownership of various technical aspects of Salesforce.com, including data migrations, data quality, systems integrations and 3rd party applications. Support user training for the organization as required by developing training materials for new and existing users on how to use functionality, and develop self-service solutions guides and FAQs. Create and maintain documentation on internal processes, policies, object and application configuration, and help related materials for users. Working knowledge of Salesforce security controls (profiles, permission sets, sharing and visibility settings), process development and automation (workflows), and business application development (custom objects, custom fields, page layouts, record types, apps, tabs). Solid understanding of business process design and management. Highly detail oriented with strong communication, interpersonal, analytical and problem-solving skills. Strong reporting background using standard reporting tools including Salesforce reporting functionality. Please drop me an email for further queries or send your CV to Tracy Gan (tracy.gan@ctos.com.my)