Salesforce Product Manager - Delhi

The role will be responsible for driving the successful adoption and creating the maximum impact of Salesforce CRM across the Sannam S4 Group internationally. To achieve this, you will be the product champion and coach for all users of Salesforce across departments; executing on-point and pertinent training, coaching and advocating by immersing yourself into the end-user’s world. Designing and implementing a “success plan” which ensures Salesforce is at the heart of our business improvement and excellence strategy. This plan should include the benefits to driving efficiencies, increasing revenue (sales), reducing costs, improving customer satisfaction, providing a platform to scale and should have clearly defined metrics, milestones, budget requirements and ROI targets. risks, obstacles, training needs and metrics needed to achieve them Proactively identifying benefits for adopting new components within the Salesforce platform and improving existing features Being accountable for training, education and adoption of Salesforce across the business Document business-value driven success stories and accomplishments