Ownership/SME in Salesforce to help Admin & Maintain Full Instance

Please apply on our website: www.freestar.com/careers Serve as the technology lead for Salesforce and communicate/collaborate at a high level with business owners and other technology team members, managing CRM, operational workflows, and customer portals Collaborate with internal and external stakeholders, understand business needs, and define requirements to guide implementation Design and implement repeatable and scalable solutions to fulfill business needs Work with internal and external stakeholders to enhance/maintain Salesforce digital experience sites (aka communities/portals) Work with data and analytics team members to integrate Salesforce with source databases and data warehouse solutions Implement and support integrations between Salesforce and other applications Troubleshoot issues, identify root causes, resolve bugs and errors, and implement optimal solutions to resolve issues at the source Work with external consultants as needed Manage Salesforce change control for both new functionality requests and environment management Own system documentation for Salesforce, its integrations, and ongoing enhancements/updates Manage user access, security, roles, and profiles.