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NEW! AppExchange Enhances Search and App Listing Experience
NEW! AppExchange Enhances Search and App Listing Experience
By Chirag Mehta
Type
Article
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Congratulations to the AppExchange Partners on the 2022 Forbes Cloud 100
Congratulations to the AppExchange Partners on the 2022 Forbes Cloud 100
By Monica Girolami
Type
Article
It’s time again for the Forbes Cloud 100, which celebrates the definitive list of the top 100 private cloud companies around the globe. This year, Forbes named several AppExchange partners as leaders, as well as many Salesforce Ventures companies.
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My AppExchange Story | Second Harvest
My AppExchange Story | Second Harvest
Type
Video
Duration
1:46
Trailblazer Kelly Smith discusses how Salesforce and AppExchange apps help her team and organization feed hundreds of thousands of people every month.
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Capital One Is Changing Banking for Good
Capital One Is Changing Banking for Good
Type
Video
CATEGORY
Customer Stories
Trailblazer Rossana Bouchaya discusses how Capital One is working with AppExchange partners to support their own diversity efforts while extending Salesforce and driving business success.
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The Exchange: Winter 2022
The Exchange: Winter 2022
By Amanda O'Reilly
Type
eBook
CATEGORY
The Exchange
App Guides
See All
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App Guide: Salesforce Labs
App Guide: Salesforce Labs
By Christine Lee
Type
eBook
CATEGORY
App Guides
Salesforce Labs apps are free, customizable apps built by Salesforce employees and available on AppExchange. With over 300 Salesforce Labs apps in inventory, this guide helps you zero in on ones for your business.
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App Guide: Service
App Guide: Service
By Andrew Gothelf
Type
eBook
CATEGORY
App Guides
Learn about apps designed to improve the way your customer service team interacts with customers.
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App Guide: Manufacturing
App Guide: Manufacturing
By Christine Lee
Type
eBook
CATEGORY
App Guides
Learn about the AppExchange solutions that can help you solve common business challenges in the manufacturing space.
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App Guide: Marketing Apps
App Guide: Marketing Apps
By Andrew Gothelf
Type
eBook
CATEGORY
App Guides
Extend the power of your marketing team with apps from AppExchange. Learn how marketing apps help solve common marketing pain points.
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App Guide: Back Office Apps
App Guide: Back Office Apps
By Connie Dea
Type
eBook
CATEGORY
App Guides
With over 3,000 apps in inventory, check out this guide to help you zero in on the back office apps that are right for your business.
Most Recent Articles
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NEW! The Latest Apps on AppExchange
NEW! The Latest Apps on AppExchange
By Amanda Matlock
Type
Article
Check out all the pawsome AppExchange apps that have been launched this week (updated weekly).
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Why Choose Cloud for Inventory Management
Why Choose Cloud for Inventory Management
Type
Article
If your business owns inventory or manages it for others, you know to be successful inventory management is crucial. But when it comes to your business it’s important to consider how it’s done and what’s the best approach.
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Sentiment Analysis Through the Lens of a SaaS CTO
Sentiment Analysis Through the Lens of a SaaS CTO
Type
Article
sentiment analysis, also called opinion mining, is a natural language processing (NLP) technique that classifies data as positive, negative, or neutral. But why is it important?
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Marketing Automation, Get Your Head in the Game
Marketing Automation, Get Your Head in the Game
Type
Article
When you bring data sources together to create targeted segments and adjust a customer experience based on real-time data from other sources – such as your customer relationship management (CRM) or other internal systems – it elevates the experience.
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Salesforce Customers Share Apps for Developers, Admins, and Architects at TDX
Salesforce Customers Share Apps for Developers, Admins, and Architects at TDX
By Amanda Matlock
Type
Article
This week, the community gathered in San Francisco and on Salesforce+ for TrailblazerDX (TDX), joining us to discover new ways to build success now with Salesforce. But don’t worry if you couldn’t join in person, we've got you covered.
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Looking Ahead: How State CIOs Hope to Guide Change and Collaboration
Looking Ahead: How State CIOs Hope to Guide Change and Collaboration
Type
Article
Today, State Chief Information Officers (CIOs) must confront a host of problems while seeking to meet citizen and constituent demands for digital access while enabling technological growth and consolidation.
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Your February 2023 AppExchange Monthly Briefing
Your February 2023 AppExchange Monthly Briefing
By Amanda Matlock
Type
Article
This month we got a closer look at all things TDX, discovered how sales and marketing alignment becomes a vital function for revenue teams, and took a deep dive into strengthening the core of your call center.
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Align Your Revenue Team to Achieve ABM Success
Align Your Revenue Team to Achieve ABM Success
Type
Article
Account-based Marketing (ABM) is a revenue growth strategy based on account awareness, where revenue teams identify and engage with individual customer accounts as markets of one. Here's how to get the most from it.
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Why Your Real Estate Business Needs a Salesforce-Powered CRM
Why Your Real Estate Business Needs a Salesforce-Powered CRM
Type
Article
Salesforce offers real estate-specific CRMs that help real estate professionals streamline their work, close more deals, and grow their business.
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What's the #Appy Twitter Chat and How Do I Join?
What's the #Appy Twitter Chat and How Do I Join?
By Amanda Matlock
Type
Article
Join us as we discuss ways discover your next process-improving, time-saving, can't-work-without app. Simply go to #appy on Twitter to join the fun.
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5 Call Center Best Practices for 2023
5 Call Center Best Practices for 2023
Type
Article
Want to level up your call center for 2023? Follow these five best practices.
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Your Guide to All Things AppExchange and Partners at TrailblazerDX 2023
Your Guide to All Things AppExchange and Partners at TrailblazerDX 2023
By Holly Rushton
Type
Article
Here we’re sharing everything that’s in store for you at TDX this year, whether you’re attending in person or watching on Salesforce+. We’ve put this handy guide together for you to get the most out of your TDX experience.
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Join the Data Culture Club
Join the Data Culture Club
Type
Article
Let’s explore the impact data culture has had - particularly during the pandemic - and highlight how it can shape the future of countless organizations.
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How Best to Instrument Salesforce to Support Sales and Marketing Alignment
How Best to Instrument Salesforce to Support Sales and Marketing Alignment
Type
Article
If CMRs are instrumented to their full potential, they can be the tool that aligns sales and marketing efforts by tracking customer interactions and preferences, measuring campaign performance, segmenting customers based on their needs.
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Show me the ROI: An Ultimate Guide to Sales Enablement
Show me the ROI: An Ultimate Guide to Sales Enablement
Type
Article
Sales enablement isn’t just about employee onboarding, training, or content. When done right, it also reduces churn and drives revenue. But how do you make it work — and convince senior management of the value of sales enablement along the way?
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Your January 2023 AppExchange Monthly Briefing
Your January 2023 AppExchange Monthly Briefing
By Amanda Matlock
Type
Article
This month we got a closer look at how data is only valuable if it’s of high quality, discovered how a WMS can be used to delight your customers, and took a deep dive into how ESG risks are changing businesses’ operations.
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Managing ESG Risk in the Supply Chain
Managing ESG Risk in the Supply Chain
Type
Article
Environmental, social, and governance risks are changing how businesses operate. Prompted by customers, investors, and regulators - business managers need ways to identify and address ESG risks in their offerings, operations, and supply chains.
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Slack + Salesforce = More Productivity
Slack + Salesforce = More Productivity
Type
Article
Slack and Salesforce integration is great for organizations that are looking for ways to improve productivity and efficiency, produce tangible results and drive their businesses forward.
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How to Use AI to Improve Your Sales Efficiency
How to Use AI to Improve Your Sales Efficiency
Type
Article
If you're looking for ways to use AI to improve your sales efficiency, here are some concrete ways to start using it, including how to improve workflows.
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Your 2022 AppExchange Year in Review
Your 2022 AppExchange Year in Review
By Amanda Matlock
Type
Article
2022 was a big one for AppExchange and our community. Here’s the cream of the crop when it comes to content the team shared last year.
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How a WMS Can Delight Customers
How a WMS Can Delight Customers
Type
Article
A WMS can make warehousing and inventory management accurate, how the technology can automate workflows, and help businesses move away from manual, inaccurate, or time-consuming processes.
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Improving Customer Satisfaction in Your Call Center: 5 Tips for the Busy Season
Improving Customer Satisfaction in Your Call Center: 5 Tips for the Busy Season
Type
Article
Customer satisfaction plays a huge role in overall call center success. During the busy season, it can be especially difficult to ensure customer satisfaction during every single call, but these five tips will help your call center stay on track.
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The Top 5 Hidden Costs of Bad Data
The Top 5 Hidden Costs of Bad Data
Type
Article
As data becomes more accessible, nonprofit organizations are changing how they attract new donors, enhance contributions, and steward their community of supporters. However, data will only be valuable if it is of high quality.
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15 Must-See Partners for Retailers at NRF 2023
15 Must-See Partners for Retailers at NRF 2023
By Lauren Gaskill
Type
Article
With a number of Salesforce partner apps and experts will be at National Retail Federation conference, here’s a closer look at some of these partners, their amazing tech, and awesome services for retailers in 2023.
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3 Reasons You Need a Better Document Management Solution
3 Reasons You Need a Better Document Management Solution
Type
Article
Managing and storing digital and physical files can get messy, and fast. Especially with the importance of security and data privacy increasing almost daily. Here's what you need to do to build the best document management solution.
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A Smart Investment: How Beyond Better Foods Achieved a 769% ROI with AppExchange
A Smart Investment: How Beyond Better Foods Achieved a 769% ROI with AppExchange
Type
Article
Beyond Better Foods initially turned to Salesforce to solve a single challenge. But once the multi-million-dollar developer and manufacturer of food products leveraged its first app from AppExchange, it was clear things were just beginning.
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Your December 2022 AppExchange Monthly Briefing
Your December 2022 AppExchange Monthly Briefing
By Amanda Matlock
Type
Article
This month we got a closer look at what Trailblazers had to say about AppExchange, discovered moments that can lead to impactful changes in your team’s performance, and took a deep dive into the steps an SFMC admin should undertake when setting up an org.
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Making the Most of Your One-on-Ones
Making the Most of Your One-on-Ones
Type
Article
The one-on-one are the types of meetings held between a sales manager and a rep working under them and no one can ever agree as to whether or not they’re a total waste of time. Read on for a quick crash course in successful one-on-one meetings.