Lanyon believes that when people come together amazing things happen, relationships are built and business gets done. This is why we have created the industry’s leading cloud-based software for managing corporate meetings, events and travel programs. Responsibilities: - Implement and enforce processes and tools that will maintain integrity and accuracy of Salesforce.com and CPQ data - Functional support to include gathering requirements from sales users and translating these requests into technical specifications and coding changes if needed - Design systems and coordinate the review of specification, user sign-off process and the development of user manuals, documentation, and process flow diagrams as needed - Ensure system integrity, assist in installation, maintenance, testing and support of technical integrations and applications for sales Qualifications - Understanding of key SFDC architectural concepts and how they influence design - Possess sound analytical problem-solving and documentation skills - Superior interpersonal skills: Ability to interface and gain trust with a wide range of position levels in multiple departments