Salesforce.com certified administrator (ADM 201 or ADM 301) - AppExchange
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Salesforce.com certified administrator (ADM 201 or ADM 301)

Hourly Rate: $0-25 / Hour

6 Months to a Year
20 - 40 Hours / Week
Open for Applicants
India
Immediately
8 years ago by Nitin Jain

Job Title: Sales Analyst, Global Sales Operations • Provide outstanding daily operational support of the Salesforce.com system; which includes lead management, contact management, account management, territory management, opportunity management and forecasting for both the direct (field) and indirect (channel) sales organizations • Perform problem analysis, triage, correction of issue, and root cause analysis; including engaging business program managers and technical resources when necessary • Comprehension and capability of meeting Service Level Agreements (SLAs) • Proactively improve the sales user experience and make sales tools a competitive advantage; identify, recommend and implement process improvements to ensure a positive customer experience • Provide expertise in testing and troubleshooting system issues, enhancements and upgrades to the tool • Perform data quality management; including data analysis, quality checks, uploading data and ad hoc reporting