Salesforce.com Technical Trainer and Administrator - IDEXX Laboratories, Inc.

IDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and build more economically successful practices. IDEXX is also a worldwide leader in providing diagnostic tests and information for livestock and poultry and tests for the quality and safety of water and milk. Working with stakeholders from various functional teams (Sales, Marketing, Operations, and IT), this individual provides system administration, project management, data management, and technical support to Salesforce.com end users. This individual will play a vital role in implementing product enhancements, including custom objects, workflow management, email alerts, page layout, data utilities, triggers, campaigns, workflow rules and security, as well as provide training support for new/existing users. This position also oversees work being completed by third party resources and inclusion of internal IDEXX Systems.