Starting at $12 USD per user per month 1,2, and 3-year subscription pricing available Listening License starting at $12 per user / mo Recording License starting at $6 per user / mo An onsite tap is required for each office location Low Risk - 90 day notice for subscription cancellation
blueButler works with your existing phone system to automatically record and embed Operational Team phone calls in Salesforce. Record just the phones you want but share recordings in Salesforce Accounts, Cases, Opportunities and Contacts where needed.
Implementation of blueButler:
STEP 1 – Click to download the "Customer Configuration form" and fill out the form (this form will provide you with a price estimate)
STEP 2 – Click the “Get it Now!” button to submit a Request for Proposal
STEP 3 – blueC will send you a no-obligation Quote Proposal (the Proposal will provide actual costs to implement blueButler at each of your sites as well as the business Terms and Conditions, License Agreements, etc.). The Proposal is emailed to you and you sign and return to blueC when you are ready to proceed.
STEP 4 – On receipt of your order (signed Quote Proposal), blueC provides TAP equipment for each site in accordance with the Customer Configuration form and works with your IT contact person to complete testing of TAP equipment connections
STEP 5 – blueC will enable the download of your blueButler for Salesforce App
THESE ARE THE SUMMARIZED TERMS OF PURCHASE FOR THE BLUEBUTLER APPLICATION. PLEASE REFER TO YOUR BLUEC QUOTE PROPOSAL FOR THE FULL SET OF TERMS.
Customer agrees to pay the purchase price for the blueButler ONSITE TAP APPLIANCE and the first year SUBSCRIPTION LICENSE FEE on signing of the Quote Proposal. Customer is entitled to cancel their subscription at any time on 90-days written notice to blueC and entitled to a 50% refund on the ONSITE TAP APPLIANCE purchase price if cancelled within the first 12 months subscription upon return of the ONSITE TAP APPLIANCE.
blueButler End User License Agreement and Terms of Service for the blueButler for Salesforce App
DO NOT DOWNLOAD, INSTALL, OR USE THE BLUEBUTLER FOR SALESFORCE APP (“BLUEBUTLER") OR THE BLUEBUTLER SERVICES (THE “SERVICES”) IF YOU DO NOT AGREE TO THE TERMS OF BLUEBUTLER END USER LICENSE AGREEMENT AND THESE TERMS OF SERVICE (COLLECTIVELY, THE “AGREEMENT”).
BY INSTALLING, OR USING THE BLUEBUTLER APP OR SERVICES, YOU AGREE TO ABIDE BY AND COMPLY WITH THIS AGREEMENT, AND THAT YOU ARE FULLY ABLE AND COMPETENT TO ENTER INTO THE TERMS, CONDITIONS, OBLIGATIONS, AFFIRMATIONS, REPRESENTATIONS, AND WARRANTIES SET FORTH IN THIS AGREEMENT.
This Agreement governs your use of the blueButler App. This Agreement is between blueC 802 Inc. (“blueC”) and the legal entity you represent in installing and using the blueButler App (“You”). If You are an individual entering this Agreement on behalf Your company, You represent and warrant that You have the authority and are competent to do so.
1. Your Use of the blueButler App and the Services Is Governed By the blueButler General EULA
Your use of the blueButler App and the Services is governed by blueButler’s End User License Agreement and Terms of Service (the “General EULA”), available at www.blueC802.com. The terms of the General EULA are hereby incorporated by reference into this Agreement. The blueButler App shall be deemed an “Application,” and Your use of the blueButler App shall be deemed use of the “Service,” under the General EULA. In addition to the terms herein, Your use of the blueButler App shall be governed by the terms of the General EULA. In the event of any conflict between the General EULA and this Agreement, the terms of this Agreement shall control Your use of the blueButler App.
2. Salesforce.com Administrators
Other than as expressly set forth in any documentation provided with the blueButler App, blueC does not provide any guidance or advice on how You and Your Salesforce.com administrators (“Administrators”) should install or operate the blueButler App or how the blueButler App may affect Your Salesforce.com account. You hereby acknowledge that Your Administrators are sufficiently trained and experienced to integrate the blueButler App into Your Salesforce.com account. blueC shall not be liable for any damages incurred by You due to the improper use or configuration of the blueButler App or your Salesforce.com account.
3. Use Policies
4. Warranty Disclaimer
THE USE OF MONITORING, RECORDING, OR LISTENING DEVICES TO EAVESDROP, MONITOR, RETRIEVE, OR RECORD TELEPHONE CONVERSATION OR OTHER SOUND ACTIVITIES, WHETHER OR NOT CONTEMPORANEOUS WITH TRANSMISSION, MAY BE ILLEGAL IN CERTAIN CIRCUMSTANCES UNDER FEDERAL OR STATE LAWS. LEGAL ADVICE SHOULD BE SOUGHT PRIOR TO IMPLEMENTING ANY PRACTICE THAT MONITORS OR RECORDS ANY TELEPHONE CONVERSATION.
IN ADDITION TO THOSE WARRANTIES DISCLAIMED UNDER THE GENERAL EULA, BLUEC MAKES NO WARRANTIES THAT THE BLUEBUTLER APP SHALL NOT CAUSE DISRUPTIONS, ERRORS, LOSS OF DATA, LOSS OF USE, OR OTHER PROBLEMS WITH YOUR SALESFORCE.COM ACCOUNT OR ANY COMPUTER ON WHICH THE BLUEBUTLER APP IS INSTALLED. BLUEC IS NOT RESPONSIBLE FOR ANY DAMAGES OR HARM ARISING FROM YOUR INSTALLATION OR USE OF THE BLUEBUTLER APP. BLUEC DOES NOT WARRANT THE BLUEBUTLER APP SHALL OPERATE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECT IN THE BLUEBUTLER APP WILL BE CORRECTED.
THE BLUEBUTLER APP AND SERVICES ARE INTENDED FOR GENERAL BUSINESS USE ONLY. THEY ARE NOT DESIGNED, MANUFACTURED, INTENDED, OR RECOMMENDED FOR USE OR RESALE AS EQUIPMENT OR SERVICES IN ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE (E.G., EMERGENCY MEDICAL CARE, HAZARDOUS ACTIVITIES) OR IN WHICH THE FAILURE OF THE SERVICES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE. BLUEC SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR HIGH RISK ACTIVITIES OR SERVICES.
5. Modifications to this Agreement
blueC may change the terms of this Agreement from time to time in its sole discretion. Modifications to this Agreement shall be subject to the General EULA. You agree to abide by the obligations imposed on You as set forth therein.