$20 USD per user per month Value Discounts Available
KnowledgeNow’s patented, cloud-based video platform puts contextual videos and content right inside Salesforce® - delivering knowledge when and where it's needed! Drive Salesforce® adoption and usage, while empowering your organization like never before.
End User Master Subscription Agreement<BR> <BR>BY CLICKING THE "I ACCEPT" BUTTON DISPLAYED AS PART OF THE GET IT NOW - ORDERING PROCESS YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS OF THE MASTER SERVICE AGREEMENT (THE "AGREEMENT" or “MSA”) GOVERNING YOUR USE OF CCI LABS SERVICES (DEFINED HEREIN), AND ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE POWER AND AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT SELECT THE "I ACCEPT" BUTTON AND MAY NOT USE THE SERVICE. THIS AGREEMENT IS EFFECTIVE WHEN YOU CLICK “I ACCEPT” BELOW (“EFFECTIVE DATE”).<BR><BR>SERVICE OVERVIEW<BR>• CCI Labs’ KnowledgeNow is a patented, cloud-based video platform that puts contextual coaching videos and content right inside Salesforce®.<BR>• The “Essentials” Content Pack offers Trademarked content access through the KnowledgeNow license use.<BR>• The Essentials Packaged content and calls to KN and MN on Sales Force.com are hosted with Amazon Web Services located in the continental United States, and mirrored across multiple, geographically dispersed data centers for fault tolerance and business continuity purposes.•<BR>CCI Labs’ MessageNow cloud-based video platform allows users to publish video message into Salesforce®.<BR><BR>• All access and interactions between your salesforce.com Users, the CCI Labs Services (as defined in the MSA) and your salesforce.com account are managed exclusively by you through Your salesforce.com administration and security settings.<BR><BR>• CCI Labs does not store any Customer Data, nor can any Customer Data be viewed by CCI Labs personnel.<BR><BR><BR>CCI LABS offers a 30-day no-cost trial of its Service and “Essentials” content with no further obligation. At the end of your 30-day free trial, you are obligated to pay CCI Labs the applicable subscription fees in accordance with Section 11 of the MSA to continue use of the Service.<BR>The MSA governs Your use of the CCI Labs Services and Content identified during the ordering process, collectively the "Service." CCI Labs hosts, operates, and maintains the Service. You agree to be bound by terms of the MSA. You also agree that your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by CCI Labs regarding future functionality or features. <BR> <BR>The remainder of this document is available from the CCI Labs web site via the following URL, by clicking accept you agree to all terms in the document referenced below:<BR><BR>http://ccilabsadmin.com/end-user-master-subscription-agreement/