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Dialers, Power Dialer, Click Dialer, Live Conversation Dialer - ConnectLeader

Starting at $49 USD per user per month ConnectLeader for Salesforce app is free, but users must require subscription to access ConnectLeader's cloud based dialing service. To learn more, go to www.connectleader.com

Rating

(26)

Listed On

3/12/2015

Latest Release

12/19/2018

CATEGORIES

Productivity
Dialing Platform for businesses of all sizes

Sales Acceleration Platform: Dialers PowerDialer, Click Dialer, Agent Assisted Dialer. Plus, Gamification, Local Presence/ Local Caller ID, Lead Scoring and more. Inside sales tool to help sales teams dial more contacts and have more sales conversations.

26 Reviews
92%
7%
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4.9
Average Rating
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Top Favorable Review

Great experience so far with their product. Sales & Support teams are fantastic

We transitioned to ConnectLeader PersonalDialer/Click-to-call after numerous issues with our previous PowerDialer solution. I read a thread on a sales group I'm a member of (Modern Sales Salon) that spoke highly of ConnectLeader. We implemented there solution shortly thereafter, and have been very happy.#### We've used the tool for a few months now and have had extremely impressed with the tool's performance and usability. I worked with Joe Cronin on their sales team, who was fantastic to work with. He was able to get us set up within 24 hours. ####Their implementation/support team is fantastic. We worked with Krystina to get set up and she's gone above with every request;writing a custom Google Doc to help us set up incremental users, and helping us set up custom disposition stages in our ConnectLeader instance. Highly recommend the PersonalDialer/Click-to-call.


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Customer Reviews 26 Reviews Rating: Any Rating Sort By: Review Date

Great Support

I was able to call in and talk to someone immediately. They solved my problem in no time. Great service! Clear instruction!


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Great product and the best way to get your Sales Team the most connections

We started working with ConnectLeader over a year ago after several years of using another dialing system through Salesforce. The transition was smooth and easy and all of our Sales team was able to pick it up very quickly. The feature that has impressed me the most is the Team Dialer. Our reps would dial through our old system all day and have maybe 10 meaningful connects. With the team dialer, they're connecting to 6 or 7 decision makers an hour. A very powerful tool for getting in front of the right people quickly.


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I have nothing but positive things to say about this application.

Our Business Development Consultant is extremely happy with the application. Our company has already seen positive results! From an administrative standpoint, the mapping was virtually seamless between Salesforce and ConnectLead. ConnectLead support is quick to respond! Our customization requests have been handled within 24 hours. From the standpoint of senior management and sales reps, the reporting capabilities are invaluable. I have nothing but positive things to say about this application.


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ConnectLeader for catching up

I am a new ConnectLeader user and I can't stop raving about it. In my experience as an IT Recruiter and now a Business Development Rep keeping up with the cadence of contacting people is so important. It usually takes 2-3,sometimes more tries to connect with someone. I have a long list of people I need to consistently reach out to. ConnectLeader is such a great tool because it's like having my own back up team. I can get through a 120 calls in an hour or less with a 7-10% pick up success rate which is huge. ####As someone who calls and leaves messages all day the recorded voicemail option is wonderful. I just record a generic voicemail and the dialer leaves it for me if no one picks up the call. I have found this to be an extremely helpful tool with quick response time. It makes my life much easier. I recommend ConnectLeader


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Connect Dialer with Krystina Harwood - great customer support!

Krystina knows Connect Dialer and SalesForce extremely well. Krystina was able to diagnose quickly the problem and we were having. Connect Dialer is a very good application to make your sales force more productive.##Kevin Tighe##Checkpoint Technology


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Connect Leader Support & Training with SFDC

We purchased ConnectLeader earlier this year and migrated from another solution. We had some challenges with the way some of the records were being updated as it was being used with another partners workflow settings in SFDC. We engaged the support and training department, and Dominic was able to effectively take our questions and concerns and together help us resolve the work flow issues we had encountered. I would highly recommend using ConnectLeader for your personal or team dialing needs.


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Outstanding Support

Quick shout out to Domenic of Connectleader support. Best in the Industry, period.


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Great Product! Great Customer Service!

We have been using Connect Leader for a little while now. Using the team dialing service it has given us the ability to reach a large number of people in a short period of time. It is very user friendly and when you don't know something customer service is phenomenal. Krystina in customer service goes above and beyond to assist in any way possible....even sending screen shots to walk you through processes. When you reach out to her she answers usually within minutes. ##The sales person we work with is Rick Hussey. He is very knowledgeable of the product and works with you to understand the program that would work best for you! ##Several of our sales reps use the Personal Dialer and swear by it. It allows them to reach more people because it eliminates the tediousness of dialing each number manually. A sales rep can dial twice as many people in any said period of time using this feature. ##We highly recommend Connect Leader to anyone looking for a personal/team dialing service and also looking for a team who will be with you every step of the way!


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Measurably increase your team's productivity!

We've been using ConnectLeader's dialing products integrated with Salesforce.com for over a year now. We are able to increase our dials per hour on average 2-3x to 8-10x depending upon whether we are using Personal or Team Dialer. This has allowed us to flexibly augment the productivity of our team depending upon variations in our business. I've used all of the other major dialers over the past 15 years and ConnectLeader has been by far and away the best one we've come across so far! Most dialers take a click to the next one approach (which ConnectLeader also offers), but there progressive and team-based products are where the real return comes from. Highly recommended.


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Scaling with Team Dialer

What do you like best?##We are able to keep our team lean with their team dialer - our SDRs are making at least 1K dials a day and exceeding their booked meetings goals every sales period, which keeps our AE's pipelines full. Our high efficiency, automated model has helped our company grow and gain traction easily.####What do you dislike?##Sometimes it'll kick you off after 4 hours and you can't locate where you left off on your list, but we've used other dialers and this weakness is a fraction of the pain we felt with the others.####What business problems are you solving with the product? What benefits have you realized?##Quick results, happier employees, high performance - also allows our team to produce results that would normally take 4xs more people.


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