Starting at $49 USD per user per month ConnectLeader for Salesforce app is free, but users must require subscription to access ConnectLeader's cloud based dialing service. To learn more, go to www.connectleader.com
Sales Acceleration Platform: Dialers PowerDialer, Click Dialer, Agent Assisted Dialer. Plus, Gamification, Local Presence/ Local Caller ID, Lead Scoring and more. Inside sales tool to help sales teams dial more contacts and have more sales conversations.
Great experience so far with their product. Sales & Support teams are fantastic
We transitioned to ConnectLeader PersonalDialer/Click-to-call after numerous issues with our previous PowerDialer solution. I read a thread on a sales group I'm a member of (Modern Sales Salon) that spoke highly of ConnectLeader. We implemented there solution shortly thereafter, and have been very happy.#### We've used the tool for a few months now and have had extremely impressed with the tool's performance and usability. I worked with Joe Cronin on their sales team, who was fantastic to work with. He was able to get us set up within 24 hours. ####Their implementation/support team is fantastic. We worked with Krystina to get set up and she's gone above with every request;writing a custom Google Doc to help us set up incremental users, and helping us set up custom disposition stages in our ConnectLeader instance. Highly recommend the PersonalDialer/Click-to-call.
I have nothing but positive things to say about this application.
Our Business Development Consultant is extremely happy with the application. Our company has already seen positive results! From an administrative standpoint, the mapping was virtually seamless between Salesforce and ConnectLead. ConnectLead support is quick to respond! Our customization requests have been handled within 24 hours. From the standpoint of senior management and sales reps, the reporting capabilities are invaluable. I have nothing but positive things to say about this application.
ConnectLeader for catching up
I am a new ConnectLeader user and I can't stop raving about it. In my experience as an IT Recruiter and now a Business Development Rep keeping up with the cadence of contacting people is so important. It usually takes 2-3,sometimes more tries to connect with someone. I have a long list of people I need to consistently reach out to. ConnectLeader is such a great tool because it's like having my own back up team. I can get through a 120 calls in an hour or less with a 7-10% pick up success rate which is huge. ####As someone who calls and leaves messages all day the recorded voicemail option is wonderful. I just record a generic voicemail and the dialer leaves it for me if no one picks up the call. I have found this to be an extremely helpful tool with quick response time. It makes my life much easier. I recommend ConnectLeader
Connect Dialer with Krystina Harwood - great customer support!
Krystina knows Connect Dialer and SalesForce extremely well. Krystina was able to diagnose quickly the problem and we were having. Connect Dialer is a very good application to make your sales force more productive.##Kevin Tighe##Checkpoint Technology
Connect Leader Support & Training with SFDC
We purchased ConnectLeader earlier this year and migrated from another solution. We had some challenges with the way some of the records were being updated as it was being used with another partners workflow settings in SFDC. We engaged the support and training department, and Dominic was able to effectively take our questions and concerns and together help us resolve the work flow issues we had encountered. I would highly recommend using ConnectLeader for your personal or team dialing needs.
Great Product! Great Customer Service!
We have been using Connect Leader for a little while now. Using the team dialing service it has given us the ability to reach a large number of people in a short period of time. It is very user friendly and when you don't know something customer service is phenomenal. Krystina in customer service goes above and beyond to assist in any way possible....even sending screen shots to walk you through processes. When you reach out to her she answers usually within minutes. ##The sales person we work with is Rick Hussey. He is very knowledgeable of the product and works with you to understand the program that would work best for you! ##Several of our sales reps use the Personal Dialer and swear by it. It allows them to reach more people because it eliminates the tediousness of dialing each number manually. A sales rep can dial twice as many people in any said period of time using this feature. ##We highly recommend Connect Leader to anyone looking for a personal/team dialing service and also looking for a team who will be with you every step of the way!
Measurably increase your team's productivity!
We've been using ConnectLeader's dialing products integrated with Salesforce.com for over a year now. We are able to increase our dials per hour on average 2-3x to 8-10x depending upon whether we are using Personal or Team Dialer. This has allowed us to flexibly augment the productivity of our team depending upon variations in our business. I've used all of the other major dialers over the past 15 years and ConnectLeader has been by far and away the best one we've come across so far! Most dialers take a click to the next one approach (which ConnectLeader also offers), but there progressive and team-based products are where the real return comes from. Highly recommended.
Scaling with Team Dialer
What do you like best?##We are able to keep our team lean with their team dialer - our SDRs are making at least 1K dials a day and exceeding their booked meetings goals every sales period, which keeps our AE's pipelines full. Our high efficiency, automated model has helped our company grow and gain traction easily.####What do you dislike?##Sometimes it'll kick you off after 4 hours and you can't locate where you left off on your list, but we've used other dialers and this weakness is a fraction of the pain we felt with the others.####What business problems are you solving with the product? What benefits have you realized?##Quick results, happier employees, high performance - also allows our team to produce results that would normally take 4xs more people.
Great Product with Impeccable Support
We have been a happy Connect Leader for over 2 years now and could not maintain our successful sales growth without our partnership with the CL team. The tool and process allow our team to quickly and effectively increase connects through the use of both the Team Dialer functionality as well as short bursts with the Personal/Click dialer. The integration and flexibility provided by CL have allowed us to not only align with our prior use of activity/contact fields but make a series of game-changing improvements that make our team that much more successful. While pricing was not the main decision making factor for us 2 years ago when we moved from another tool, you'll be hard pressed to find another solution at this high caliber for a better rate (trust me we reviewed many products before making our decision).####Without exception, of the dozen critical tools used in by our Business Development team, Connect Leader support stands head and shoulders above the others. We have thrown a large number of unique requests or creative new ideas at CL, and not only is their response time extremely quick, they work very hard to "find a way". This is refreshing in a world where many times my vendors are unwilling or incapable of flexibility, CL feels more like a business partner that's working to help me improve despite how creative my requests may be.####Our account manager is best I have ever worked with and another big reason why we will not consider any other solution. He is easy to reach and always quick to respond to any of my requests. On a number of occasions over the past few years, I know that I have caught him on vacation, but he still drops everything to help out even if my request is not urgent.####In case my message above wasn't clear enough, I'm a huge fan of CL as a product and as a team and would recommend them to any sales or business development team.
Great solution and service
This is our first experience using a dialer. ConnectLeader did a great job helping us get ramped up and ensuring we are making the most of our investment. Customer service is extremely responsive and helpful. Solution has helped us increase our conversation rate significantly.
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