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Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

By Talkdesk
Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Talkdesk for Salesforce
The Cloud Contact Center: Talkdesk
Talkdesk is a four-time Demo Jam winner, check out our latest: https://www.youtube.com/watch?v=2kLBA
Simplify customer communications with Callbar CTI
Talkdesk Callbar CTI, that seamlessly integrates with Service and Sales Cloud
Smart SMS allows you to send broadcast SMS messages directly from Contacts and Cases
Create historical dashboards with rich Talkdesk data
Access real-time omnichannel reporting from within Salesforce
Configure your call center within Salesforce in just a few easy steps
Omni-channel mapping: keep your agent's status in sync
Increase agent efficiency with customizable Talkdesk automations

Starting at $10 USD per user per month Requires Talkdesk Professional license. Contact us for more details.

Rating

(686)

Latest Release

9/2/2021

CATEGORIES

Customer Service, Telephony

Industry

Healthcare & Life Sciences, Travel, Transportation, and Hospitality
Deliver exceptional support and outbound engagement

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT) coming Summer 2021.

Starting at $10 USD per user per month Requires Talkdesk Professional license. Contact us for more details.