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CATEGORIESEnterprise Resource Planning
AscentERP, the first native Enterprise Resource Planning (ERP) solution on the Salesforce platform. Sales Orders, Purchase Orders, Bill Of Materials, Production Work Order, Repair Work Orders, Master Planning, Inventory Control, BarCode Scanning.
Workstation Specialists moves entire business pipeline into the cloud, thanks to Salesforce & Ascent
Workstation Specialists ("WS") successfully integrated Salesforce and Ascent in March 2012, and has never looked back.####After moving offices and studying the costs of dedicated replacement hardware and software services we investigated the possibility of floating our entire business infrastructure (CRM) to the cloud. This seemed impossible, or as near to; however this was until we were introduced to Salesforce & Ascent.####We bit the bullet and moved our entire Sales (CRM) infrastructure to the cloud in early March 2012, and this was closely followed by Ascent and Conga docs in late March/early April to finalize the transition. Things couldn't have gone smoother. Installation was simple, training was fairly straight forward and we were up and running in no time at all.####As a company we manufacturer high performance computing systems that are built from a large number of individual components ( with near 5million different/possible configurations). With the help of Ascent we were easily able to track, log and store these components in our warehouse, and produce a custom quotation system that allowed for highly complex computing systems to be quoted ready for production.####The traceability of parts, automated purchasing from suppliers, master planning, bar code scanning, and full bill of material and packing/delivery slips etc has made our production processes over 50% more efficient, and the fact everything is in the cloud has made our introduction of some new satellite offices a breeze####The benefits of Ascent have been highlighted even further, by the fact we consume over 90,000 individual components per month; and the procurement, planning and the control of these has been critical in our continued success.######We are looking forward to pushing the boundaries of Ascent further next year, and have full faith in the development and services team at Ascent to help us deliver the total end to end solution we'll need.######** A+ - Highly recommended **
Excellent Team & Product
The expertise, professionalism, and resourcefulness of the Ascent product and it’s team makes them the top choice in the market. We’ve come to them on multiple occasions with initiatives that are high priority and they have not only delivered creative and innovative solutions, but they truly act as a partner in the overall success of the solution they propose. They take the time to understand and listen to our specific needs and their team mentality makes them a pleasure to collaborate with!
It is a great pleasure to work with such a professional team. Ascent has helped us (Herban Industries) with numerous issues re: salesforce, they are extremely patient and knowledgeable. Through our early inception of SalesForce through the growing process of Herban Industries they have been a great firm with excellent skill guiding us through our needs. AS well, they offer other ideas and shortcuts to make life for the Sales Team easy to use the product and get the most out of the functionality.####Keith
Fantastic ERP with an even better support team
Ascent ERP is an extremely helpful tool for inventory management. We are a start up distribution company and have been using Ascent for about 3 months. There is still much to implement but so far we love it. ####We demoed at least a dozen ERPs and are very happy we went with Ascent. The user interface is fantastic and the layout is clean and efficient. It is a powerful tool with many different capabilities. We love how we can customize just about everything.####There is a lot to learn but the software is quite intuitive and the support team is a joy to work with. The help section on their website is very useful as well. Our account manager Chase even woke up at 1 am (his time zone) on one occasion to assist us with an emergency issue!####We are very satisfied with Ascent and look forward to learning even more about its functions and capabilities. It is a great ERP system and the support team is one of the best we have ever had the pleasure of working with.
Integration Ascent into Xero
We started working with Salesforce and Ascent in 2013. Very satisfied with both applications. ##Ascent for inventory and SF for CRM.##Financials were covered by Financial Force. ##In 2016 we decided to switch to Xero for our financials.####We asked Ascent if they could integrate Ascent into Xero for all our logistics journals and sales-invoices. ##And they could. We were their first Xero customers but they pulled it off.##All the logistics processes in Ascent are correctly journalized in Xero with the narration we wanted.####Despite of the difficulty of time difference, we are in the Netherlands, they were dedicated to the job and willing to customize like we wanted.##Once, one of the employees even got out of bed at 3 at night for a online meeting. This was highly appreciated !####Further more, additional requests from our side were picked up with enthousiasme.####In conclusion, I would always recommend Ascent as one of your business-partners.####Special thanks to Chase Bass for all his effort.####Patrick Jansen##Pfeifer Heavy Machinery B.V.##Groenlo, The Netherlands
A powerful, yet flexible ERP solution for Salesforce
Salesforce has been implemented to centralize operations for the various business units from Sales to Support to Finance. Ascent was chosen as a core part of the ecosystem to handle inventory management and act as an entry-point - and gateway - to our accounting system.####As a business, we had an aggressive timeline that the team over at Ascent was able to step up and help us meet. Tom running point did a wonderful job helping our business transition paper processes to ones that would work best within the Ascent package.####There are powerful features of Ascent that we are excited to use in the future and despite being live for three months, there are still things we have yet to fully tap into. As a relatively sophisticated Salesforce shop with in-house admins and developers, we have been able to work with Ascent APIs and objects to take the platform even further and wrap our business process around it.
Great Software With An Amazing Implementation Team
We are a startup in the medical device industry that was outgrowing the software we were using to run our company. I can't call what we were using ERP software as it was basically just accounting software we managed to hold us over. We searched and reviewed several different software providers, after a lengthy search we decided on Ascent. ####Ascent was exactly what we were looking for, not only for the capabilities of the software, but also for the implementation team. In my experience, no matter how great the software is, if the implementation isn't done properly it can lead to a lot of headaches, as this type of software touches nearly every part of the business.####We decided to go with Ascent ERP for the operations side of the business and Financial Force for the accounting side. Our sales and marketing team was already utilizing Sales Force as their CRM platform, so we searched for a solution that would plug into SF, or better yet would run on SF. The software we looked at that ran outside of the SF platform required a connector software to push and pull the data in and out of SF. After speaking to several companies that utilized a system outside of the SF platform, we quickly realized that there was quite a bit of expense to purchase and maintain the connector software, not to mention that data integrity seemed to be less than ideal. Having Ascent run on SF greatly reduced our cost and implementation timeline as the Ascent implementation team handled the Financial Force implementation as well. It was great having one point of contact as the two pieces of software need to work hand in hand seamlessly. ####I can't speak highly enough of the implementation team assigned to us, Tom and Chase. They were extremely knowledgeable and easy to speak and work with. Tom and Chase were always patient and clear in answering my questions in detail and always made themselves available to us, even early in the morning and late in the evening. Awesome team & awesome software!
Seek a single source of truth from order to cash and everything in between.
Finding the right solution (cloud or not) to handle your order to cash with all of the stops in between is a difficult undertaking. We selected Salesforce for our CRM and sought out ERP solutions that would need minimal integration overheads. AscentERP fits this requirement perfectly as it is native to the SF app cloud and was simple to install in the sandbox for configuration and testing and a simple install/change set migration to production. AscentERP is flexible and readily customizable in the SF which is often not the case for Enterprise solutions. ####AscentERP was very helpful in replacing the itDuzzit integration tool (that Intuit bought and then sunset) a with a custom integration tool from Shopify to SF/Ascent. Additionally, adding other applications from the App Cloud is simple and many are complimentary to AscentERP (such as mapping applications, scanners, etc.)####No need to bedelayed with analysis paralysis. Install it in the sandbox and get AscentERP to do a demo for your business – you will be impressed and excited about the potential.
Stepping up with AscentERP
We’ve used our Salesforce platform as a basic CRM for a few years, but decided to expand and incorporate an ERP component to streamline our operations, for implementation in 2016. As a manufacturer that handles both B2B and B2C sales, we needed a system that would accommodate everything from procurement, manufacturing logistics and inventory control, to sales order processing, shipping, and financial reporting. We’re in the Medical Device industry, so a key requirement was product traceability of all components through the supply and manufacturing steps, with lot and serial number control. ####Our old methods of managing production and distribution were rapidly proving time-consuming and cumbersome, so we needed a system that could handle all of our needs efficiently, while offering rich reporting ability and being intuitive and easy to use. Enter AscentERP. After comparative research, we not only felt that AscentERP hit all the marks, but it also offered additional customization as our operation and needs evolve in the future. ####Our implementation experience was great – Chase has been very resourceful in assisting with the special requirements we had, and Neha and the support team have been quick to help when we had questions. Many of our users have no previous experience with Salesforce, so most of the training has been acclimating them the Salesforce platform itself. Learning how to use AscentERP has been an easy and smooth transition for our team. ####We’re still fresh from going live, but are thrilled with how AscentERP has already had a measurable impact on our day-to-day operations. We’re also excited about our continued relationship with the AscentERP team, and what the future holds for innovation and customization.
Outstanding Implementation Team
We're just in the very final stages of going live with Ascent, and at this point I can only give the highest recommendations to Ascent as a company and in particular the team who are handling our implementation. ####We have just switched from being a solely online B2C retailer, to being multi-channel with our store and online headquarters being in the same building. We also keep stock in warehouses in multiple countries. Our current ERP was not customisable enough to handle our new multi-channel setup and we arrived at Ascent hoping it would be versatile enough to handle our needs.####So far, the Ascent platform has gone beyond our expectations in its customisability, and to go alongside this, the implementation team led by Chase have all been absolutely fantastic! ####It is so difficult to find development/SAS companies which are structured correctly, and which have the correct morals and work ethic to make things happen. We are very excited about going live with Ascent in the very near future, and by the looks of things we will have formed a great relationship with a great company - something which I expect will be an ongoing thing for the foreseeable future!
Great E-commerce Foundation
We just recently implemented AscentERP as our enterprise solution for managing both B2C and B2B models. Our instance of AscentERP has a custom interface with Shopify (our e-commerce engine) and accumulates and records sales orders and fulfillment events seamlessly. AscentERP is highly configurable and customizable. The development staff are very knowledgeable and provided excellent guidance regarding how best to achieve my company's specific requirements. In addition to really understanding the inner workings of AscentERP, the developers are very well versed in enterprise system's best practices. That coupled with the exceptional flexibility of the underlying Saleforce.com database made implementation easier than my past experiences. AscentERP is committed to continually improving their product offering and open to considering enhancements to their standard package. One thing I recommend to AscentERP is better functional documentation for users. Contextual field help would also be helpful.####Thanks AscentERP!