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Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

Starting at $39 USD per user per month Starts at $39/user/month with an Annual Commitment. Quantity-based and multi-year discounts are available. Month-to-Month (no commitment) billing is also available. See http://geopointe.com/pricing for details or Contact Us to learn more.

Discounts available for nonprofits

Rating

(713)

Listed On

5/24/2010

Latest Release

4/16/2019

CATEGORIES

Geolocation
Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

Location-enable Salesforce with proximity searching, routing, territory management, demographics, live tracking, check-in & more. Discover geolocation data for sales, service, marketing, operations & executives. Click GET IT NOW to start your FREE TRIAL.

713 Reviews
89%
9%
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4.9
Average Rating
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Top Favorable Review

Great App & Awesome Customer Care

From our first contact with Geopointe to our onboarding process you can tell this is a company focussed on awesome customer service - We had 2-3 conference calls so all our questions could be answered and resolved, the trial period was extended so we could finish our real-time testing, and the follow up since has been first class.##As a business Geopointe brings endless opportunities to maximise productivity and assist our sales team with planning. It also provides that Helicopter View we all need to see, so we can prioritise our day, our month, our year. Discussing some of the future upgrades to come in 2019 shows Geopointe are not sitting on their hands, and that was a big factor in why we jumped onboard and became a Geopointe Family Member.##I love how it integrates with Salesforce, and in some ways it has helped our team love Salesforce a bit more and spend more time in it planning.##Thanks Geopointe


21  likes · Comment · Report Abuse
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Top Critical Review

Core Functionality Does Not Work Properly!

Our company has been using Geopointe for about 6 months now. We use it as a territory management tool and accountability tool. We purchased additional assignment plans to assign regional territories with our reps. When we first began using the Check-In/Check-Out feature of the app we were getting incorrect Geolocations for check-in's. First response was to blame it on Apple. Upon further review they identified the issue and were able to fix it. Multi-selection fields within Check-Out screen on iPhones are almost impossible to use. We have been going through a fair bit of redistricting of territories and batch jobs to update territories never work and I have to contact support to get the job functioning properly. Support team is pretty quick to reach out but they never seem to fix the underlying issue. Also a temporary fix in which I have the same issue a day later.####I would wait to recommend this product until lots of functionality is fixed. It has a lot of potential but they seem to have a lot of bugs for being 5 years in the market.


1  like · Comment · Report Abuse
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Jason Venable
Jan 30, 2017 at 12:18 PM

Jon, thanks for being a user of Geopointe. I lead product dev here at Geopointe, we want to fix these issues you are experiencing. I am confident we will and hope to earn a more positive review.####I was the person who worked on the code fix for the Check-In/Out issues you encountered with the wrong location being used. Perhaps this was lost in translation, but we did not blame Apple, rather we identified it as an issue specific to iOS devices, which it was. Salesforce1 and iOS don’t always play nicely together and iOS at the operating system level was incorrectly caching device location and reporting this incorrect location to our Check-In/Out page. We were able to put a fix in place that addressed this iOS bug, so whether this is an Apple issue or a Geopointe issue is a bit blurry, but it is no longer an issue.####Multi-selection fields on Check-Out. You are right, multi-selection doesn’t work great but every other field type does and we wanted to get this feature released for people to start using even if every field type wasn’t fully supported. Salesforce has never provided excellent out of the box support for multi-select fields to developers. We are addressing this and it is targeted to be in the next release towards the end of February, but we might be able to get it to you sooner.####With regards to Assignment plans, this is something we will need to dig into, and someone from our team will be reaching out. There are certainly things we can probably do to improve your use cases and we will be sure to understand how you are using this feature so we can improve the offering.####While Geopointe is 5+ years old we are constantly releasing great new features and sometimes these new features might be a little buggy, as is the case with all software. Typically we are very good at smashing these bugs quickly, but sometimes they take longer to fix than even we would like to see.

Jason Venable
Feb 13, 2017 at 6:11 PM

Jon,####I wanted to follow-up and let you know we were able to address the mulit-select issue inside Salesforce1 for both the Check In and Check Out functionality. It should now work exactly like the rest of the Salesforce1 application. If you are seeing different, please let us know. With regards to Assignment Plans, I believe someone from our support team reached out, but we haven't heard back. Please reach out to us with your issues and we will get to the bottom of it.####-Jason

sdcasdas da adada'
Apr 20, 2017 at 5:01 PM
Customer Reviews 713 Reviews Rating: Any Rating Sort By: Review Date

App with substantial value add along with exceptional care and service

I had interacted with Geopointe at a Salesforce World Tour event. The territory planning capabilities were what stuck out the most. They were quick with the follow up from one of their Account Executives. I worked with Italo discussing our use cases, our pain points and our wants for an application and he was able to answer every question or concern. He was extremely helpful in walking through a demo of our would-be setup and was able to reference each function in their thorough online support library. The additional capabilities and integration with the Google Search make this app perfect for our inside reps and even our field reps to verify addresses all from one screen. I would recommend Italo and Geopointe to anyone that asked. From working with the team at the Salesforce event, going through their reference material to working with Italo, I can honestly say the app and company are great additions to any company.


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Great Product and above and beyond Customer Service

I was checking out the Geopointe product and asked for information on the features compared to another product. Not only did the Geopointe App blow the competition away with drill down features but the price for a non profit made it affordable.##Kudos to my Rep Italo Caro...he walked me through the features and he knew his stuff to answer my "what if" questions. Very patient and helpful. We are in the process of installing and running with Geopointe.


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Great Experience

Geopointe has been an incredible company to work with. Their response time is amazing, especially given that we are on the opposite coast. They are helpful, easy to work with and thoughtful of our time and needs. Can't wait to dig into the product more.


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Super cool tool to draw territories in SFDC. And it's fun!

I've just started dabbling in this tool and I'm having a lot of fun. When do you have fun with territory management? Crazy hu? I'm really excited to get into it further to automatically update territory moves and pull out scenario analysis as well. So far so good and I say 5 stars!


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Jade Powell
Mar 13, 2019 at 1:29 PM

April, thank you very much we are happy Geopointe makes territory management fun!

Good App that helps Our Organization

Our organization recently downloaded Geopointe with the help of our agent, Ryan Dodge. He walked us through the process from A to Z and we are able to use the app to visualize our data for stronger business intelligence and analytics.####Their customer service is great as we are able to get speak with Ryan whenever we call, or we receive a call/email back from him promptly. All in all we are very satisfied with Geopointe.


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Great Customer Service!

We have had Geopointe for a year and love it! We looked at other mapping solutions and this is by far the best. It offers everything we were looking for and in situations where we wished to have certain functionality, they were on top of creating that functionality and pushing it out as soon as they could. Also, Rudy is awesome!


3  likes · Comment · Report Abuse
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Huge Time Saver

Saves me a ton of time when searching our database with specific criteria


2  likes · Comment · Report Abuse
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Great App & Awesome Customer Care

From our first contact with Geopointe to our onboarding process you can tell this is a company focussed on awesome customer service - We had 2-3 conference calls so all our questions could be answered and resolved, the trial period was extended so we could finish our real-time testing, and the follow up since has been first class.##As a business Geopointe brings endless opportunities to maximise productivity and assist our sales team with planning. It also provides that Helicopter View we all need to see, so we can prioritise our day, our month, our year. Discussing some of the future upgrades to come in 2019 shows Geopointe are not sitting on their hands, and that was a big factor in why we jumped onboard and became a Geopointe Family Member.##I love how it integrates with Salesforce, and in some ways it has helped our team love Salesforce a bit more and spend more time in it planning.##Thanks Geopointe


21  likes · Comment · Report Abuse
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Great experience!

Had a great experience with Italo and Ben from Geopointe. Both were very knowledgeable and helpful with the integration with our company.


2  likes · Comment · Report Abuse
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Easy to install and use

I have used different mapping tools in the past and appreciate that Geopointe is easy to install, easy to use and provides a better value for the $ than others. Great product.


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