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Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

Starting at $39 USD per user per month Starts at $39/user/month with an Annual Commitment. Quantity-based and multi-year discounts are available. Month-to-Month (no commitment) billing is also available. See http://geopointe.com/pricing for details or Contact Us to learn more.

Discounts available for nonprofits

Rating

(684)

Listed On

5/24/2010

Latest Release

1/18/2019

CATEGORIES

Geolocation
Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

Location-enable Salesforce with proximity searching, routing, territory management, demographics, live tracking, check-in & more. Discover geolocation data for sales, service, marketing, operations & executives. Click GET IT NOW to start your FREE TRIAL.

684 Reviews
89%
10%
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4.9
Average Rating
Share your experiences with the community.
Top Favorable Review

Great functionality, great support, great feature enhancements: all at a great price

I've just completed my sixth deployment of the Geopointe app for my sixth Salesforce deployment. The functionality I'm using is from a release over a year ago, and it's still amazing. There are entirely new features that have been brought on that I haven't even had time to tap yet. Their pace of development is quick.####I used to price GIS systems for clients. I can assure you that Geopointe functionality is easily 1/50th or less than the cost of an equivalent GIS application, and then you'd have to spend even more to integrate it into Salesforce. ####I've done a lot of interesting and tricky things with Geopointe to meet my users' needs. In every case when I've leaned on support for help, they've been able to help me. From talking me through the innards of the product to the knowledge base of answered support questions, there's a great organization behind the product and it shows.####At Dreamforce this past year, I took the time to do a comparison demo with the folks at MapAnything. I was clear that I was a geopointe customer, but I wanted to give them a chance. They're nice and all, but they don't have the functionality or data layers I was using in Geopointe. Maybe in a year or two they'll have caught up to Geopointe, but by then there will be even more Geopointe features that will make them excel.####Most importantly, my clients love the power Geopointe gives them. They're now able to produce powerful visuals for their organizations to use in plotting strategy, and do geospatial analysis that used to be only available to expensive out-of-house experts.####This product is so useful, that it's one of three "must have" apps I install with every deployment.


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Shabbir Safdar
Dec 01, 2016 at 1:23 PM

I really think the routing features of Geopointe are incredibly impressive. The main feature page for this doesn't hold a candle to the Support page which has a proper complete overview of just how good the product is at this job: http://help.geopointe.com/customer/en/portal/articles/1809937-tutorial-geopointe-routing####This doesn't include upcoming features in the routing section of the product I saw at Dreamforce this year. I can't enumerate them because my clients don't use routing so I didn't take careful notes during that part of the briefing, but you should call them to have them go through the routing feature pipeline. There's stuff coming that's not on the website. There was a lot of interesting enhancements being done that I thought were really cool. ####All that being said, if you have customer geodata already, you probably have analysis use cases for Geopointe beyond routing. Automatic territory shape assignments can be used for any kind of shape matching (I use it to match people to Congressional districts for example). I bring my own shapes into the product and do the kind of weird geoanalysis that my clients thought would cost tens of thousands of dollars in an era of ESRI licenses and servers. ####Interestingly, the most powerful thing I do is not map and analyze Contacts and Accounts, but map and analyze the data that hangs off of Contacts and Accounts in Salesforce. For example, I can create a visualization of actions, stored in Salesforce, that clients took during a particular timeframe. I can correlate that to other activities during that time, or identify geographic places which have seen a low response. With mapping tools, analysis shows interesting data in the "holes" where map markers don't exist.####Obviously, there's not a multiyear commitment with the product, so I think you'd get a lot of benefit out of trying it for a year. But in my client base, everyone always renews Geopointe.

Joshua Miller
Dec 01, 2016 at 1:36 PM

Thank you, Shabbir. This is very helpful! I'll connect with their Team and give it a try.

Scott Hemmeter
Dec 01, 2016 at 1:51 PM

Joshua, you can reach out to our team by calling 714-475-3837, emailing help@geopointe.com or going to http://help.geopointe.com/customer/portal/emails/new. Looking in our system, it looks like Natalie has been speaking with you already, so hopefully you are already engaging with our team.

Top Critical Review

Core Functionality Does Not Work Properly!

Our company has been using Geopointe for about 6 months now. We use it as a territory management tool and accountability tool. We purchased additional assignment plans to assign regional territories with our reps. When we first began using the Check-In/Check-Out feature of the app we were getting incorrect Geolocations for check-in's. First response was to blame it on Apple. Upon further review they identified the issue and were able to fix it. Multi-selection fields within Check-Out screen on iPhones are almost impossible to use. We have been going through a fair bit of redistricting of territories and batch jobs to update territories never work and I have to contact support to get the job functioning properly. Support team is pretty quick to reach out but they never seem to fix the underlying issue. Also a temporary fix in which I have the same issue a day later.####I would wait to recommend this product until lots of functionality is fixed. It has a lot of potential but they seem to have a lot of bugs for being 5 years in the market.


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Jason Venable
Jan 30, 2017 at 12:18 PM

Jon, thanks for being a user of Geopointe. I lead product dev here at Geopointe, we want to fix these issues you are experiencing. I am confident we will and hope to earn a more positive review.####I was the person who worked on the code fix for the Check-In/Out issues you encountered with the wrong location being used. Perhaps this was lost in translation, but we did not blame Apple, rather we identified it as an issue specific to iOS devices, which it was. Salesforce1 and iOS don’t always play nicely together and iOS at the operating system level was incorrectly caching device location and reporting this incorrect location to our Check-In/Out page. We were able to put a fix in place that addressed this iOS bug, so whether this is an Apple issue or a Geopointe issue is a bit blurry, but it is no longer an issue.####Multi-selection fields on Check-Out. You are right, multi-selection doesn’t work great but every other field type does and we wanted to get this feature released for people to start using even if every field type wasn’t fully supported. Salesforce has never provided excellent out of the box support for multi-select fields to developers. We are addressing this and it is targeted to be in the next release towards the end of February, but we might be able to get it to you sooner.####With regards to Assignment plans, this is something we will need to dig into, and someone from our team will be reaching out. There are certainly things we can probably do to improve your use cases and we will be sure to understand how you are using this feature so we can improve the offering.####While Geopointe is 5+ years old we are constantly releasing great new features and sometimes these new features might be a little buggy, as is the case with all software. Typically we are very good at smashing these bugs quickly, but sometimes they take longer to fix than even we would like to see.

Jason Venable
Feb 13, 2017 at 6:11 PM

Jon,####I wanted to follow-up and let you know we were able to address the mulit-select issue inside Salesforce1 for both the Check In and Check Out functionality. It should now work exactly like the rest of the Salesforce1 application. If you are seeing different, please let us know. With regards to Assignment Plans, I believe someone from our support team reached out, but we haven't heard back. Please reach out to us with your issues and we will get to the bottom of it.####-Jason

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Apr 20, 2017 at 5:01 PM
Customer Reviews 684 Reviews Rating: Any Rating Sort By: Review Date

Excellent Customer Service

I am writing this review mainly on the Customer Service of our Account Executive Italo Caro, as we are in the infancy stage of our Geopointe Relationship (still in our sandbox, not yet deployed)##Each call/meeting with our Rep was fantastic. Every question was answered and they were always respectful and very knowledgeable in their product. You could tell they loved the company they work for.##We would let them know the types of questions we had prior to our meetings and our Rep (if needed) would have an expert on the line to answer our technical questions . ##Above and Beyond what we expected since we hadn't purchased anything yet. ####Excited to start our journey with them and, if I am able to update this review once we have been working with it, i certainly will


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Great tool, even better support!

I've had the pleasure of working with Paul Young and Ashna Patel since we started using Geopointe. They have always made the time to help us out when we had questions regarding the use of their software. When we need to purchase more licenses or assignment areas all I have to do is email Paul and Ashna and no sooner do I hit the send button that it seems I get a reply from one of them with the purchase order! As far as the tool goes, it more than exceeds what we were looking for and that's with just the out of the box functionality. If you are looking for a tool that helps you plan routes and or manage territories, Geopointe is the right choice! You will not be disappointed.


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Great support and product

We are still currently in the implementation phase but the support and guidance we have received thus far has been outstanding. We have people checking in on us and making sure we are supported every step of the way. The product itself is easy to use and will be a great asset for our sales and operations teams! Highly recommend!


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Couldn't work without it

We have over 250 reps that use Geopointe on a daily basis. Our business simply could not function without it.


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Fantastic product

Over the years, I've worked at a number of different organizations that utilized GeoPointe for constituent mapping analytics. Year after year, I continue to be impressed by power of this tool to transform business intelligence capabilities. The user interface is super intuitive and easy to use as well. Can't say enough positive things about my experience. Tim


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Great Product and amazing collaboration!

Geopointe within Salesforce has become a game changer for the sellers in the field. If someone is out in the field and get finished up early, they can just pop onto Geopointe and see what Prospects/Clients they own in that area, and decide to go make a visit with that extra time. Geopointe makes it easy to create and edit optimized routes for field sellers. ####Geopointe also takes the time to care. They have reached out to even talk through what we see are problems with the product and how it could possibly be better!


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Excellect Customer and Tech Support

Geopointe's Tech team was prompt and fast in figuring out a solution for my zip territory issue.##Kelvin Lam, got me up and running on geocoding Canadian territories to our mapping application in Salesforce.com. Excellent expertise. Thanks!!!


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Kelvin Lam
Feb 12, 2019 at 6:26 PM

Thank you so much for the review Gary! If you run into any issues, please don't hesitate to reach out to us!

Increased efficiency

I just started using the product, in this last few weeks I have been able to see how sales trips are now more focused based on criteria that is important to us as a sales team. We are hitting the right prospects and more of them during every trip!


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Amazing product with stellar staff

My company is still in the demo'ing phase with Geopointe, but I have been so impressed, I wanted to at least write a review given what I have experienced thus far as a "potential customer". ####We have been working with Italo Caro at Geopointe for several weeks. I've never worked with a company, or a sales person, who exemplifies such solid values... and who truly, truly mean it. Italo and his team have spent a great deal of time with us (more than I would have expected at our undecided stage), and while we know they'd love to have our business, they are more concerned with us understanding the product and how it can fulfill all of our (extensive) wish list items, and creating a solid rapport for a long-standing relationship. No high pressure, number-fulfilling sales. Only solution providing and relationship building sales. Their product stands on its own - they know they don't have to pressure. It's.That.Good. ####I'm hopeful we will get all of the wheels in motion internally to get our purchase formalized soon! Not only will this product help our sales people tremendously (visual representation of everything we have in Salesforce!) with greater knowledge of our Accounts, our Leads, and our Opportunities, but will also help them in their busy travel periods to maximize their routes for most efficiency and to uncover "what's near me" for additional business opportunities.####As a side note, Italo is extremely knowledgeable, professional, and also incredibly personable. We genuinely enjoy every interaction we have with him. Be sure to ask for him!!


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Italo Caro
Feb 07, 2019 at 5:17 PM

Deb, I am at a loss for words. Thank you very much, this means a great deal to me. You and your team are a pleasure to work with, and looking forward to a long and successful relationship!

GREAT! Must have!

Love this app, Came from using map anything to using Geopoint and its been an easy an amazing transitioning. ####Rudy Ornelas, Ryan Dodge and Kyle Walker have all been great super hands on and super helpful ####Thanks!


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