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Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

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Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

Location-enable Salesforce with proximity searching, routing, territory management, demographics, live tracking, check-in & more. Discover geolocation data for sales, service, marketing, operations & executives. Click GET IT NOW to start your FREE TRIAL.

663 Reviews
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Top Favorable Review

Great functionality, great support, great feature enhancements: all at a great price

I've just completed my sixth deployment of the Geopointe app for my sixth Salesforce deployment. The functionality I'm using is from a release over a year ago, and it's still amazing. There are entirely new features that have been brought on that I haven't even had time to tap yet. Their pace of development is quick.####I used to price GIS systems for clients. I can assure you that Geopointe functionality is easily 1/50th or less than the cost of an equivalent GIS application, and then you'd have to spend even more to integrate it into Salesforce. ####I've done a lot of interesting and tricky things with Geopointe to meet my users' needs. In every case when I've leaned on support for help, they've been able to help me. From talking me through the innards of the product to the knowledge base of answered support questions, there's a great organization behind the product and it shows.####At Dreamforce this past year, I took the time to do a comparison demo with the folks at MapAnything. I was clear that I was a geopointe customer, but I wanted to give them a chance. They're nice and all, but they don't have the functionality or data layers I was using in Geopointe. Maybe in a year or two they'll have caught up to Geopointe, but by then there will be even more Geopointe features that will make them excel.####Most importantly, my clients love the power Geopointe gives them. They're now able to produce powerful visuals for their organizations to use in plotting strategy, and do geospatial analysis that used to be only available to expensive out-of-house experts.####This product is so useful, that it's one of three "must have" apps I install with every deployment.

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Shabbir Safdar
Dec 01, 2016 at 1:23 PM

I really think the routing features of Geopointe are incredibly impressive. The main feature page for this doesn't hold a candle to the Support page which has a proper complete overview of just how good the product is at this job: doesn't include upcoming features in the routing section of the product I saw at Dreamforce this year. I can't enumerate them because my clients don't use routing so I didn't take careful notes during that part of the briefing, but you should call them to have them go through the routing feature pipeline. There's stuff coming that's not on the website. There was a lot of interesting enhancements being done that I thought were really cool. ####All that being said, if you have customer geodata already, you probably have analysis use cases for Geopointe beyond routing. Automatic territory shape assignments can be used for any kind of shape matching (I use it to match people to Congressional districts for example). I bring my own shapes into the product and do the kind of weird geoanalysis that my clients thought would cost tens of thousands of dollars in an era of ESRI licenses and servers. ####Interestingly, the most powerful thing I do is not map and analyze Contacts and Accounts, but map and analyze the data that hangs off of Contacts and Accounts in Salesforce. For example, I can create a visualization of actions, stored in Salesforce, that clients took during a particular timeframe. I can correlate that to other activities during that time, or identify geographic places which have seen a low response. With mapping tools, analysis shows interesting data in the "holes" where map markers don't exist.####Obviously, there's not a multiyear commitment with the product, so I think you'd get a lot of benefit out of trying it for a year. But in my client base, everyone always renews Geopointe.

Joshua Miller
Dec 01, 2016 at 1:36 PM

Thank you, Shabbir. This is very helpful! I'll connect with their Team and give it a try.

Scott Hemmeter
Dec 01, 2016 at 1:51 PM

Joshua, you can reach out to our team by calling 714-475-3837, emailing or going to Looking in our system, it looks like Natalie has been speaking with you already, so hopefully you are already engaging with our team.

Top Critical Review

Core Functionality Does Not Work Properly!

Our company has been using Geopointe for about 6 months now. We use it as a territory management tool and accountability tool. We purchased additional assignment plans to assign regional territories with our reps. When we first began using the Check-In/Check-Out feature of the app we were getting incorrect Geolocations for check-in's. First response was to blame it on Apple. Upon further review they identified the issue and were able to fix it. Multi-selection fields within Check-Out screen on iPhones are almost impossible to use. We have been going through a fair bit of redistricting of territories and batch jobs to update territories never work and I have to contact support to get the job functioning properly. Support team is pretty quick to reach out but they never seem to fix the underlying issue. Also a temporary fix in which I have the same issue a day later.####I would wait to recommend this product until lots of functionality is fixed. It has a lot of potential but they seem to have a lot of bugs for being 5 years in the market.

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Jason Venable
Jan 30, 2017 at 12:18 PM

Jon, thanks for being a user of Geopointe. I lead product dev here at Geopointe, we want to fix these issues you are experiencing. I am confident we will and hope to earn a more positive review.####I was the person who worked on the code fix for the Check-In/Out issues you encountered with the wrong location being used. Perhaps this was lost in translation, but we did not blame Apple, rather we identified it as an issue specific to iOS devices, which it was. Salesforce1 and iOS don’t always play nicely together and iOS at the operating system level was incorrectly caching device location and reporting this incorrect location to our Check-In/Out page. We were able to put a fix in place that addressed this iOS bug, so whether this is an Apple issue or a Geopointe issue is a bit blurry, but it is no longer an issue.####Multi-selection fields on Check-Out. You are right, multi-selection doesn’t work great but every other field type does and we wanted to get this feature released for people to start using even if every field type wasn’t fully supported. Salesforce has never provided excellent out of the box support for multi-select fields to developers. We are addressing this and it is targeted to be in the next release towards the end of February, but we might be able to get it to you sooner.####With regards to Assignment plans, this is something we will need to dig into, and someone from our team will be reaching out. There are certainly things we can probably do to improve your use cases and we will be sure to understand how you are using this feature so we can improve the offering.####While Geopointe is 5+ years old we are constantly releasing great new features and sometimes these new features might be a little buggy, as is the case with all software. Typically we are very good at smashing these bugs quickly, but sometimes they take longer to fix than even we would like to see.

Jason Venable
Feb 13, 2017 at 6:11 PM

Jon,####I wanted to follow-up and let you know we were able to address the mulit-select issue inside Salesforce1 for both the Check In and Check Out functionality. It should now work exactly like the rest of the Salesforce1 application. If you are seeing different, please let us know. With regards to Assignment Plans, I believe someone from our support team reached out, but we haven't heard back. Please reach out to us with your issues and we will get to the bottom of it.####-Jason

sdcasdas da adada'
Apr 20, 2017 at 5:01 PM
Customer Reviews 663 Reviews Rating: Any Rating Sort By: Review Date

Valuable asset to our sales staff

Thank you Mitchell Johnson for the quick turn-around on additional licenses for our sales staff. This app is incredibly important to their job function and simplifies how they do business.

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Great Concept, helpful staff

I have enjoyed my interactions with Geopointe to date. Being a Salesforce newbie, the installation and UI have been a great opportunity for me to get more comfortable with configurations, all without being overwhelming. Any hiccups and/or complications I've run into (read: issues I created for myself) have been met with same-day support. Kyle Weller solved my road-blocks before an upcoming training of Geopointe, providing me a sense of relief well worth the price tag.

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Kyle Waller
Dec 07, 2018 at 3:30 PM

Thank you so much Jonathan! We are happy to help anytime. Have a great weekend!

Great team to work with

I am just getting started with my deployment, but I couldn't be more impressed with the support that we have received so far. Thanks so much!

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Jade Powell
Dec 03, 2018 at 7:02 PM

Steve, thank you very much! It has been a journey and very happy you have joined the Geopointe family. Please buckle up and get ready to be more impressed, this is just the beginning of a prosperous relationship!

Fantastic !

We have piloted the application for a few months and have created significative benefits for our sales team. The quality of support we have received form Geopointe is the highest that we've experienced amongst all apps installed in our ORG. A special thanks to Jade wo has done a fantastic job to both support us and get us up and running. GET THIS APP NOW !

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Jade Powell
Dec 03, 2018 at 10:23 AM

Thank you very much Claude! We are very happy you are part of the Geopointe family, and look forward to a long lasting relationship.

Awesome Mapping Functionality in SF and Great Support!

Geopointe has been a great solution for our territory mapping needs. We initially implemented Geopointe to map certain territories for a new business model, but the use of Geopointe has spread throughout various departments and we're currently strategizing other ways we can use the tool in our business. The purchase process and support have been great, too, specifically Paul Young and Kyle Waller. Keep up the great work, guys!

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Kyle Waller
Nov 14, 2018 at 1:56 PM

Thank you so much, Carla!##We are here anytime you need us.

The point is to discover

“All truths are easy to understand once they are discovered; the point is to discover them”##-Galileo Galilei##This is where Geopointe played a magic function by assisting in discovery of the truths about business, co-workers, market and end consumers. Great App and great people behind the App.

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Easy to Use

We find this app easy to use and logically laid out. In particular, custom shapes and the ability to bulk transfer accounts and contacts is a great feature.

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Great Support

The product is pretty easy to use, once you get your bearings. But their support is also among the best available. Every new release comes with a pre-launch webinar that always includes Q&A. And personalized help is just a phone call away. Within the same business day I've always had a call back. And they don't give up until your problem is solved.

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Great Experience|Great Functionality

I have been working with Italo Caro with Geopointe. He has been excellent to work with. Very accommodating too, since we needed to have multiple demos with various groups. Loved working with him and his team!

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Great, user friendly application. Great customer Support.

Geopointe has been been the perfect blend of ease of use, functionality, and support.####Our Customer Success Manager, Erin Cooper, was great in training our different departments and helping us implement the application and gain greater insight into our Salesforce data. ####If you are thinking about getting a geolocation app, get this one. It is definitely worth it.

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Erin Cooper
Nov 02, 2018 at 5:21 PM

Thank you so much, Jacob! It has been a pleasure working with you, and the Milestone team.