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Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

Starting at $39 USD per user per month Starts at $39/user/month with an Annual Commitment. Quantity-based and multi-year discounts are available. Month-to-Month (no commitment) billing is also available. See http://geopointe.com/pricing for details or Contact Us to learn more.

Discounts available for nonprofits

Rating

(739)

Listed On

5/24/2010

Latest Release

6/12/2019

CATEGORIES

Geolocation
Mapping, Territory Management, Maps, Routing & Analytics, Geolocation

Location-enable Salesforce and empower your team to apply location-specific intelligence to business processes. We integrate Salesforce data with Google Maps to provide geographic insights for sales, marketing, and ops. Click GET IT NOW for a FREE TRIAL.

739 Reviews
89%
10%
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4.9
Average Rating
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Top Favorable Review

Great App & Awesome Customer Care

From our first contact with Geopointe to our onboarding process you can tell this is a company focussed on awesome customer service - We had 2-3 conference calls so all our questions could be answered and resolved, the trial period was extended so we could finish our real-time testing, and the follow up since has been first class.##As a business Geopointe brings endless opportunities to maximise productivity and assist our sales team with planning. It also provides that Helicopter View we all need to see, so we can prioritise our day, our month, our year. Discussing some of the future upgrades to come in 2019 shows Geopointe are not sitting on their hands, and that was a big factor in why we jumped onboard and became a Geopointe Family Member.##I love how it integrates with Salesforce, and in some ways it has helped our team love Salesforce a bit more and spend more time in it planning.##Thanks Geopointe


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Top Critical Review

Core Functionality Does Not Work Properly!

Our company has been using Geopointe for about 6 months now. We use it as a territory management tool and accountability tool. We purchased additional assignment plans to assign regional territories with our reps. When we first began using the Check-In/Check-Out feature of the app we were getting incorrect Geolocations for check-in's. First response was to blame it on Apple. Upon further review they identified the issue and were able to fix it. Multi-selection fields within Check-Out screen on iPhones are almost impossible to use. We have been going through a fair bit of redistricting of territories and batch jobs to update territories never work and I have to contact support to get the job functioning properly. Support team is pretty quick to reach out but they never seem to fix the underlying issue. Also a temporary fix in which I have the same issue a day later.####I would wait to recommend this product until lots of functionality is fixed. It has a lot of potential but they seem to have a lot of bugs for being 5 years in the market.


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Jason Venable
Jan 30, 2017 at 12:18 PM

Jon, thanks for being a user of Geopointe. I lead product dev here at Geopointe, we want to fix these issues you are experiencing. I am confident we will and hope to earn a more positive review.####I was the person who worked on the code fix for the Check-In/Out issues you encountered with the wrong location being used. Perhaps this was lost in translation, but we did not blame Apple, rather we identified it as an issue specific to iOS devices, which it was. Salesforce1 and iOS don’t always play nicely together and iOS at the operating system level was incorrectly caching device location and reporting this incorrect location to our Check-In/Out page. We were able to put a fix in place that addressed this iOS bug, so whether this is an Apple issue or a Geopointe issue is a bit blurry, but it is no longer an issue.####Multi-selection fields on Check-Out. You are right, multi-selection doesn’t work great but every other field type does and we wanted to get this feature released for people to start using even if every field type wasn’t fully supported. Salesforce has never provided excellent out of the box support for multi-select fields to developers. We are addressing this and it is targeted to be in the next release towards the end of February, but we might be able to get it to you sooner.####With regards to Assignment plans, this is something we will need to dig into, and someone from our team will be reaching out. There are certainly things we can probably do to improve your use cases and we will be sure to understand how you are using this feature so we can improve the offering.####While Geopointe is 5+ years old we are constantly releasing great new features and sometimes these new features might be a little buggy, as is the case with all software. Typically we are very good at smashing these bugs quickly, but sometimes they take longer to fix than even we would like to see.

Jason Venable
Feb 13, 2017 at 6:11 PM

Jon,####I wanted to follow-up and let you know we were able to address the mulit-select issue inside Salesforce1 for both the Check In and Check Out functionality. It should now work exactly like the rest of the Salesforce1 application. If you are seeing different, please let us know. With regards to Assignment Plans, I believe someone from our support team reached out, but we haven't heard back. Please reach out to us with your issues and we will get to the bottom of it.####-Jason

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Apr 20, 2017 at 5:01 PM
Customer Reviews 739 Reviews Rating: Any Rating Sort By: Review Date

Great App and Support Team

We converted from a different GPS mapping vendor a couple months ago. The Geopointe staff made the transition seamless and pain-free. The new functionality we have with routing has improved our teams productivity. We don't know how we lived without it.


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Great app!

The app works well in both desktop in mobile, but would like to see more features in mobile that are available in desktop such as searching Google Places for keywords. For the most part, the app does exactly what we need it to do and it definitely makes our territory management much easier.####Rudy has provided excellent customer service in getting our organization up and running.


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Solid Territory Management Tool & Customer Service

We implemented Geopointe earlier this year. Overall its been a solid experience. Our sales and cusotmer success manager have been helpful in navigating the onboarding process. Their customer support has been highly responsive. As far as the tech, the mobile functionalty on smartphones is the way to go as well as the desktop version. We tried to launch on IPADS and it was clumsy. However, we just rolled out mobile and our sales team is reacting well to the new functionaity. Also, using it to build and manage territories has been a game changer for us. The ony thing lacking on the mobile that we'd like to see is the abilty to easily find leads, as you can on desktop based on SIC or key word criteria. It is limited on the app. Overall, once we got rolling and understood what this tool had to offer, we've been able to leverage it and it has been an important part of our tech stack.


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User Friendly

We use this for Traveling agents to be able to plan a route accordingly. We love the easy access to it and how it syncs with salesforce to put all our accounts in one location on the map.


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Excellent Upgrade and Functionality

After a terrible contract experience with MapAnything (who increased our contract cost by 4x with no notice – and who has since attempted to gain us back as a “valued customer” by reversing the cost increase), I was in a panic to find a new mapping app. I can honestly say that I could not be happier with Geopointe! Our contracting and onboarding process was very fast (as we were in need of getting up to speed quickly with our new mapping system). Customer service has been SUPERB and I’ve had next to no learning curve to adopt the new program. The maps are beautiful and clean (they reproduce well in presentations) and the selection of markers is vast. Geopointe’s functionality is fantastic (everything I was accustomed to from MapAnything and then some). I’m so pleased with this app (and the people behind it), I highly recommend this product.


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Easy to configure

Excellent first impression with testing the app. The setup was very easy and straightforward to start using the app with basic mapping, marking and routing functionalities. I'm looking forward to explore and fine tune all possibilities this app has to offer. Customer service has also been 1st class.


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Jade Powell
Jun 13, 2019 at 10:00 AM

Thank you very much Joonas, I am happy Geopointe is a great fit for your client! We look forward to a long positive relationship.####Have a great rest of the week!####Regards,####Jade

Great App and Great People

Great product, great sales staff, incredible support. I have been using Geopinte for years and have found them to be innovative and very supportive of their users. The territory management feature makes it a breeze to manage territories and the ability to create route plans has allowed sales to be much more efficient with their time in the field. Run, don't walk and get your copy today. #italo #rudy


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Amazing App, powered by Amazing Customer Service

We have been using Geopointe since 2017. Initially it was only used as a tool for record assignments, but I am sure no other tool would have helped us realign our territories the way Geopointe did ! The customer service was excellent, and they helped train users all along the way.####We recently started using Assignment Plans, and I seriously wish we had done that sooner !


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Great App & Great Team

Special shoutout to Italo, very engaging with his clients and always tries to do the best for them!##Thanks Italo!


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Amazing App

Our organization struggled making outside sales call travel efficient. With business that goes across both coasts and a lean sales team, this has/will help up maximize out time visiting existing accounts, open opportunities, and leads.


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