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ChikPea Telecom Order Management (TOM)

Starting at $100 USD per user per month Starting at $100 USD per user per month (Quick Start) Please email or call 1-888-342-3828 for more information.



Listed On


Latest Release



Quotes & Orders
A Complete Telecom Quote-to-Cash Solution

A complete telecom quote-to-cash solution. TOM (Telecom Order Management) is a BSS/OSS purpose-built offering designed from the ground-up to manage the full lifecycle for communications providers across the spectrum:

  • CPQ - Configuration - Complex pricing and bundling - Multi-Scenario Quoting
  • Service Order and Work Order Orchestration
  • Management of multiple complex products and price books, with site-level precision on circuits, fiber capacity/availability, IP management, devices & MACD flows
ChikPea Telecom Order Management (TOM) solution is purpose-built for B2B and B2C communication providers, that depend on multiple service plans to be activated with complex equipment, service offerings and SLAs. Operators have access to their customers’ install base to gain a 360 degree view of their clients’ environments- we call it Subscriber Relationship Management (SRM). We provide intelligent, guided quoting to ensure Sales aligns pricing and discounting to the operational goals of the company for that year, or quarter, or week. Through advanced order management, product owners can create and maintain their product offerings and price-to-profit comparisons easily for rapidly changing market conditions.####ChikPea Telecom Order Management (TOM) solution is native to all Salesforce cloud editions with a complete opportunity-to-install lifecycle. We offer three distinct levels of packaging, priced to fit communication provider needs, and a rapid deployment plan measured in weeks, not months. ChikPea provides out-of-the-box industry standard business processes, pre-built reports/analytics and industry best practices garnered from over 10-years in the Telecom space.


  • Compatible with Professional, Enterprise, Unlimited, Developer, and Performance EditionsProfessional & Up
  • Built 100% on the Lightning Platform, providing reliability and performanceNative App
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits
  • Provider has pledged 1% of their product, profit, equity, or time to support the communityPledge 1%

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 30
  • Custom Applications: 1
  • Custom Tabs: 12

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
No additional system requirements

Support Please email and we will respond within 24hrs if not earlier. Alternatively in cases of emergency, call 1-888-342-3828 to speak to us right away.

Additional Information

Package Name
TOM (Telecom Order Management)
Release-2.35 / 2.35.0
First Release
Latest Release
ChikPea Inc.
San Francisco, USA

ChikPea leads the Telecom Industry with scalable alternative quoting, order management, subscription billing and change management solutions over home grown or rigid legacy tools. ChikPea provides telecom companies to use all aspects of Variable-Price-Modeling (VPM)© and order management to win and gain market share.