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Clicktools - Surveys in Salesforce | Enterprise Feedback Platform

Starting at $169 USD per user per month A free trial of Clicktools for Salesforce is available. Click "Get It Now." Contact us at: for the edition of Clicktools that's right for you.

Discounts available for nonprofits



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End to End Survey and Feedback Platform by Clicktools

Clicktools enables companies to collect, centralize, and act on feedback using surveys, call scripts, and web forms integrated with Salesforce.

  • COLLECT survey feedback with the industry’s most powerful and flexible survey solution across sales, marketing and customer service teams.
  • CENTRALIZE survey responses in Salesforce to enhance your understanding of customers and provide meaningful context and visibility across your organization.
  • ACT on survey feedback with timely communications (automatically and/or personally) that keep customers engaged and loyal.
The enterprise survey application voted Best Customer Service App for five straight years, with new capabilities and a fresh new look.##• CSAT & NPS relationship surveys ##• Customer Service, Support & Call Center Surveys##• Support VoC & CX programs for a 360-degree view of customer survey feedback####Clicktools was the first survey tool integrated with providing unrivaled capabilities that enable you to:##• Improve customer experience by linking performance and service to customer feedback.##• Enhance the single view of customer in Salesforce with direct feedback##• Build rich forms with multiple pages, conditions and branching. ##• Match your corporate brand to reinforce customer experience.##• Deploy mobile-friendly surveys on virtually any device.##• Map customer feedback to any objects (including custom objects) in Salesforce.##• Gain valuable customer insights with real-time dashboards and analytics.##• Analyze text responses and integrate them with Salesforce.##***What's New:##• UX/UI - Fresh new look and streamlined navigation##• Charts & Reports - Deeper insights into question responses##• New Deployment Methods - SMS, IVR, Offline, and more...


  • Optimized for Lightning ExperienceLightning Ready
  • Compatible with Professional, Enterprise, Unlimited, Developer, and Performance EditionsProfessional & Up

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 0
  • Custom Applications: 1
  • Custom Tabs: 2

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
No additional system requirements

Support Support is available via form, email, live chat and phone.

1-800 Freephone for premium support

Additional Information

Package Name
Clicktools v2
null / 0.0.0
First Release
Latest Release
Dublin, California
+1 (866) 812-5244

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