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Clicktools - Surveys in Salesforce | Enterprise Feedback Platform

Starting at $169 USD per user per month A free trial of Clicktools for Salesforce is available. Click "Get It Now." Contact us at: for the edition of Clicktools that's right for you.

Discounts available for nonprofits



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Latest Release



End to End Survey and Feedback Platform by Clicktools

Clicktools enables companies to collect, centralize, and act on feedback using surveys, call scripts, and web forms integrated with Salesforce.

  • COLLECT survey feedback with the industry’s most powerful and flexible survey solution across sales, marketing and customer service teams.
  • CENTRALIZE survey responses in Salesforce to enhance your understanding of customers and provide meaningful context and visibility across your organization.
  • ACT on survey feedback with timely communications (automatically and/or personally) that keep customers engaged and loyal.
The enterprise survey application voted Best Customer Service App for five straight years, with new capabilities and a fresh new look.##• CSAT & NPS relationship surveys ##• Customer Service, Support & Call Center Surveys##• Support VoC & CX programs for a 360-degree view of customer survey feedback####Clicktools was the first survey tool integrated with providing unrivaled capabilities that enable you to:##• Improve customer experience by linking performance and service to customer feedback.##• Enhance the single view of customer in Salesforce with direct feedback##• Build rich forms with multiple pages, conditions and branching. ##• Match your corporate brand to reinforce customer experience.##• Deploy mobile-friendly surveys on virtually any device.##• Map customer feedback to any objects (including custom objects) in Salesforce.##• Gain valuable customer insights with real-time dashboards and analytics.##• Analyze text responses and integrate them with Salesforce.##***What's New:##• UX/UI - Fresh new look and streamlined navigation##• Charts & Reports - Deeper insights into question responses##• New Deployment Methods - SMS, IVR, Offline, and more...

Designed to Work With

  • Government Cloud


  • Optimized for Lightning ExperienceLightning Ready
  • Compatible with Professional, Enterprise, Unlimited, Developer, and Performance EditionsProfessional & Up
  • Supports orgs where Person Accounts is enabledPerson Accounts

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 0
  • Custom Applications: 1
  • Custom Tabs: 2

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
No additional system requirements

Support Support is available via form, email, live chat and phone.

1-800 Freephone for premium support

Additional Information

Package Name
Clicktools v2
null / 0.0.0
First Release
Latest Release
Dublin, California
+1 (866) 812-5244

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