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Field Service

With Time Tracking for AppExchange, you can track the hours your service team has worked compared with the number of hours on open service contracts so you know when contracts are about to expire and can take action.

  • Tracks the hours remaining on open service contracts
  • Analyzes the types of services technicians are providing for specific accounts
  • Identifies trends to determine which types of services are being performed more frequently over time
Time Tracking helps service organizations keep their businesses running smoothly by enabling them to identify service demand trends and be proactive about contract renewals. The application is designed for companies that sell services in blocks of time that their customers use incrementally.####Service providers can use the application to keep track of when service contracts are coming up for renewal. Rather than trying to rush through the renewal process without sufficient planning, service organizations can anticipate upcoming renewals and avoid disruptions of service to valuable customers.####Technicians can track the time they work against one or more contracts. Companies that use Supportforce, which is part of the solution, as their customer service and support application can extend its reach with Time Tracking, which provides data about technician availability. Dashboards and reports allow providers to identify trends and predict demand for their services.


  • Optimized for Lightning ExperienceLightning Ready
  • Compatible with Professional, Enterprise, Unlimited, and Performance EditionsProfessional & Up
  • View and edit this package’s code and metadataEditable Code

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 1
  • Custom Applications: 1
  • Custom Tabs: 2

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0


Other System Requirements
No additional system requirements

Support Support not provided

Support not provided

Additional Information

Package Name
Time Tracking 1.1
null / 1.0
First Release
Latest Release
Salesforce Labs

Salesforce Labs is a program that lets engineers, professional services staff and other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - support is not available for these applications. Questions? Please visit