SmartCase by EpiAnalytics, Inc.
By EpiAnalytics, Inc.
SmartCase by EpiAnalytics, Inc.
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Starting at $3,500 USD per company per month -Fixed, flat-rate, month-to-month -Free trial available Includes: -25,000 Uniques Cases, Surveys, Open-ended Comment
Discounts available for nonprofits
Latest Release
3/25/2009
CATEGORIES
Agent ProductivityCase analytics, triage, sentiment analysis, email response advanced routing
SmartCase offers easy-to-use machine learning and natural language processing (NLP) for Case classification and sentiment analytics to reduce costs and gain consumer insight. Driving better customer-focused decisions and automated routing & response.