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Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Starting at $3,000 USD per Salesforce Org per year Sites Edition is $3000 and includes up to 20 users, Platform Edition is $6000 and includes up to 40 users. Additional users are $150/user/year. No setup fee or transaction fees!

Discounts available for nonprofits

Rating

(299)

Listed On

3/20/2009

Latest Release

5/8/2019

CATEGORIES

Payment Processing
Top Rated payments app on the AppExchange, 2008 - 2019 and beyond

* Support for 30+ Payment Gateways (list below)##* Real-time or scheduled credit card, ACH / direct debit payments##* Payment Request links for online payments##* Works with Salesforce CPQ, Communities##* To learn more, click [ Watch Demo ] button below

299 Reviews
91%
5%
1%
1%
0%
4.9
Average Rating
Share your experiences with the community.
Top Favorable Review

Cancel what you have now and use this...

If you really care about having 100% control over your billing, recurring billing, reporting, automation, etc., why are you still using Stripe or Recurly or anything else? You have Salesforce - don't waste your time with amateur applications for your business that "plug in" to Salesforce and give you limited functionality. Use this 100% native application.####This is the second Chargent deployment I've implemented - and I will never set up another SFDC based company that needs recurring - or even 1 time billing with ANY other app again. Simple, easy, great customer support. The price is right - and guess what, it does exactly what it says it will do.. seems to be rare in today's high-tech world or even on the app exchange.


9  likes · Comment · Report Abuse
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Top Critical Review

Amazing technology, Extremely overpriced

I love their youtube video and the technology behind their product. ####But their pricing is un-real, they want 150 per user. With no partial seats for low usage. This would cost an organization like mine, which collects 6 payments a month per user, over 1,000.00 per month. Who pays 1,000.00 per month for processing and salesforce integration.####The number of employee hours saved from the integration would cost more than just paying the hourly employees even processing over 900 transactions per month. They need partial pricing for the larger small business but this is the case, for multiple companies out there. ####They do not support a picture check deposit. I was even willing to give them a contact, that has the technology, to help them out but their sales team will not even talk about partial pricing.


6  likes · Comment · Report Abuse
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Micaiah Filkins
Aug 27, 2019 at 7:42 PM

Hey Justin- Thank you for your candor, in a world where most people tend to hide behind euphemisms, it is quite refreshing. A huge sincere thank you for your love of our YouTube channel. The team has worked very hard on that content. We hope you found the videos valuable and educational. Thank you a 3rd time for the love of our tech. The product and engineering teams here at Chargent work tirelessly, day in and day out, and were flattered to see this kind hearted compliment.####As for our pricing, we do have a plan that starts at just $250/mo (Billed annually at $3000/year). If we failed to make that connection while on the phone with you, please accept my apology. We call it our Sites Edition, it works really well if you want to take payments on your website or have someone click a link in an invoice. We don’t have “partial” pricing, we don’t require that all your Salesforce users are Chargent users. However, we certainly invite that!####We do also support check processing through the ACH system, here in the States. Not taking a photo or scanning, but entering the check details for an online ACH transaction is no problem with Chargent. It is a confusing part of the payments world, though. Perhaps we should make a video of that.####-Micaiah Filkins, Co-Founder, President Sales & Product

Customer Reviews 299 Reviews Rating: Any Rating Sort By: Review Date

Good Product, Excellent Support.

We purchased Chargent as a way for our reps to take reservation deposits as we move our business process to run smoothly through Salesforce.##We had a difficult start with Chargent, Authorize.net & First Data with many issues and errors which was discouraging to our users. ##Robert was an incredible help to me. He was always willing to go above and beyond even when the problem was not with Chargent but with our gateway, he always pressed for a solution. He was always able to arrange a support call with me at short notice which was always much appreciated. Having driven Robert mad for over a month with issues that arose our end, we finally had a full and final solution and can happily say that we haven't had any issues since. ##I don't think the app is perfect, but nothing is. I do think improvements could be made in the set-up process as our developer did not find it the most straight-forward of set ups. I also think it would be good if it was slightly more customizable to reflect terminology we use as a business as it the terminology used is very American. ##As our users become more familiar with the new system, we hope that Chargent will become a very valued app in Saleforce for our users.


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Excellent product & excellent support

We've been using Chargent for about 5 years now & credit card processing has been seemless. Occassiaonly issues arise, but their tech support is very responsive. I just worked with support to upgrade our version of Chargent to prepare for the next SF upgrade & the support process was smooth.


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Robust, Flexible Product & Incredible Team

Chargent makes implementing complex payment processes a breeze with their product. The Platform Edition has anything you could possibly need to work with payment processing administration and more. Though you could easily run these processes using their buttons and interfaces, the ease of automation-building with these objects allow admins and developers to take this functionality to another level. Not to mention their sales and support teams have been nothing but clear, responsive and helpful in all of my interactions with them. Highly recommend!


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Chargent Integration with Salesforce, DBSync and Quickbooks Desktop

We chose Chargent and Chargent Pay Anywhere to handle all payment related processing for our Salesforce Implementation. The apps have worked perfectly for our implementation. The documentation is well written and current. The customer support team has been excellent. Any questions or issues that I ran into during implementation were handled quickly and professionally, and most importantly they have always solved any questions/issues quickly. The support team has also reached out to followup on our implementation throughout the process. One other bonus to Chargent is the vast number of Payment gateway and card processing companies. This alone saved us time and money by using our existing payment processor.


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Tuff Shed

Many thanks to Stacey Faris. ##She is the consummate professional . A great asset to her company.##It is comforting to know that she will always help us out anytime we reach out to her.####JR##Tuff Shed


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Amazing technology, Extremely overpriced

I love their youtube video and the technology behind their product. ####But their pricing is un-real, they want 150 per user. With no partial seats for low usage. This would cost an organization like mine, which collects 6 payments a month per user, over 1,000.00 per month. Who pays 1,000.00 per month for processing and salesforce integration.####The number of employee hours saved from the integration would cost more than just paying the hourly employees even processing over 900 transactions per month. They need partial pricing for the larger small business but this is the case, for multiple companies out there. ####They do not support a picture check deposit. I was even willing to give them a contact, that has the technology, to help them out but their sales team will not even talk about partial pricing.


6  likes · Comment · Report Abuse
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Micaiah Filkins
Aug 27, 2019 at 7:42 PM

Hey Justin- Thank you for your candor, in a world where most people tend to hide behind euphemisms, it is quite refreshing. A huge sincere thank you for your love of our YouTube channel. The team has worked very hard on that content. We hope you found the videos valuable and educational. Thank you a 3rd time for the love of our tech. The product and engineering teams here at Chargent work tirelessly, day in and day out, and were flattered to see this kind hearted compliment.####As for our pricing, we do have a plan that starts at just $250/mo (Billed annually at $3000/year). If we failed to make that connection while on the phone with you, please accept my apology. We call it our Sites Edition, it works really well if you want to take payments on your website or have someone click a link in an invoice. We don’t have “partial” pricing, we don’t require that all your Salesforce users are Chargent users. However, we certainly invite that!####We do also support check processing through the ACH system, here in the States. Not taking a photo or scanning, but entering the check details for an online ACH transaction is no problem with Chargent. It is a confusing part of the payments world, though. Perhaps we should make a video of that.####-Micaiah Filkins, Co-Founder, President Sales & Product

Robust Order Processing

Chargent has been an integral part of our order processing and has been a solid product for our needs. Further, the team is solutions based and has spent significant time working with us on our needs and how they can support. Great product and great team.


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Never leave Salesforce again!

I am so stoked for our teams to be able to have the ease of utilizing one platform for all their needs! Chargent makes it incredibly easy to manage every aspect of recurring billing. We've needed help through our setup and communities integration, and their support has been extremely responsive and understanding of our urgency. I've really enjoyed our experience thus far and believe this is a great product!


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Chargent is the way to go!

Working in the Accounting Office with the new technology we have implemented over the last year has been a challenge to say the least. Brett Hollis our Sales rep has been there with us from the beginning, highly knowledgeable and patient. Brett is the first person we contacted as we begin our new business venture. We have tons of confidence in Chargent and Brett. The Chargent tech team we have tapped are easy to reach and have a complete understanding of our challenges. Stacey Faris and Robert Ruelas are true problem solvers, from implementation to reporting. If you are looking for a payment solution that can be customized with plenty of options Chargent is the answer!


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Love this product and the support

We just recently implemented this product for our org it was our first time and the process of testing and installation went smooth. Loving this product and thank you support team for assisting in implementing this product successfully.


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