Skip to NavigationSkip to Main Content
Log In Log In using your Salesforce account

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Starting at $1,500 USD per Salesforce Org per year Standard Edition starts at $1500 minimum annual spend. Sites Edition is $3000. Platform Edition is $6000. Each edition has a set number of included users. Additional users are $150/user/year. No setup fee or transaction fees!

Discounts available for nonprofits

Rating

(250)

Listed On

3/20/2009

Latest Release

7/5/2010

CATEGORIES

Payment Processing
Top Rated payments app on the AppExchange, 2008 - 2018 and beyond

* Support for 30+ Payment Gateways (list below)##* Real-time or scheduled credit card, ACH / direct debit payments##* FinancialForce, payment page integrations##* Terminal for in-person payments##* To learn more, click the [ Watch Demo ] button below

250 Reviews
93%
4%
1%
0%
0%
4.9
Average Rating
Share your experiences with the community.
Top Favorable Review

Cancel what you have now and use this...

If you really care about having 100% control over your billing, recurring billing, reporting, automation, etc., why are you still using Stripe or Recurly or anything else? You have Salesforce - don't waste your time with amateur applications for your business that "plug in" to Salesforce and give you limited functionality. Use this 100% native application.####This is the second Chargent deployment I've implemented - and I will never set up another SFDC based company that needs recurring - or even 1 time billing with ANY other app again. Simple, easy, great customer support. The price is right - and guess what, it does exactly what it says it will do.. seems to be rare in today's high-tech world or even on the app exchange.


7  likes · Comment · Report Abuse
This field is required
Top Critical Review

Great for Manual Payments, So So for Automated Payments

If you want to semi-manually charge customers by credit card, Chargent has done a pretty good job of integrating with a bunch of payment gateways and making the process usable.####Where we hit issues was with recurring monthly or yearly payments. There is no built-in mechanism to automatically trigger a charge on an already entered card via a workflow rule. This seemed very odd to me, but that's the way the system was designed. We had to build out our own solution by adding Apex triggers on top of their solution. In the end it worked (and is still working today), but it is fussy and overly complicated. Sometimes I wish I had just integrated with our payment processor's API directly.####If you are using multiple payment processors, then Chargent will probably be handy, because it essentially abstracts their various behaviors away and hides them behind its own native custom objects so that you can handle them all in the same way. But if (like us) you are only using a single payment processor, then Chargent basically makes your life more difficult because it adds an extra layer of abstraction between you and your provider's API. And that layer of abstraction doesn't necessarily support all of the underlying features of your payment provider's API.####What I will say is that their support is excellent and very responsive. And the team is made up of nice people who are great to work with.


0  likes · Comment · Report Abuse
This field is required
David Hecht
Nov 08, 2018 at 2:10 PM

Thank you for your detailed feedback Hank. Sorry to hear about the issues with Apex triggers. It sounds like your use case for automatically triggering charges was not related to any specific dates or time periods, and so required custom triggers? We do have a recurring batch for handling scheduled payments of course.

Customer Reviews 250 Reviews Rating: Any Rating Sort By: Review Date

Great Support and Easy Set Up

This charging system is both easy to set up and has great customer support. Taking money, handling reporting and integration into a single system can be challenging. We have integrated into both Salesforce and utilize FormAssembly; works great. Apply to handle credit card, checks and cash. ####We have not integrated into a financial system yet but that will come. Am confident based on experience to date that we will achieve the required end point.


0  likes · Comment · Report Abuse
This field is required

Great for Manual Payments, So So for Automated Payments

If you want to semi-manually charge customers by credit card, Chargent has done a pretty good job of integrating with a bunch of payment gateways and making the process usable.####Where we hit issues was with recurring monthly or yearly payments. There is no built-in mechanism to automatically trigger a charge on an already entered card via a workflow rule. This seemed very odd to me, but that's the way the system was designed. We had to build out our own solution by adding Apex triggers on top of their solution. In the end it worked (and is still working today), but it is fussy and overly complicated. Sometimes I wish I had just integrated with our payment processor's API directly.####If you are using multiple payment processors, then Chargent will probably be handy, because it essentially abstracts their various behaviors away and hides them behind its own native custom objects so that you can handle them all in the same way. But if (like us) you are only using a single payment processor, then Chargent basically makes your life more difficult because it adds an extra layer of abstraction between you and your provider's API. And that layer of abstraction doesn't necessarily support all of the underlying features of your payment provider's API.####What I will say is that their support is excellent and very responsive. And the team is made up of nice people who are great to work with.


0  likes · Comment · Report Abuse
This field is required
David Hecht
Nov 08, 2018 at 2:10 PM

Thank you for your detailed feedback Hank. Sorry to hear about the issues with Apex triggers. It sounds like your use case for automatically triggering charges was not related to any specific dates or time periods, and so required custom triggers? We do have a recurring batch for handling scheduled payments of course.

Salesforce

Great product !!! and easy to use thank you !!!


0  likes · Comment · Report Abuse
This field is required

Product Functions Great - Just disappointed we purchased it and now the partnership is changing!

Product Functions Great - Just disappointed we purchased it and now the partnership is changing!##We went live with a new ERP/Accounting integration to Salesforce using chargent as a partner to our integration and just over a year after, we are now being told the partnership is no longer and we won't be supported! this is disheartening and will leave us eventually looking for other solutions.


0  likes · Comment · Report Abuse
This field is required

Easy Integratopm

Easy integration with Salesforce. Responsive support and ability to get answers quickly. This solved our biggest issue of customers using credit cards themselves.


0  likes · Comment · Report Abuse
This field is required

Excellent Features for Payment in Chargent.

Few months ago we have used another gateway which is not having multiple payments and very poor support. But now we recently migrated from that payment gateway to Chargent gateway. It is very easy to configure like plug and play and their documentations are also very helpful for gateway integration in Salesforce. We are fully satisfied with Chargent gateway and with support as well. Thanks!


0  likes · Comment · Report Abuse
This field is required

Good Technical Support

Do provide over the phone support##Very responsive##Able to resolve issue in a reasonable amount of time##Quick to resolve any set up questions


0  likes · Comment · Report Abuse
This field is required

Great Payment System

This is a great reliable payment system that we have used for a long time in my company. Easy to use and understand with finance & erp integrations!


0  likes · Comment · Report Abuse
This field is required

Great Payment Processing App

seamless integration.


0  likes · Comment · Report Abuse
This field is required

Definitely worth every cent

Chargent has improved all our processes not to mention efficiency. We use it for all our processing and it works like a charm.


0  likes · Comment · Report Abuse
This field is required
Loading