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IBM

AI that is ready for business. Consulting expertise to put it to work.

Partner of the Year
Summit Tier
Forward Deployed Engineering

Overview

Only IBM has the industry-specific consulting expertise and technology to make front-to-back agentic AI all work together.

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  • Human-centered Approach: IBM clients benefit from our strategic approach to experience design that puts audience engagement, productivity and trust at the center of your business transformation. We unite your business around your customer.

  • Access to Expertise: IBM teams include cross-functional experts who know your industry and have experience implementing intelligent workflows that improve experiences. IBM’s heritage of innovation shapes our perspectives and informs our solutions.

  • Now and Next Technology: IBM designs and creates the future of business. We leverage the latest technological advancements and data architecture best practices to enhance your experiences and place actionable insights directly inside of Salesforce.

It can be challenging to find the right partner to help you achieve your growth and productivity goals with AI. IBM stands alone as the only consultancy at scale within a technology company that delivers end-to-end, industry-specific solutions that integrate Salesforce seamlessly across your entire enterprise. A Salesforce partner for 25 years, IBM has a deep understanding of the complex needs of large enterprises. By combining our expertise in AI, hybrid-cloud, and enterprise transformation with the power of Salesforce, we help unlock new levels of efficiency and innovation. Salesforce Partner Innovation Awards: *2027 System of Agency Category: Awarded for work with Nestlé, deploying Agentforce-powered autonomous agents that make decisions and execute actions across business workflows. *2025 Energy Category: Awarded for transformative work with AusNet, delivering Salesforce solutions for complex utility and grid challenges. *2024 Data Cloud Category: Awarded for collaboration with MOL Group, leveraging Data Cloud and GenAI accelerators to drive business value. *2022 Slack Category: Honored for using Slack and Salesforce to orchestrate intelligent enterprise workflows.

IBM's Achievements

Consulting

System of Agency

Agentforce

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Consulting Partner

Summit Tier

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Partner Network

Forward Deployed Engineering

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Categories

Industry Competencies
Communications
Energy and Utilities
Financial Services
Healthcare and Life Sciences
Public Sector and Government
Product Competencies
Agentforce
Agentforce Marketing
Agentforce Sales
Agentforce Service
Data 360
Platform
Geographic Focus
Shows the regions where the provider operates or has done business
United States
Canada
Japan
Argentina
Australia
Austria
Belgium
Brazil
Bulgaria
China
Colombia
Costa Rica
Croatia
Czechia
Denmark
Egypt
Finland
France
Germany
Greece
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Korea, Republic of
Malaysia
Mexico
Morocco
Netherlands
New Zealand
Pakistan
Peru
Philippines
Poland
Portugal
Romania
Singapore
Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
United Arab Emirates
United Kingdom
Supported Languages
Arabic
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

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