West Monroe is a national digital services firm that helps organizations drive progress and deliver results. We specialize in Financial Services, Healthcare, Manufacturing, and Energy & Utilities and leverage our M&A practice to partner with PE firms.
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About West Monroe Partners * West Monroe Partners is a full-service provider of business and technology solutions. Our consulting professionals partner with clients across a range of industries, harnessing our collective experience and expertise to produce better business results.####West Monroe Partners is a Certified Consulting Partner specializing in Salesforce.com Sales Force Automation (SFA) deployments, and Force.com Integration & Development with proprietary systems for the Financial Services, Professional Services & Healthcare industries.####We leverage Salesforce.com as a vital component to customer relationship management (CRM), which is a modern name for an old concept: knowing your customer. Simply put, CRM is a way of doing business centered on the principles of understanding customers and building profitable relationships.####As the foundation for how your organization markets, sells, and services its customers, CRM can produce great opportunities: customer and partner loyalty, efficiency, growth, profitability, and competitive advantage.####West Monroe Partners can help you define the right strategies, core processes, and customized needs to support your customer experience goals.
Case Studies
Spike in demand for digital platforms leads Blackboard to create 36% faster sales process
JBT: A Decentralized, Manual Field Service Process is Streamlined & Digitized for a Manufacturer
Morningstar, Inc.: A Complex, Manual Quoting Process Becomes Automated, Streamlined, and Dynamic
Commercial Manufacturing & Design: Project Milestones and Customer Data Visibility Becomes a Reality
Velocity Commercial Capital: Automating the loan intake process for improved efficiency