Skip to NavigationSkip to Main Content
Log In Log In using your Salesforce account

CronSights Handle Time Metrics — Improved Service Desk Performance

$140 USD per user per year $10 per user/month after a free full-featured and supported 30-day trial.

Discounts available for nonprofits

Rating

(32)

Listed On

6/22/2010

Latest Release

10/27/2017

CATEGORIES

Agent Productivity
What managers need to reduce handle time and optimize performance

CronSights Handle Time Metrics precisely measures every action by every user on any service desk or contact center case and pinpoints exactly where to make improvements to reduce overall handle time, optimize performance, and boost customer satisfaction.

Loading