WorkIt!® Case Timer - Automatic Handle Time Tracking for Lightning \ Classic - CronSights - AppExchange
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WorkIt!® Case Timer - Automatic Handle Time Tracking for Lightning \ Classic

$140 USD per user per year $15 per user/month with a month to month subscription. $140 per user/year with annual subscription. after a free full-featured and supported 30-day trial.

Discounts available for nonprofits

More plans available
$15 USD per user per month

Rating

(36)

Latest Release

1/11/2021

CATEGORIES

Agent Productivity

Industry

Government
What organizations need to reduce handle time and optimize performance

CronSights Handle Time Metrics precisely measures every action by every user on any service desk or contact center case and pinpoints exactly where to make improvements to reduce overall handle time, optimize performance, and boost customer satisfaction.

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