By CronSights
$140 USD per user per year $15 per user/month with a month to month subscription. $140 per user/year with annual subscription. after a free full-featured and supported 30-day trial.
Discounts available for nonprofits
More plans availableLatest Release
3/23/2022
CATEGORIES
Agent ProductivityIndustry
GovernmentCronSights Handle Time Metrics precisely measures every action by every user on any service desk or contact center case and pinpoints exactly where to make improvements to reduce overall handle time, optimize performance, and boost customer satisfaction.
CronSights - SAAS TERMS####CronSights Case Handle Time and Resolution Timer — Improve Service Performance####Last Revised: December, 2019####These SaaS terms apply to your use of the services provided by the Forcemeister, Inc. (dba CronSights). Please read these terms carefully.####By using our services, you acknowledge and agree that you have read all of these SaaS terms including any terms incorporated into these SaaS terms by reference (collectively, the “Agreement”), you understand all of terms and conditions of the Agreement and you agree that you are legally bound by all of the terms and conditions of the Agreement.####Some of our core terms are listed below and the rest of the SaaS terms are outlined in our general terms and conditions which are located at http://www.cronsights.com/legal/cronsights_saas.pdf (“Terms & Conditions”). Both the Terms & Conditions and the service order(s) you submit and CronSights accepts are incorporated into these SaaS terms by reference, and all of these documents are collectively referred to as the Agreement. ####Please read the Terms & Conditions and all of your orders before using our services.####If you do not agree to all of the terms and conditions of the Agreement, unfortunately we cannot provide our services to you.####If you have any questions, you can reach us at support@cronsights.com or +1 (877) 887 5656.####CORE TERMS##Your CronSights order form outlines the nature of the services, the number of authorized users, the service fees and other service terms.####We offer comprehensive support services. For more details, please review the Terms & Conditions.####All services are provided on an as is and as available basis.####The terms and conditions of the Agreement may be modified from time-to-time.
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