Remedyforce- IT Service Management and Help Desk
By BMC Software
$61.8 USD per user per month US $61.80 per named user per month for Help Desk Analysts, Asset Inventory Owners, Administrators. Self service users (those requesting help from the Service Desk) are included at no additional charge.
Listed On
4/27/2010
Latest Release
3/26/2018
CATEGORIES
IT ManagementRemedyforce enables IT to provide a high-speed IT Service Management & Help Desk. It delivers a modern, consumer experience that empowers IT to be a center of business innovation. Remedyforce can be used with Service Cloud to resolve customer issues.
- • Resolve 90% of IT issues on the first call, show key business metrics in real time.
- • Understand the intricacies and dependencies of your data center with BMC Discovery for Multi-Cloud.
- • Realize value of your investment in 45 days or less with BMC Enablement.
Highlights
Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents
- Custom Objects: 297
- Custom Applications: 1
- Custom Tabs: 107
Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components
- Global: 4
- App Builder: 3
- Community Builder: 3
Requirements
Support For technical support during the trial phase, please contact trial support. Phone: 855-834-7487 Email: bmc_cenpro@bmc.com Licensed customers will need to provide their support ID: http://www.bmc.com/support/offerings.
Additional Information
Customization Guides
BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization—allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age.
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Terms and Conditions
https://www.bmc.com/content/dam/bmc/migration/pdf/RFSSA.pdf