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Remedyforce - IT Service Management and Help Desk

Next Generation IT Service Management and Help Desk

$114.75   USD/user/month
Business Need
IT Management
Requires
Platform Cloud
Compatible With
Experience Cloud
Government Cloud

Highlights

• Resolve 90% of IT issues on the first call, show key business metrics in real time.

• Understand the intricacies and dependencies of your data center with BMC Discovery for Multi-Cloud.

• Realize value of your investment in 45 days or less with BMC Enablement.

Provider Details

BMC Software
Houston, TX, USA
Founded
1980
Phone
713 918 8800

BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization—allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age.

Pricing Details

US $114.75 per named user per month for Help Desk Analysts, Asset Inventory Owners, and Administrators. Self service users (those requesting help from the Service Desk/Self Service Portal) are included at no additional charge.

Default Plan

$114.75 USD/user/month