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AssetOptics CMMS/EAM - Facilities, Equipment & Fleet Maintenance for Salesforce

$85 USD per user per month $85 User/Month (Includes OEM Embedded Platform License)

Discounts available for nonprofits

Rating

(58)

Listed On

5/7/2010

Latest Release

12/7/2018

CATEGORIES

Field Service
Assets, Preventive Maintenance, Work Orders, MRO Inventory & Purchasing

AssetOptics enables preventive maintenance scheduling, break-fix repair and MRO inventory management for facilities, equipment & fleet maintenance. Also used in field service & depot repair.####Click Get it Now for a Free Trial

58 Reviews
98%
1%
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5.0
Average Rating
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Top Favorable Review

The best maintenance management system I have used

Asset Optics is without a doubt the best CMMS I have used and with 24 years in local government IT management I have used quite a few. The Asset Optics team is great to work with and very responsive to our needs and requirements. The app does everything we ask of it and still offers more. The seamless integration with Salesforce.com and the other force.com apps we use provides a complete workflow solution from 311 contact to work order completion and all of the notifications in between.


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Customer Reviews 58 Reviews Rating: Any Rating Sort By: Review Date

Asset Optics as an implementation partner

I am an IT Project Manager for a nationwide durable medical equipment provider. We implemented AssetOptics to replace a legacy depot repair solution managing tens of thousands of assets distributed amongst hundreds of branch offices throughout the US. The AssetOptics team took great care to understand our business requirements and configure their solution to meet those requirements. We had a large data migration effort that was executed over Super Bowl weekend and a successful go live that Monday. The AssetOptics team has provided great post go-live support. I would recommend AssetOptics to anyone who is looking for a Force.com based depot repair solution.


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Very pleased with our initial implementation of the Asset Optics product

Overall the solution is easy to use. We requested various customizations and the solutions provided focus on configuration rather than code (a bonus in Salesforce-land!). Mike Edwards is great to work with. He quickly translated our business needs into solutions. He carries a wealth of knowledge regarding the various Salesforce features and functionalities above and beyond the AssetOptics product and was generous in sharing his knowledge with us.


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Rapid Acceptance by the Users

I served as the BA to replace a legacy depot repair solution with AssetOptics. The AssetOptics team did an excellent job translating our business requirements and user stories into a user-friendly solution. Additionally, we migrated information about all of our current assets and their historical work orders from the legacy system to the new tool, allowing repair history to be accessed within the same new system. With the support of AssetOptics, our go-live went very smoothly with easy adoption by the repair technicians on the floor and improved reporting/dashboarding for management. Thank you, Asset Optics!


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Easy to Use Inventory, Work Order, and Asset Management Software

This is a very rich, deep, and powerful asset management tool allowing for ease of planning-scheduling maintenance with planned parts ordering, ad hoc ordering, and is easy to view/audit the maintenance on all assets whether the assets are big or are just smaller assets like a fleet of trucks. ####The Inventory section has an easy to use warehouse, parts issuing, PO receiving, cycle counting and direct PO receiving into jobs that is easy to train personnel in the field and to audit each work order or job for details. You can use standard costing but its average costing is top notch being accurate and easy to audit. ####All the assets, inventory, jobs, and purchase orders flow easily into SalesForce. All transactions create cost transaction journal entries keeping the books balanced. Above all, the support is super knowledgeable and very friendly and personable. They are just great people. This is a great buy for the price.


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Mike Edwards
Mar 22, 2018 at 8:47 AM

Jim,####Thank you for the kind comments. We know that asset-intensive industries like yours have a considerable need to track the cost of operating and maintaining assets. Our ability to track every debit/credit and provide a true total cost of ownership for is further enhanced thru the collaborative efforts of customers like yourself. We are thankful or your commitment to, and support of, AssetOptics.

Very happy with the product and service

We were requiring a work order and asset management system for our organisation. As we were already utilising Salesforce for other functions in our organisation we felt, for ease of reporting etc., an App from the Appexchange would be ideal if it met our requirements.####We found that AssetOptics was presented as easy to use, easy to configure and an affordable solution. This has been proven to be the case and has more than surpassed our expectations.####We have started with reasonably basic functions (with specific modifications) with the intention to expand into some of the many other functions over time.####We have found the AssetOptics team to be very easy to work with. Their response times, solution suggestions and willingness to help have been excellent. We have no hesitation to recommend this solution to others.


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Excellent Work Order and Asset Management Solution and Amazing Partner

At the city of Elgin we’ve been working towards running the city on Salesforce. AssetOptics is the solution that meets all of the city’s work order and asset management needs. The most impressive thing about AssetOptics is their staff. Their flexibility and commitment to excellence on the Salesforce platform makes them one of the best ISVs available. ####I strongly recommend their work order and asset management solution for cities and all public sector organizations. They have the knowledge and experience necessary to maximize the ROI for public sector organizations using Salesforce.


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Mike Edwards
Nov 30, 2016 at 1:28 PM

Thank you and the rest of the team at the City of Elgin for your ongoing support of AssetOptics. Our relationship has truly been collaborative and mutually beneficial.

Beyond expectations

I have purchased AssetOptics twice as CFO for two different companies in different industries. The AssetOptics team, led by Mike Edwards, delivered far more value than the requirements we specified. ####AssetOptics serves as Horizontal Well Driller's quality management system (QMS), supporting its efforts to meet and maintain API Spec Q2 requirements. API Spec Q2 is the first-ever QMS certification for service supply organizations in the oil and natural gas industry. HWD’s API Q2 certification will help ensure that we remain competitive and operate at the highest standard of performance. ####AssetOptics integrates with HWD's accounting program AccountingSeed which is also SF native product. ####AssetOptics consistently strives to make our business processes and their product's integration better. I would purchase this product again and highly recommend it.


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Mike Edwards
Aug 25, 2016 at 12:05 PM

Thank you vey much for the kind words. We are grateful to have customers like HWD. It is only thru this type of collaborative effort that we learn more, enhance our product offering, and continuously enhance the value that we bring to our customers.

Always willing to tackle a new customization for SalesForce

The entire team at AssetOptics is top notch. We have customized Salesforce so much I expect it might not be recognizable to others! Mike and his team are consistently supportive of our requests for new features or tweaks to existing functions. They have great recall about previous projects so we don't end up duplicating effort. They are also mindful of budget and try hard to do things quickly, therefore inexpensively. AssetOptics is our go-to for SalesForce modifications.


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Mike Edwards
May 13, 2016 at 3:24 PM

We are glad to contribute to the success of the FlyRight team.

Very easy to use, countless functions, and great support

I have nothing but great things to say about the support I have received from Maik Holland using Salesforce. Maik has customized the software to our needs and is always able to work with me to keep our operations running smoothly. I am faced with the task of managing inventory, purchasing, and helping our maintenance team manage their work orders. All of this can be done on Salesforce with ease on a PC or with the APP on my cellphone. It helps us keep our inventory manageable, our staff accountable, and saves us so much time. I am newer to my company and Maik has helped me succeed in my new position and has gone above and beyond to help me out. I look forward to growing in my position with Maik's support.


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A Very Positive Experience

What a great experience it was working in partnership with Asset Optics! They helped integrate our Depre123 application into theirs to create one seamless solution for the client and I couldn’t have asked for a more responsive organization. Looking forward to many other joint opportunities with Mike Edwards and his team in the future.


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