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Glance Cobrowse

By Glance

Cobrowse, screen share, video+ for websites, portals, and mobile apps

$35   USD/user/month
Industries
Financial Services
Healthcare & Life Sciences
High Tech
Business Need
Sales
Customer Service
Collaboration
Requires
Service Cloud
Compatible With
Sales Cloud
Experience Cloud
Financial Services Cloud

Glance empowers customer-facing teams with in-the-moment collaboration inside Salesforce. Instantly launch cobrowsing, screen sharing, video, and more to guide customers, resolve issues faster, and drive better business outcomes—seamlessly and securely.

Highlights

Launch Glance from any Salesforce object in Service, Sales, Experience, Industry Clouds, or Chat to instantly connect with customers in apps, portals, or websites.

Leverage existing routing, escalations, and communication channels to start from any interaction.

Cobrowse on websites to highlight, gesture, scroll, and guide across content, PDFs, and domains. Mask or redact sensitive data, fields, elements, or pages.

Advanced cobrowsing supports secure document sharing, multi-user sessions, seamless screen sharing, and video.

Cobrowse in mobile apps to highlight, gesture, add video, and mask sensitive fields, elements, or screens.

Let customers live stream from their mobile camera for real-time context and support.

Glance meets strict data privacy and security standards, verified by highly-regulated Fortune 500 companies.

Glance scales reliably during critical times like holiday shopping, open enrollment, and tax season, without loss in quality.

Use for consultative sales, onboarding, training, support, advisory services, and personalized assistance.

Provider Details

Glance
Wakefield, MA USA
Founded
2001
Website
Email
Phone
1-888-945-2623

Glance Guided CX™ helps enterprises earn, keep, and grow customers through instant, personal, human-to-human collaboration sessions within their mobile apps, portals, and websites. Glance is easy for everyone and works on any platform or device. The world’s most recognizable brands trust Glance in moments that matter to build relationships, increase revenue, and boost customer lifetime value. Discover how to create wow-worthy human CX at http://www.glance.cx.

Pricing Details

Prices start at $35/user/month and depend on services & configuration.

Default Plan

$35 USD/user/month