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Volunteers for Salesforce

Free

Rating

(33)

Listed On

4/20/2011

Latest Release

3/15/2017

CATEGORIES

Event Management
Volunteer management for your organization.

Volunteers for Salesforce helps manage your volunteer events and people. It manages volunteers, jobs, shifts, and hours, allowing you to track and report on all of the data as well as allow public signups via Sites pages on your website.

33 Reviews
78%
9%
6%
3%
3%
4.6
Average Rating
Share your experiences with the community.
Top Favorable Review

Great Volunteer Management Tool

Volunteers for Salesforce is a powerful tool that has helped me greatly in managing a diverse volunteer program. The tool allows me to manage volunteers working in a wide variety of jobs and at complex events with many moving parts. Volunteers for Salesforce helps me in planning the volunteer needs for an event, recruiting the volunteers to fill the needed roles, and in tracking volunteer hours post-event. The tool is flexible enough to manage volunteers who work in multiple roles, in continuing positions, or on a discreet project. Best of all, this information is all in one place, in Salesforce right next to our membership and activism data!


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Top Critical Review

Setup is painful

The actual product is quite good and helpful, but good luck getting it working! It involves SO much digging around in multiple settings (and I like digging around in settings), changing permissions, adding custom fields and workflows...why can't that all install with the package? The included manual is horribly written so it will point you in the right direction but not quite far enough to actually know what to do. Good luck! If you have the time and patience to power through, it's worthwhile, but I've just lost several hours I won't get back.


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David Habib
Sep 10, 2017 at 8:15 PM

Sorry you found the setup and configuration guide confusing. Unfortunately, there is no way for the application to automatically make these configurations changes in your Salesforce instance, so the admin must do it. Hopefully you were reviewing the latest documentation at https://powerofus.force.com/articles/Resource/Volunteers-for-Salesforce####Also, you may find the Volunteers trailhead useful for understanding how the system works: https://trailhead.salesforce.com/en/trail/nonprofit_volunteer####If you have additional questions or issues, be sure to post in the Power of Us Hub in the Volunteers for Salesforce App group https://powerofus.force.com/_ui/core/chatter/groups/GroupProfilePage?g=0F980000000Cjjx

Customer Reviews 33 Reviews Rating: Any Rating Sort By: Review Date

Very Helpful

As many reviewers have commented, the app can be fairly complex. But, like the rest of Salesforce, the complexity is directly proportional to the power and versatility of the app. I'm very impressed with the depth of the features, and I found the Trailhead for V4S to be very helpful. This will be an effective time-saving tool for our organization.


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Decent App But Hard To Set Up

This is a good app that has streamlined our volunteer sign ups. However, it was time consuming to set up. Some of the instructions in the set up manual are different than my organization's version of Salesforce. This made it difficult in certain sections of the set up process. Since there is no formal customer support for the app, I utilized the resources provided as best as I could. I searched the manual for clues, asked questions on The Hub, went through the Trailblazer tutorials, and watched the videos through Patron Manager. I was able to get the app functioning enough so that the links to the job sign up work and volunteers can sign up, as well as get confirmation and reminder emails. However, I was not able to finalize everything and get it up on our website. Part of the problem is that I work for a very small non-profit with no IT support. Since I got "phase one" complete, I have taken a break. I plan on working more on "phase 2" at a later time, but I hate that it has eaten into so much of my time already. Would Salesforce be able to create a second manual (or addendum) to assist organizations that have a different version of Salesforce?


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Setup is painful

The actual product is quite good and helpful, but good luck getting it working! It involves SO much digging around in multiple settings (and I like digging around in settings), changing permissions, adding custom fields and workflows...why can't that all install with the package? The included manual is horribly written so it will point you in the right direction but not quite far enough to actually know what to do. Good luck! If you have the time and patience to power through, it's worthwhile, but I've just lost several hours I won't get back.


0  likes · Comment · Report Abuse
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David Habib
Sep 10, 2017 at 8:15 PM

Sorry you found the setup and configuration guide confusing. Unfortunately, there is no way for the application to automatically make these configurations changes in your Salesforce instance, so the admin must do it. Hopefully you were reviewing the latest documentation at https://powerofus.force.com/articles/Resource/Volunteers-for-Salesforce####Also, you may find the Volunteers trailhead useful for understanding how the system works: https://trailhead.salesforce.com/en/trail/nonprofit_volunteer####If you have additional questions or issues, be sure to post in the Power of Us Hub in the Volunteers for Salesforce App group https://powerofus.force.com/_ui/core/chatter/groups/GroupProfilePage?g=0F980000000Cjjx

Excellent Tool

Volunteers for Salesforce has been an invaluable tool to address some of our challenges as a NP. I would recommend it to any NP


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I can't install the App.

So I can't give any review yet.##I'm keep getting an error massage: ##Your request to install package "Volunteers for Salesforce V4S 3.83" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.####If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information...####and I don't know from whom I can get help...


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David Habib
Aug 28, 2016 at 6:54 PM

Make sure you review the Installation & Configuration Guide at http://djhconsulting.com/volunteers-for-salesforce/volunteers-for-salesforce-documentation/####If you meet go thru the pre-install steps and still have trouble, then you need to work with Salesforce Support to find out the reason the package fails to install into your organization.

Matthew Straney
May 04, 2017 at 8:55 AM

@Michael Saden did the package install for you? If it did I would consider revising your review with a more honest critique of the product.

Great add on for managing volunteers

We run a large food distribution organization for charities and depend on volunteers to run our warehouses. With this package we can manage the volunteers via the web. If we need a load of volunteers we can leverage our current database and get people in quick. The documentation is excellent and David Habib, the author is always very helpful if you have queries or issues placed on the power of us hub. Free ? Unbelievable!


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Michele Battle
Jul 05, 2016 at 11:34 AM

Do you have contact information for David Habib? I would love some more details on this product.

Angus Laing
Jul 05, 2016 at 8:27 PM

He'll normally help on the power of us hub if you have a specific question, however you should definitely review the detailed documentation available on the web here first##https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003JBggEAG&tab=r

Hard to believe its free considering the tons of feature it provides!

I used this for an implementation of NPSP and this single package saved a lot of time time!## So much features that we would need to spend a good time on reading documentation!


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Incredible Tool with Fantastic Documentation

My nonprofit theatre is currently using V4S to handle our sign ups for our auditions; we'll soon be using it for its intended purpose of volunteer management. I was not a Salesforce guru when I started the installation process, but the simply worded documentation written by David Habib made it all easy enough to understand. It did take some time, but it has worked flawlessly so far. I also have received help with this app directly from David on the Volunteers For Salesforce group on the Power Of Us hub. I highly recommend it to anyone with volunteer needs!


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Bridgett Parris
Feb 26, 2016 at 10:22 AM

I just currently get the sign-up to work, and I love. I should finish the part, I am doing them in step. Working my calendar next week. So for my sign-up is it is working. I am not sure what version I am using though.

Bridgett Parris
Dec 22, 2016 at 1:34 AM

I have been using the volunteer for salesforce and I like it so far. We are a small nonprofit and we do not have the budget to purchase expensive software I am sure grateful for this software it is a blessing.

Adam Grosswirth
Sep 06, 2017 at 1:17 PM

Is this different from the regular manual? Because the regular manual is barely comprehensible.

Remarkable tool!

It's hard to imagine that something so handy and so flexible can be free of cost courtesy the SF Foundation. Workforce scheduling can be a daunting task when those schedules need to be flexible and when one is working with a group of people, but this makes it a lot easier. Recurrence tasks, skills and the visual scheduling elements are particularly valuable.


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Great Documentation

The application is excellent, and the documentation very thorough. I ran into a problem embedding the Sign Up and Jobs pages on my website in an iFrame because my website is secured under https, and the URL from sites has to become "https://mydomain.secure.force.com/etc" or the browsers see a certificate mismatch and will not display the page.


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