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LinkedIn Sales Navigator for Salesforce (2016)

Paid

Rating

(162)

Listed On

8/30/2011

Target, understand and engage your buyers on LinkedIn

Harness the power of LinkedIn Sales Navigator where you're already tracking your other sales activity.####Required: Sales Navigator Team edition. **Administrator must install**####For more information check out sales.linkedin.com

162 Reviews
24%
24%
11%
9%
30%
3.0
Average Rating
Share your experiences with the community.
Top Favorable Review

Lost without it!

This is a terrific way to prospect. Having my LinkedIn contacts and prospect list inside my SalesForce is great time saver. Being able to continue prospecting within SalesForce is the only way to go!


29  likes · Comment · Report Abuse
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Chris Soule
Feb 21, 2016 at 10:15 AM

If i understand correctly, to get the LI sync with SF you need to purchase the LI Navigator through the corporate subscription and not the on-line upgrade. I had to call and set up a team account for my department, its pricey for sure, but the sync is critical.

Adelyne Lo
May 08, 2016 at 7:38 AM

Hi Chris, has there been any success in linking LI and SF?

Chris Soule
May 09, 2016 at 10:54 AM

Yes, you must have Navigator, which is very expensive (about 1100/user/year) but for biz dev. its critical in keeping up with contacts and data integrity of our accounts and contacts in SFDC. To message and research a prospect directly for the contact page with full transparency and access to connections, etc. is invaluable. Its unfortunate that you have to purchase the top of the line most expensive LI license in order to get this functionality.

Top Critical Review

Much too expensive for the functionality

No way I can recommend this app at the current price. Common, $5 a month is something I might be willing to pay. $30 is ridiculous.


14  likes · Comment · Report Abuse
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David Mortensen
Jan 27, 2015 at 2:31 PM

Cheapest account I can find that works with the app is $55/mo. Absurd pricing and way out of wack with value delivered to a person like me who doesn't need inmail and isn't prospecting in LinkedIn. Can't talk to a customer service or sales person either. My entire interaction with LinkedIn proves to me that LinkedIn is completely removed from their users, and is entirely transactional in their approach. Without changes, LinkedIn will struggle.####Also, to clarify, this app has nothing to do with the "show photo" or LinkedIn button that has been in "beta" at the top of the SalesForce contact screen for years. Downloading this app and upgrading your account will not make that work or do anything other than show photos half of the time.

Sherri Robbins
Mar 11, 2015 at 2:04 PM

Much too expensive and difficult to cancel the expensive subscription. LinkedIn has the worst customer service experience - when you can get one.

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Jun 15, 2015 at 6:03 AM

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Customer Reviews 162 Reviews Rating: Any Rating Sort By: Review Date

Unable to access linkedin from salesforce Lead detail page -linkedin Member profile section

Getting error message like "To Activate linkedin for salesforce please grant accounts to your team" in linkedin Member profile section####Please help me on the above.####Chandana


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Not the easiest installation..

Not the easiest integration, but our clients are happy with the product once it's installed. Their need for prospecting is high and this fulfills it!####Pomy ##Salesforce Admin##pomy@hipten.com


0  likes · Comment · Report Abuse
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Not designed for small businesses

This app looks great but is really frustrating. We work for a small business and Linkedin informed us we could only use this too if we have five licences to be able to set up a Linkedin Sales Navigator Team profile. As we are a start up and are watching our funds this was a cost we could not justify. This looks like a great tool but the limitations make it extremely frustrating.


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Sales Navigator/LinkedIn

A valuable tool to have for prospecting and finding key stakeholders and more. having it link up to Salesforce helps update the database so much easier and from there find more contacts in the account.####Def. worth the investment.


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Good App

Easy way to obtain relevant news on your prospects and customers.


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Really handy App - Really useful for Sales and Marketing team

Hi,####We are using LinkedIn. It's really handy for our company. ####I recently notice a glitch. The visual force component keeps asking for "Match this account" on Accounts object. If users "match this account" it works for a while but, when account page is refreshed, it again asks for "Match this account"####If I change user profile to system administrator it works fine. I don't have to "Match this account" every time I open an account. ####I have granted all possible linkedIn permissions to "standard" user profile but, no luck. I don't want everyone to have "System Administrator" access. ####Please provide a list of access required for "LinkedIn" vf page on Accounts object. ####Please let me know if you need more information. ####Thanks, ##Manglesh Shah | Salesforce Analyst##M 0430 126 408 ##E Manglesh.shah@shapegroup.com.au


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Elizabeth Dieckman
Aug 30, 2016 at 12:42 PM

Hi Manglesh, I'm sorry to hear you're experiencing issues with LinkedIn Sales Navigator for Salesforce. We encourage you to reach out directly to the LinkedIn support team so they can verify what might be occurring. I have provided a link below to our Help Center, where you can send our team more details on the issues you are encountering. ####Getting Help and Contacting LinkedIn Customer Service: ##https://help.linkedin.com/app/answers/detail/a_id/1187/kw/help%20center

TIMOTHY CRAIG KIRKLAND
Apr 01, 2017 at 5:02 PM

Getting support from LinkedIn or Salesforce is not worth the effort. You either figure it out on your own, find a friend who's figured it out, or do without. I've been with LinkedIn since 2004. I should know. Unbelievable considering how much I pay a year for premium LinkedIn. SalesForce is paid for by my employer.

Awesome

Great tool for prospecting and navigating easily between sf.com and LinkedIn! Glad my company support this resource!


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I cannot imagine work without it

Amazing solution to know your prospects and customer.


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LinkedIn in SFDC stopped working

With the Winter '16 release the LinkedIn integration stopped working. We have the paid Sales Navigator subscription. I thought with the paid subscription we would still be able to see the LinkedIn content within Salesforce.####If this doesn't work in SFDC, we will probably not renew our LinkinIn subscription.


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Leonardo Herrera
May 24, 2016 at 6:51 PM

Hi Robyn, very sorry to hear that you are running into issues with viewing the LinkedIn for Salesforce integration. We would encourage you to reach out to the LinkedIn Support team to see if they can verify what might be occurring. I have provided a link below which will assist with getting you in touch with the best possible team to provide some guidance. ####Getting Help and Contacting LinkedIn Customer Service: ##https://help.linkedin.com/app/answers/detail/a_id/1187/kw/help%20center

Robyn McCarty
Jun 01, 2016 at 2:52 PM

Thank you Leonardo.

Nancy Thornton
Sep 20, 2016 at 5:13 PM

Robyn - were you able to get this resolved or have you found that the LinkedIn integration is not longer working.

Zero Stars

I upgrade from group to professional to be able to connect to Sales Navigator ...only to find I have to pay more.......where does the greed end???


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Leonardo Herrera
Mar 17, 2016 at 3:46 PM

Appreciate your feedback and are very sorry for this experience. Please feel free to visit our Help Center if you have additional feedback or related questions, we are happy to help. ####Getting Help and Contacting LinkedIn Customer Service: ##https://help.linkedin.com/app/answers/detail/a_id/1187/kw/help%20center

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