$20 USD per user per month Free 30 day trial. Click "Get Now" button to start your trial Volume discounts available upon request. Pricing FAQ: http://adaptus.com/portfolio/ezassign-lead-case-assignment/ Contact: email@example.com
Discounts available for nonprofits
Eliminate “cherry-picking”, increases productivity, profitability and customer satisfaction.####• Large data volumes ##• Multi-queue priority assignments##• Load Balance##• Active Employee Assignment ##• High Performance/Focused Product Development
Terms and Conditions<BR><BR><BR>PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS SERVICE. <BR><BR>BY USING THE SERVICE OR CLICKING “I AGREE” CUSTOMER IS AGREEING TO BE BOUND BY THIS AGREEMENT. <BR><BR><BR>Subscription Services Agreement <BR><BR>This agreement is between Adaptus, LLC, a Texas limited liability company (Adaptus), and the entity or individual agreeing to these terms (Customer). <BR> <BR><BR>1. SOFTWARE-AS-A-SERVICE. This agreement provides Customer access and usage of proprietary software as a service as specified on an order. Adaptus will provide this functionality through the Internet within a hosted server environment under the terms below (Service). <BR><BR>2. USE OF SERVICE.<BR><BR>a. Customer Owned Data. All data uploaded by Customer remains the sole property of Customer, as between Adaptus and Customer (Customer Data). Customer grants Adaptus the right to use the Customer Data solely for purposes of performing under this agreement. As no Customer Data is stored outside of Customer\'s Salesforce organization, during the term of this agreement, Customer can access its data through its Salesforce account.<BR><BR>b. Contractor Access and Usage. Customer may allow its contractors to access the Services in compliance with the terms of this agreement, which access must be for the sole benefit of Customer. Customer is responsible for the compliance with this agreement by its contractors.<BR><BR>c. Customer Responsibilities. Customer (i) must keep its passwords secure and confidential; (ii) is solely responsible for Customer Data and all activity in its account in the Service; (iii) must use commercially reasonable efforts to prevent unauthorized access to its account, and notify Adaptus promptly of any such unauthorized access; and (iv) may use the Service only in accordance with the Service’s [userguide] and applicable law.<BR><BR>d. Adaptus Support. Adaptus must provide customer support for the Service under the terms of Adaptus’s Customer Support Policy (Support) which is located at www.adaptus.com/support, and is incorporated into this agreement for all purposes. <BR><BR>e. 30-Day Trial. If Customer has registered for a trial use of the Service, Customer may access the Service for a 30-day time period (unless extended by Adaptus in writing). The Service is provided AS IS, with no warranty during this time period. All Customer data will be deleted after the trial period, unless Customer converts its account to a paid Service.<BR> <BR>3. DISCLAIMER THE SERVICE IS PROVIDED AS IS. ADAPTUS DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE AND FITNESS FOR A PARTICULAR PURPOSE. THE SERVICE MAY BE INTERRUPTED OR CONTAIN AN ERROR. WHILE ADAPTUS TAKES REASONABLE PHYSICAL, TECHNICAL AND ADMINISTRATIVE MEASURES TO SECURE THE SERVICE, ADAPTUS DOES NOT GUARANTY THAT THE SERVICE CANNOT BE COMPROMISED. <BR><BR>4. PAYMENT. Customer must pay all fees as specified on the order, but if not specified then within 30 days of receipt of an invoice. Customer is responsible for the payment of all sales, use, withholding, VAT and other similar taxes. This agreement contemplates one or more orders for the Service, which orders are governed by the terms of this agreement.<BR><BR>5. MUTUAL CONFIDENTIALITY.<BR><BR>a. Definition of Confidential Information. Confidential Information means all non-public information disclosed by a party (Discloser) to the other party (Recipient), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure (Confidential Information). Adaptus’s Confidential Information includes without limitation the Service (including without limitation the Service user interface design and layout, and pricing information).<BR><BR>b. Protection of Confidential Information. The Recipient must use the same degree of care that it uses to protect the confidentiality of its own confidential information (but in no event less than reasonable care) not to disclose or use any Confidential Information of the Disclosing Party for any purpose outside the scope of this agreement. The Recipient must make commercially reasonable efforts to limit access to Confidential Information of Discloser to those of its employees and contractors who need such access for purposes consistent with this agreement and who have signed confidentiality agreements with Recipient no less restrictive than the confidentiality terms of this agreement.<BR><BR>c. Exclusions. Confidential Information excludes information that: (i) is or becomes generally known to the public without breach of any obligation owed to Discloser, (ii) was known to the Recipient prior to its disclosure by the Discloser without breach of any obligation owed to the Discloser, (iii) is received from a third party without breach of any obligation owed to Discloser, or (iv) was independently developed by the Recipient without use or access to the Confidential Information. The Recipient may disclose Confidential Information to the extent required by law or court order, but will provide Discloser with advance notice to seek a protective order. <BR><BR>6. ADAPTUS PROPERTY. <BR><BR>a. Reservation of Rights. The software, workflow processes, user interface, designs, know-how, and other technologies provided by Adaptus as part of the Service are the proprietary property of Adaptus and its licensors, and all right, title and interest in and to such items, including all associated intellectual property rights, remain only with Adaptus. Customer may not remove or modify any proprietary marking or restrictive legends in the Service. Adaptus reserves all rights unless expressly granted in this agreement. <BR><BR>b. Restrictions. Customer may not (i) sell, resell, rent or lease the Service or use it in a service provider capacity; (ii) use the Service to store or transmit infringing, unsolicited marketing emails, libelous, or otherwise objectionable, unlawful or tortious material, or to store or transmit material in violation of third-party rights; (iii) interfere with or disrupt the integrity or performance of the Service; (iv) attempt to gain unauthorized access to the Service or their related systems or networks; (v) reverse engineer the Service; or (vi) access the Service to build a competitive service or product, or copy any feature, function or graphic for competitive purposes. <BR><BR>7. TERM AND TERMINATION.<BR><BR>a. Term. This agreement continues until all orders have terminated (Term).<BR><BR>b. Mutual Termination for Material Breach. If either party is in material breach of this agreement, the other party may terminate this agreement at the end of a written 30-day notice/cure period, if the breach has not been cured. <BR><BR><BR>c. Return or Destroy Adaptus Property Upon Termination. Upon termination of this agreement for any reason, Customer must pay Adaptus for any unpaid amounts, and destroy or return all property of Adaptus. Customer will confirm its compliance with this destruction or return requirement in writing upon request of Adaptus. <BR><BR>d. Suspension of Service for Violations of Law. Adaptus may temporarily suspend the Service or remove the applicable Customer Data, or both, if it in good faith believes that, as part of using the Service, Customer has violated a law. Adaptus will attempt to contact Customer in advance. <BR><BR>8. LIABILITY LIMIT. <BR><BR>A. EXCLUSION OF INDIRECT DAMAGES. ADAPTUS IS NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT (INCLUDING, WITHOUT LIMITATION, COSTS OF DELAY; LOSS OF DATA, RECORDS OR SALES LEADS; LOST PROFITS AND ANY FAILURE OF DELIVERY OF THE SERVICE).<BR><BR>B. TOTAL LIMIT ON LIABILITY. ADAPTUS’S LIABILITY FOR ALL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT (WHETHER IN CONTRACT, TORT OR OTHERWISE) DOES NOT EXCEED THE ACTUAL AMOUNT PAID BY CUSTOMER WITHIN THE PRECEDING 12 MONTHS UNDER THIS AGREEMENT.<BR><BR>9. INDEMNITY BY CUSTOMER. If a third-party claims against Adaptus that any part of the Customer Data infringes or violates that party\'s patent, copyright or other right, Customer will defend Adaptus against that claim at Customer’s expense and pay all costs, damages, and attorney\'s fees, that a court finally awards or that are included in a settlement approved by Customer, provided that Adaptus: promptly notifies Customer in writing of the claim; and allows Customer to control, and cooperates with Customer in, the defense and any related settlement.<BR><BR>10. GOVERNING LAW AND FORUM. This agreement is governed by the laws of the State of Texas without regard to conflict of law principles. Any dispute arising out of or related to this agreement may only be brought in the state and federal courts for Travis County, Texas. Both parties consent to the personal jurisdiction of such courts and waive any claim that it is an inconvenient forum. Nothing in this agreement prevents either party from seeking injunctive relief in a court of competent jurisdiction. The prevailing party in any litigation is entitled to recover its attorneys’ fees and costs from the other party.<BR><BR>11. OTHER TERMS. <BR><BR>a. Entire Agreement and Changes. This agreement and the order constitute the entire agreement between the parties, and supersede all prior or contemporaneous negotiations, agreements and representations, whether oral or written, related to this subject matter. No modification of this agreement is effective unless both parties sign it, and no waiver is effective unless the party waiving the right signs a waiver in writing. <BR><BR>b. No Assignment. Neither party may assign or transfer this agreement or an order to a third party, except that this agreement with all orders may be assigned as part of a merger, or sale of all or substantially all of the business or assets, of a party. <BR><BR>c. Independent Contractors. The parties are independent contractors with respect to each other. <BR><BR>d. Enforceability and Force Majeure. If any term of this agreement is invalid or unenforceable, the other terms remain in effect. Neither party is liable for force majeure events. <BR><BR>e. Money Damages Insufficient. Any breach by a party of this agreement or violation of the other party’s intellectual property rights could cause irreparable injury or harm to the other party. The other party may seek a court order to stop any breach or avoid any future breach.<BR><BR>f. No Additional Terms. Adaptus rejects additional or conflicting terms of any Customer form-purchasing document.<BR><BR>g. Order of Precedence. If there is an inconsistency between this agreement and an order, the order prevails. <BR><BR>h. Survival of Terms and no CISG. Any terms that by their nature survive termination or expiration of this agreement, will survive. The UN Convention on Contracts for the International Sale of Goods does not apply.