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OwnBackup for Salesforce

Starting at $1.95 USD per user per month 14-Day Free Trial. Minimum annual contract USD$6K. Plans start at $1.95 per user per month. Volume discounts available; Discount for Nonprofits. Full pricing information can be found at https://www.ownbackup.com/salesforce-backup-pricing-ownbackup

Discounts available for nonprofits

Rating

(196)

Listed On

6/4/2012

Latest Release

4/2/2014

CATEGORIES

IT Management
Powerful backup, compare, recover, and replicate for your Salesforce data

OwnBackup provides automated, daily backups, compare and restore for disaster recovery, sandbox seeding and replication, GDPR compliance, and secure key management. Easy setup, unlimited storage. ####Click the "Get it Now" button for a free trial.

196 Reviews
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5.0
Average Rating
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Top Favorable Review

Could this get any easier?

We had looked at backup solutions for our Salesforce.com instance for a while and just continued to download the standard data snapshots but knew there had to be a better way. We implemented Ownbackup earlier this year and have been running it for about 6 months now and we could not be happier. The ability to not only easily restore individual records, but also fix metadata goofs has been a major triumph for us. And it is so easy.####Everything is monitored and we get automated notifications when something doesn't go just perfect. We back up not only our production instance but also some of our sandboxes. Have you ever hit the refresh button on your full sandbox only to find out later that day that one of the other admins had something that they still needed but wasn't in production yet? Well, now you can go back and get it! All in all a great solution for us.


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Ari Senator
Nov 30, 2017 at 5:39 PM

Thank you Charlie for the kind words and the great feedback, it's really great to see that you like our platform :-)

Customer Reviews 196 Reviews Rating: Any Rating Sort By: Review Date

Offers peace of mind!

We have been using OwnBackup for over a year as a data and metadata back-up and recovery solution. ####We initially evaluated Ownbackup as a replacement for another data backup vendor, which we were not happy with at all as the data recovery was very laborious. So initially, I was a little skeptical when I was told that with OwnBackup the recovery was very easy and done with the click of a button.####However, after a year using the application I can confirm, indeed with Ownbackup, querying and restoring full or part of deleted data on Salesforce is very user friendly and can be done fast. ####We have even used Ownbackup as a CI/CD solution in some cases, by moving code base from one sandbox to another, without the need to refresh or clone a sandbox. We have also used it to identify Meta Data differences between Salesforce environment and ensure all environments are aligned in regards to security configurations. ##Of course, we have also used it for it's more traditional use case of backing and restoring data. ####The support and training received during and post implementation phase was outstanding. Any queries or support requests logged are promptly responded to and addressed. ####Ownbackup is definitely worthy of the investment as it offers the business peace of mind. It is an integral part of our Business Continuity Plan on Salesforce to reduce disruption to the business.


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Great service for the price

More than just backup, allows you to move data between environments easily. Functionality is continually being enhanced.


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Great Customer Support and Product Gives Peace of Mind

I've used OwnBackup at two different companies and have had great experiences in both.####For customer support, we were trying to cleanup some backups that were affected by a deactivated user. Josh was great in confirming that my new backup was actually running and quickly assisted in removing production based data and meta data backups when I need them cleared.####I also have great assurance in using this product as a literal backup to any project I am working on. Knowing we have it behind us when we are doing data cleanup gives us peace of mind in case something were to go wrong (i.e. report cleanup).


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Support was awesome

Within minutes I had someone on the phone and they were very helpful and concerned. OwnBackup has been a very useful tool - makes my job so much easier!!!


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Michele Teixeira
Jun 26, 2019 at 11:27 AM

Thank you for your wonderful review Cheryl! Have a great day!

Great Product and Great Customer Service!

We have been customers of OwnBackup for over 2 years, with 2 separate Salesforce Orgs. We recently went live with the second, and hooked OwnBackup into the new org. Immediately due to the size, we ran into issues with our full backups taking a long time. We reached out to our account manager at OwnBackup and were very quickly discussing ideas for how to optimize our backup. We are now in a place where our full backups are taking less than a day, and our incrementals are taking 8-10 hours, which is at least half what they had been taking. Thank you OwnBackup for your help with this!####Also, during the Salesforce outage 5/17/19, we spent several hours with OwnBackup support trying different options for reinstating production permissions. We ultimately were not able to complete the restore due to Salesforce limitations at the time, but using the method were able to restore permissions from OwnBackup the next morning. Great product and service, cannot recommend highly enough!


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Michele Teixeira
Jun 26, 2019 at 11:27 AM

Thank you for you wonderful review Peter. We appreciate your partnership and your loyalty to our company!

A tool the fulfills its promise and beyond

As a technical architect working in the Salesforce space for the last 11 years, i have seen many products promise many things, as well as many backup option solutions... But OwnBackup, with their very responsive team, excellent and easy to use product, doesn't just promise, but delivers !. ####Their product has proven to be a great choice and their team a partner for our Salesforce Org backup solution. Our admins love the ease of use and clarity of the UX of the tool, and it has helped us gain insights on changes, as well as recover from mishaps that can happen at anytime.####Great job on addressing one of those requirements that you can't and shouldn't get away from !


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Michele Teixeira
Jun 26, 2019 at 11:28 AM

Thank you for your wonderful review Stephane. We appreciate your partnership and loyalty! Have a great day!

Saved from a significant mistake

Within just a month of signing up for OwnBackup, I somehow deleted most of the emails in our database. While this usually would not be reason for celebration, I do celebrate that OwnBackUp support (Josh Hyde) was able help me identify the problem and restore the data within 15 minutes. Amazing and wonderful. Had I only had my Salesforce export to work with, I don't want to even think about how long this process would take.


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Josh Hyde
Jun 18, 2019 at 11:41 PM

Hi Ilene, thank you for the amazing review, greatly appreciative. Even after a month with the tool you saw the amazing benefit in using OwnBackup tool. Great to hear how our tool was able to identify the accidental deletion of emails and restore the emails within minutes. With a great product we strive to have an excellent support team to provide help and assistance to get you back up and running with your day to day activities. Hope you have a great day and thanks again!

We keep smiling happily!

OwnBackup is for Holland Casino the perfect tool for our Salesforce CRM environment. In fact, it’s a must have for every company who uses Salesforce! Simple to set up, simple to use and great support. It allows us to back-up and restore our data and is helpful with our metadata. We use it also for troubleshooting, sandbox seeding and anonymization of customer data and above all it is GDPR proof! We are 100% in control and 100% happy.##Thanks OwnBackUp!


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Michele Teixeira
Jun 06, 2019 at 5:40 PM

Hi Johan and thank you for you great review! We whole-heartedly agree that OwnBackup should be a "MUST" for every organization that uses Salesforce.com. Our products ease of use, our technology and our people are second to none! Have a wonderful day!

Great product, even better support!

Zayo has been using OwnBackup for a little less than a year now as a safeguard for the unknown. 3 weeks back "the unknown" happened when permissions were mass updated due to an internal salesforce error with no fix coming down the pipe. Using OwnBackup we were back up and running in a matter of minutes once the issue was identified, with the only restrictions encountered being the limits of the metadata API. I'm sure we're not the only people with a story like this and they deserve great praise for making this so easy to use! The response from their support and features quickly rolled out in reaction to it were top notch and among the best you can hope for. Prior to all of this we have had no issue configuring and understanding backups via the UI. Great stuff all around!


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Michele Teixeira
Jun 04, 2019 at 6:40 PM

Hi Warren and thank you so much for your wonderful review. We are so happy that you decided to partner with OwnBackup last year for your Salesforce Backup and Recovery needs. "Unknowns" can happen from time to time and it is always critical to make sure that your data is protected and available for you to restore when needed. Our support and service teams are the best in the business and we pride ourselves on our ability to assist when needed and not only be reactive but proactive active as well. We appreciate you as a client and look forward to many years of partnership. Cheers!

Ownbackup saved the day!

When Salesforce modified Profiles and Permission sets on May 17, 2019, we were able to restore our Profiles in no time and get back up and running!


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Michele Teixeira
May 30, 2019 at 4:13 PM

Hi Steve and thank you for your great review! We are so happy that we were able to "SAVE THE DAY" for you. We have helped so many of our clients since we have been in the Salesforce Ecosystem and we are glad to add you to the list. Have a great day!

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