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OwnBackup for Salesforce

Starting at $1.95 USD per user per month 14-Day Free Trial. Minimum annual contract USD$6K. Plans start at $1.95 per user per month. Volume discounts available; Discount for Nonprofits. Full pricing information can be found at https://www.ownbackup.com/salesforce-backup-pricing-ownbackup

Discounts available for nonprofits

Rating

(206)

Listed On

6/4/2012

Latest Release

7/4/2019

CATEGORIES

IT Management
Powerful backup, compare, recover, and replicate for your Salesforce data

OwnBackup provides automated, daily backups, compare and restore for disaster recovery, sandbox seeding and replication, GDPR compliance, and secure key management. Easy setup, unlimited storage. ####Click the "Get it Now" button for a free trial.

206 Reviews
97%
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5.0
Average Rating
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Top Favorable Review

Could this get any easier?

We had looked at backup solutions for our Salesforce.com instance for a while and just continued to download the standard data snapshots but knew there had to be a better way. We implemented Ownbackup earlier this year and have been running it for about 6 months now and we could not be happier. The ability to not only easily restore individual records, but also fix metadata goofs has been a major triumph for us. And it is so easy.####Everything is monitored and we get automated notifications when something doesn't go just perfect. We back up not only our production instance but also some of our sandboxes. Have you ever hit the refresh button on your full sandbox only to find out later that day that one of the other admins had something that they still needed but wasn't in production yet? Well, now you can go back and get it! All in all a great solution for us.


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Ari Senator
Nov 30, 2017 at 5:39 PM

Thank you Charlie for the kind words and the great feedback, it's really great to see that you like our platform :-)

Customer Reviews 206 Reviews Rating: Any Rating Sort By: Review Date

Time Saver

This is a great product and the service they provide is just as great. We frequently run development projects in parallel but don't want to mitigate collisions in early development. To avoid this we create dev sandboxes and use OwnBackup to replicate data to the new org. OwnBackup makes this easy and gives you great control over what data, however much and does a great job at bringing over dependencies. Other great product features where you can create data templates and just apply those templates over an org over and over again with ease.####Back in May of 2019 Salesforce had their "Permsetki" Sev0 issue where a large number of their production pods were taken down. Significant data was lost during this issue for the affected orgs. Once the orgs were put back on-line we were able to get our org back up and running with our data and proper permissions within 2 hours thanks to OwnBackup. In comparison it took other orgs and excess of 4 days to get back online.


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Michele Teixeira
Sep 12, 2019 at 2:09 PM

Hi Robert. Thank you for the wonderful review. We appreciate you as a client and look forward to building and growing our partnership. Our tool is amazing but our people are even better! We are delighted to hear that we were crucial to your data & metadata restoration needs during the 5/17 disruption and were able to get you back to work within 2 hours. See you at DF19!

Great Support and Product

OwnBackup has continued to provide a valuable product over the 2 years we have been utilizing them. Support teams are always helpful in resolution of issues in a timely manner, such as Josh Hyde.####Besides recovering data and code, the backups are useful for data analysis when troubleshooting or providing evidence of data integration fixes working as expected before vs after a change.####If your backups seem to be taking an excessive amount of time in any particular org (it depends upon the size of the org of course), ask the support team to look into it. By optimizing the backups, they drastically reduced the time our orgs took to back up.


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Great Products & Great Support!

I’m using OwnBackup services with several Sales Cloud Orgs; always a great support experience and an extremely intuitive application. The backup services are obviously great and numerous features enhance development efforts. I’m excited to see OwnBackup’s continued advancement of the platform!


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Excellent tool for backup and Recovery

Very satisfied


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Great Product! Top notch Customer Service!

It has become a new must-have for every Salesforce org I work with. OwnBackup is a great system, not only the daily backups, but the ability to restore both data and metadata when needed.##Recently had an issue with major #records and Josh Hyde helped to restore it all. Earlier, I had a similar experience with Pablo Cespedes and Winfield Bencosme.##Thank you OwnBackup for your help with this!


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Great Customer Support

It is very rare in today's world to be able to speak directly with a customer support representative without having to first cut through a lot of automated layers. I recently reached out to OwnBackUp's support through their chat feature and was contacted quickly by Josh Hyde. We set up a call to troubleshoot my issue and I was able to get the issue resolved and back up and running in no time. I appreciate the personalization of the service and support provided by OwnBackup!


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Fantastic product, delivers far more than just a backup

We signed up for OwnBackup a few weeks ago and couldn't be happier. It's easy to use, it's providing value for us beyond just peace of mind (though it does that too!). We've been able to use it to compare changes in our sandboxes and track changes even when "Track History" is unselected on a custom field. Highly recommend!


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Good product and partner

OwnBackup has been reliable in backing up our data, which was recently very valuable with recovering from data and access anomalies resulting from the Salesforce access incident. Company gets what they're trying to do, and does it ably with solid focus on customer results and product capabilities.


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Love the job queuing and metadata compare

I'd had a bad experience previously with a Salesforce cloud backup solution. OwnBackup seems to have a great setup for exports to be queued and cancelled, and also has a great metadata comparison feature, that have gotten me over my bad memories of that other experience!


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Value added from the start

Alex Kisin & Josh Hyde (along with the support team from OwnBackup) were very helpful as we recently implemented the solution for our company. We've recently looked into solutions given the growth of our Salesforce platform and OwnBackup has provided that value for us.


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