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OwnBackup for Salesforce

Starting at $1.95 USD per user per month 14-Day Free Trial. Minimum annual contract USD$6K. Plans start at $1.95 per user per month. Volume discounts available; Discount for Nonprofits. Full pricing information can be found at https://www.ownbackup.com/salesforce-backup-pricing-ownbackup

Discounts available for nonprofits

Rating

(178)

Listed On

6/4/2012

Latest Release

4/2/2014

CATEGORIES

IT Management
Powerful backup, compare, recover, and replicate for your Salesforce data

OwnBackup provides automated, daily backups, compare and restore for disaster recovery, sandbox seeding and replication, GDPR compliance, and secure key management. Easy setup, unlimited storage. ####Click the "Get it Now" button for a free trial.

178 Reviews
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5.0
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Top Favorable Review

Could this get any easier?

We had looked at backup solutions for our Salesforce.com instance for a while and just continued to download the standard data snapshots but knew there had to be a better way. We implemented Ownbackup earlier this year and have been running it for about 6 months now and we could not be happier. The ability to not only easily restore individual records, but also fix metadata goofs has been a major triumph for us. And it is so easy.####Everything is monitored and we get automated notifications when something doesn't go just perfect. We back up not only our production instance but also some of our sandboxes. Have you ever hit the refresh button on your full sandbox only to find out later that day that one of the other admins had something that they still needed but wasn't in production yet? Well, now you can go back and get it! All in all a great solution for us.


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Ari Senator
Nov 30, 2017 at 5:39 PM

Thank you Charlie for the kind words and the great feedback, it's really great to see that you like our platform :-)

Customer Reviews 178 Reviews Rating: Any Rating Sort By: Review Date

Invaluable & Indispensable

After the NA14 incident in 2016, we made the decision to invest in OwnBackup and we're so thankful we did. As our Salesforce team grew, OwnBackup became more than just a backup tool and is now a critical piece of our Salesforce DevOps stack. We routinely use Data Replicate to seed our dev sandboxes, not only with test data, but also knowledge articles for Community testing, and custom object-based configurations for other packages.####And today, with the May 2019 Salesforce outage, while many orgs were struggling to get their users back up and running, we were able to get our Sales, Service, and Marketing users back to work nearly immediately with a Profile & Permission Set restore from OwnBackup.


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Excellent customer service!

In today's historic Salesforce meltdown, I can only imagine that the OwnBackup team had tons of panicked customers to deal with. I was one of those panicked customers and I was so impressed with how they handled the situation. ####They could have easily (and fairly) pointed the finger at Salesforce and said: "just wait for them to fix it." Instead, they followed up with me a half dozen times with new workarounds to try as the jammed profiles continued to reject the backup. At no point did the support rep sound irritated or deflect responsibility elsewhere. He was kind and human for the entire exchange. We finally got the majority of my profiles restored (still waiting on SF to release the death grip on a few) and I am so grateful!


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Michele Teixeira
May 17, 2019 at 10:06 PM

Hi Katie. Thank you for your kind words. We are so glad that we were able to provide you with the Support & Service that you deserve. Our customers are our number one priority and when there is something of this magnitude that affects our clients... It is all hands on deck! Our tool is great.. but our people are just superb! Have a great night and sleep well!

Impressed so far

Very impressed with the attentiveness and follow-up of the OwnBackUp implementation and client success team. Excited to finally have an easy-to-use solution to backup our SF org.


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Michele Teixeira
May 14, 2019 at 11:29 AM

Hello Susan and thank you for your wonderful review. We are happy to add you to the OwnBackup family. Have a great day!

Great System

We just purchased this solution and it's really great and easy to implement. No more waking up at night and worrying that there's a chance that your Salesforce org will crash tomorrow. ## Josh Hyde was amazing, he showed me all the features and patiently answered all my questions.


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Michele Teixeira
May 14, 2019 at 11:30 AM

Hi Rinaldo and thank you for your great review! We are glad that you are able to sleep soundly knowing that your SFDC data is backed up securely. Josh is a gem too! ##Have a great day!

Restored 3000 records in less than 5 mins

There was a data corruption in Opportunity object nearly 3000+ records were affected. Jose was very helpful and went over the compare and restore process in OwnBackup and helped me to restore the data less than 5 mins. I really appreciate the support and service provided by OwnBackup


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OwnBackup has helped us in so many ways

We purchased OwnBackup primarily for its capabilities around seed data and anonymizing to comply with federal regulations. It has allowed us to do so much more. Every day, my team tells me how much they love OwnBackup and they frequently find new uses of the tool. In addition to backing up our data and metadata every night, we have used it to troubleshoot issues in production, we use it to create seed data in developer sandboxes, we anonymize data before sharing it with consultants. We even used it as a deployment tool when components refused to deploy in our standard method. On top of all that, the customer support is outstanding.


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Michele Teixeira
Mar 22, 2019 at 6:13 PM

Hi Anna! Thank you so much for your wonderful review! We are proud to offer a product that not only allows you to meet your compliancy needs, but also gives you the capability of troubleshoot issues in your multiple orgs and to seed sandboxes quickly and easily. It definitely our pleasure to have you as a client! Have a great weekend!

Excellent Service

OwnBackUp is a great product. Very user friendly. OwnBackUp also offers great customer service which makes the process smoother. Thank you for all the support.


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Test Demo OwnBackup
Mar 07, 2019 at 12:18 PM

Hi Fransisco. Thank you for the great AppExchange review. We appreciate your partnership and look forward to providing your organization with excellent support and customer service. Thank you!

OwnBackup picks up where Salesforce leaves off

There are loads of use cases for investigating org changes, and this tool allows you to expand and really drill into your audit trail! Hands-on, knowledgeable support reps (thanks Josh!) really help walk you through the tool, so you can discover all of the features (like Smart Alerts).


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Great Product, Great Service, and a Great Experience

After assessing several products we decided to investigate OwnBackup further as it seemed to be a clear leader among the vendors we were looking at. With OwnBackup we have been able to back up our data and metadata for our Production org and several of our Sandboxes. We have utilized some of the more advanced functionality to restore metadata changes and seed Sandboxes with data from Production or other Sandboxes (which is very helpful).####We engaged in a POC and were basically allowed to use the full product for two weeks before purchasing. This gave us plenty of time to test the product for everything that we wanted to use it for, and OwnBackup even provided starting testing documentation templates. Our EA Kevin O'Hara and SE John Campanioni were great! They provided quick, succinct responses to our questions. They were able to help us optimize the tool for our environment to make it a viable backup service for our large enterprise org.####Thank you, Kevin, John, and all of the OwnBackup team! We are happy to be part of the OwnBackup family and are looking forward to our continued collaborative success.


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So simple yet so powerful.

OwnBackup is exactly the type of system we were desperately in need of. Very simple to set up. Very simple to use. Yet extremely powerful in what it does and how it allows you to interact with the backups. ####John Campanioni, our tech contact made the whole process a breeze. Walked us through it, knew what he was talking about and made the entire thing seem even easier than it already was.


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