CTI Connector for Genesys

Supports Salesforce Lightning Experience

Service Cloud Inbound Voice Call

Service Cloud Inbound Genesys Chat

Lightning CIM Small Configuration

Service Cloud Inbound Email

$8.45 USD per user per month Discounts based on volume: 1000+ users - $5.50 per user per month 2000+ users - $5.00 per user per month 3000+ users - $4.65 per user per month 4000+ users - $4.25 per user per month Includes 24x7 Support and Maintenance

Discounts available for nonprofits

Rating

(1)

Listed On

9/13/2012

Open CTI-based Genesys softphone for Salesforce

Aria's CTI Connector for Genesys is a multi-channel Genesys softphone that offers pure Web integration with Salesforce. It is an Open CTI solution that gives flexibility to configure, customize and build on it through our admin tools and JavaScript APIs.