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Take Ownership for Cases by Internet Creations

Free

Rating

(57)

Listed On

9/14/2012

Latest Release

7/2/2018

CATEGORIES

Agent Productivity
Add a custom button to easily take ownership of Cases in just one click!

Are you tired of the inconvenient and repetitive process for taking ownership of Cases?####This free widget reduces the number of clicks from 5 down to 1 by adding a custom button to the Case Page Layout.

  • Take Ownership of a Case in 1 click instead of 5
  • Minutes to install
  • Seconds to use
Your current process for taking ownership of a case:####1. Click the Change link on the Case Owner field##2. Click the picklist and change the value from Queue to User##3. Click in the lookup field##4. Find and choose your name##5. Click save####The new, easy way to take ownership of a case:####1. Click the custom Take Ownership button######After installation:####-Edit your Case page layout (Setup > Customize > Cases > Page Layouts > Edit next to your Case page layout)##-Click Buttons from the left panel##-Drag and drop the Take Ownership button onto the Custom Buttons section of the layout##-Save####Take Ownership for Cases is a free app for Salesforce brought to you by the development labs at Internet Creations. For more free apps, visit https://www.internetcreations.com/labs.####This app may solve the following ideas: Assigning a case to oneself, Create new standard button: "Own This Lead", edit a case automatically become the case owner

Highlights

  • Optimized for Lightning ExperienceLightning Ready
  • Compatible with Professional, Enterprise, Unlimited, Developer, and Performance EditionsProfessional & Up
  • Built 100% on the Lightning Platform, providing reliability and performanceNative App
  • Optimized for the Salesforce1 mobile appSalesforce1 Mobile
  • Apps, tabs, and objects in this package don't count against org limitsNo Limits
  • Provider has pledged 1% of their product, profit, equity, or time to support the communityPledge 1%

Contents of managed packages don't count against your org's app, tab, and object limits. Contents of unmanaged packages count against these limits, so check your org before installing.Package Contents

  • Custom Objects: 0
  • Custom Applications: 1
  • Custom Tabs: 1

Lightning components are building blocks for Salesforce apps. Use global components to build custom apps with tools like Lightning App Builder and Community Builder.Lightning Components

  • Global: 0
  • App Builder: 0
  • Community Builder: 0

Requirements

Other System Requirements
No additional system requirements

Support

Additional Information

Package Name
Take Ownership
Version
1.53 (June 25, 2018) / 1.53.0
First Release
9/14/2012
Latest Release
7/2/2018
Languages
Internet Creations
Hamilton, NJ, United States
Founded
1996
Phone
+1 609.570.7200

Pioneers in designing and implementing solutions on the Salesforce Platform. We empower organizations to operate efficiently and accelerate success by aligning people with technology.

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