AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Change Case Ownership Plus: Save time when re-assigning cases

Change ownership of a case in a flash!

Overview

  • Salesforce Mobile App support

  • Support for Case Teams

  • Cuts clicks & saves time

Install today for free! Change Case Ownership Plus is a free app for Salesforce brought to you by the development labs at Internet Creations. For more free apps, visit https://www.vicasso.com/products/apps. This app may solve the following ideas: change record owner in Salesforce. Fast Time-to-Resolution: Our R&D team has a track record of fixing bugs quickly, so in the rare event you do encounter a bug, you can rely on us to prioritize and resolve the issue. Internet creations is now Vicasso

Categories

Business Needs
Customer Service
Agent Productivity
Personas
Administrator
Consultant
Service Agent / Supervisor
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
Native App
No Limits
Lightning Ready
Managed Package
Salesforce Mobile

More from

  • Email to Case Premium adds what basic email-to-case leaves out: Intelligent Responses, Email Distribution, lifecycle control, all-in-one Timeline, auto comments, and more. Humans work faster. AI agents get clean, token-efficient data. Cases cost less.
  • One issue per case means higher-quality service. Powered by AI, the Case Split Agent Extension does the work for you, keeping cases clean and on topic by automatically detecting when to split a case and moving related records.
  • No Ratings
    This 100% native Agentforce extension works in the Salesforce Messaging for In-App and Web (MIAW) channel, enabling your Agent to identify the correct survey program, pre-create survey records, send survey links, and update records.
  • How do your service reps know which case to work next? Case Flags answers with color-coded flags, so no customer is left waiting. Measure initial and ongoing response time, protect SLAs, and balance workload. Teams like B2W respond 46% faster.
  • Case Merge Premium is a Salesforce-native app that automatically detects and merges duplicate cases. Increase service rep productivity and improve the quality of your case data. Install a free 14-day trial today!
  • Customer feedback, built for service teams. Simple Survey gets more NPS and CSAT scores with one-click surveys, shows feedback data where your team already works in Salesforce, and keeps everything simple to automate, report on, and use with AI.
  • Cluttered file lists slow agents down when they're hunting for the one attachment that matters. File Slayer is AI-powered file management for Salesforce that clears logos, duplicate images, and junk from your cases, accounts, and records.
  • Case Split is a Salesforce-native app that automatically keeps threads clean by moving secondary issues and their context into new, separate cases. Increase service rep productivity and improve the quality of your case data. Install free 14-day trial now!