AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Archiving & Compliance for Chatter

The Chatter App for Compliance Peace of Mind.

Overview

  • Satisfies FINRA, SEC, FOIA, FDA and HIPAA Regulations

  • Designed and tested to scale to hundreds of thousands of users

  • Powerful search tools and full audit trail for proof of supervision

Embrace the collaborative power of Chatter and rest easy knowing you’re managing compliance obligations effectively. Smarsh enables organizations to archive and supervise Chatter files in support of compliance, e-discovery and record keeping initiatives. Developed in partnership with Salesforce, the solution is designed for companies that need to retain and regularly monitor Chatter activity and for those that need to search, review and produce data from the archive. SAFE, SECURE CHATTER ARCHIVING • Archive files of any size. • Capture an unlimited number of messages. FAST, POWERFUL SEARCH • Search universally across people, keywords and content types from a single interface. • Fully threaded conversation view allows the reviewer to ascertain the full context of the message. DESIGNED FOR SUPERVISION AND E-DISCOVERY • Easily move between messages in your review queue. • Escalate and tag content based on cases, events or topics. • Automate your policy management. • Maintain a full audit trail of all actions taken in the Archiving Platform. • Export your data in a variety of formats.

Categories

Business Needs
Chat & Web Conferencing
Industries
Government
Financial Services
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package