AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

Smarter calling. Seamless syncing. Real results.

Overview

See How CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics Works

  • Seamless Communication & CRM Integration Say goodbye to manual data entry! CloudCall o1 pairs your phone system with your CRM, capturing all communication data automatically to eliminate errors and save time.

  • Unmatched Call Quality Trust in a phone system that delivers superior call quality. Avoid disruptions and empower your team to achieve their goals with a reliable, high-performing solution.

  • Work Anywhere with the Mobile App Keep your CRM records complete and accurate, even on the go. CloudCall’s mobile app ensures all communications are captured, reducing admin work and increasing visibility.

Seamless Salesforce Integration Ditch manual entry. CloudCall o1 connects your phone system to Salesforce, logging calls, syncing notes, and capturing key data — so your team can focus on relationships, not admin. Unmatched Call Quality Built on a hyperscale cloud network for enterprise-grade uptime and performance. Experience consistently clear calls with zero disruption — no matter your size or scale. Work Anywhere CloudCall’s mobile app keeps CRM records accurate and complete on the go — reducing admin work and boosting visibility. Key Features: >> AI Call Summaries: Accurate, actionable recaps in CloudCall Workspace. CRM sync coming soon. >> Power Dialer + VM Drop: High-efficiency outbound calling with pre-recorded voicemails. >> Screen Pop: Auto-launches the right record at the moment of the call. >> Call Logging: Auto-capture call and SMS activity and notes inside Salesforce. >> Mobile App: Log calls and stay CRM-compliant anywhere. >> Secure Data Sync: Encrypted, real-time updates across all devices. Request a Demo here to see it in action! https://cloudcall.com/book-a-demo/

Categories

Business Needs
Sales
Customer Service
Telephony
Industries
Communications
Healthcare & Life Sciences
Professional Services
Personas
Business Operations Manager
Executive
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Salesforce Mobile