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CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
Smarter calling. Seamless syncing. Real results.
Overview
CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.
See How CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics Works
Seamless Communication & CRM Integration Say goodbye to manual data entry! CloudCall o1 pairs your phone system with your CRM, capturing all communication data automatically to eliminate errors and save time.
Unmatched Call Quality Trust in a phone system that delivers superior call quality. Avoid disruptions and empower your team to achieve their goals with a reliable, high-performing solution.
Work Anywhere with the Mobile App Keep your CRM records complete and accurate, even on the go. CloudCall’s mobile app ensures all communications are captured, reducing admin work and increasing visibility.
Seamless Salesforce Integration Ditch manual entry. CloudCall o1 connects your phone system to Salesforce, logging calls, syncing notes, and capturing key data — so your team can focus on relationships, not admin. Unmatched Call Quality Built on a hyperscale cloud network for enterprise-grade uptime and performance. Experience consistently clear calls with zero disruption — no matter your size or scale. Work Anywhere CloudCall’s mobile app keeps CRM records accurate and complete on the go — reducing admin work and boosting visibility. Key Features: >> AI Call Summaries: Accurate, actionable recaps in CloudCall Workspace. CRM sync coming soon. >> Power Dialer + VM Drop: High-efficiency outbound calling with pre-recorded voicemails. >> Screen Pop: Auto-launches the right record at the moment of the call. >> Call Logging: Auto-capture call and SMS activity and notes inside Salesforce. >> Mobile App: Log calls and stay CRM-compliant anywhere. >> Secure Data Sync: Encrypted, real-time updates across all devices. Request a Demo here to see it in action! https://cloudcall.com/book-a-demo/
Categories
- Business Needs
- SalesCustomer ServiceTelephony
- Industries
- CommunicationsHealthcare & Life SciencesProfessional Services
- Personas
- Business Operations ManagerExecutiveSales Representative / Manager
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyManaged PackageSalesforce Mobile